Information last verified:
13021 Hewes Avenue, Santa Ana, CA 92705
For more information about senior living options: (844) 490-3973
The nursing services at the facility were exceptional. The staff were kind, attentive, and consistently went above and beyond. The facility was clean, well-maintained, and welcoming. The physical therapy team was excellent, knowledgeable, and encouraging. Nursing and wound care were top-tier, delivered with professionalism and compassion. The facility takes pride in the care it provides and earns high praise from families. Caregivers are angels who go above and beyond, even when understaffed. Memory care patients are treated with respect and expediency. The Hills Post Acute is highly regarded as a care center, with improvements under new management. The Hills' staff make residents feel like family and are very kind and caring.
The admissions and case management were perceived as money-driven, with little genuine care for patients or their families. Every decision was seen as profit-based rather than focused on the individual’s recovery or well-being. Families felt dismissed and pressured by staff rather than supported during recovery. The facility was severely understaffed and overworked, with care quality suffering as a result (though the nursing staff were the only redeeming part). There were grave safety and hygiene failures, including an IV found on the bathroom floor with blood and a patient left unattended for hours. Nutritional support and wound care were inconsistently provided, and some staff were rude or unresponsive, with hospice involvement sometimes blocked.Hill Manor Elderly Care in Santa Ana is best suited for families seeking aggressive post-acute rehabilitation and memory-care that prioritizes hands-on nursing attention and a rehab-forward approach. The community tends to shine for residents arriving after hospitalization who need skilled nursing, wound care, and therapy to regain independence. Families will find a strong emphasis on physical, occupational, and speech therapy, with therapists and nurses who are repeatedly praised for their dedication, patience, and practical approach to daily recovery. The setting is practical rather than flashy, but the care instinct is palpably patient-centered, and caregivers often arrive with a readiness to roll up sleeves and make incremental progress toward home.
Those who should consider alternatives are the families prioritizing seamless reliability in daily operations over rehab momentum. Several reviews flag instances of communication gaps, inconsistent responsiveness, and concerns about administrative organization. A subset of postings describe frail moments of neglect or mismanagement that are hard to overlook, including reports of delayed med administration, difficulty getting timely updates, and some lapses in wound and hygiene care. For families who must feel every day that staffing levels will consistently meet demand, or who require a facility with rigorous, transparent accountability and spotless day-to-day operations, exploring other OC options could reduce ongoing stress and uncertainty.
The strongest positives at Hill Manor offset many common concerns when the priority is recovery-focused care. Families repeatedly commend the nursing and therapy teams for professionalism, attentiveness, and genuine care. The facility’s rehab program delivers hands-on therapy that translates into tangible gains, patients leave stronger, more mobile, and better able to participate in daily activities. Cleanliness and a welcoming environment receive frequent praise, and the atmosphere often feels like a genuine community where staff remember residents by name and show visible pride in their work. The presence of multilingual staff and administrators can ease communication for families and residents, particularly when language barriers might otherwise hinder care planning and family involvement.
Memory care and post-acute stabilization are standout strengths, with caregivers who treat residents with respect and a sense of urgency. Several families highlight flexible visitation and a culture that welcomes family participation in care planning, therapy sessions, and even daily routines. The new management wave has brought noted improvements in staffing and morale, with several reviews describing a more cohesive team and clearer roles. For a resident who benefits from regular therapy sessions, consistent nursing oversight, and a home-like, supportive environment, Hill Manor offers a compelling blend of clinical competence and compassionate bedside care that helps families feel less like outsiders and more like partners in recovery.
On balance, Hill Manor’s pros, high-caliber nursing, robust rehab, a warm, family-friendly culture, and meaningful improvements under newer leadership, can substantially offset the more troubling conundrums in a subset of reviews. When a resident’s recovery hinges on frequent therapy and reliable nursing support, the documented outcomes and patient testimonials provide a persuasive case for choosing Hill Manor. An important caveat remains: the facility’s strongest selling point can also become a point of vulnerability if staffing becomes strained or communication falters again. Prospective families should weigh the likelihood of stable staffing and sustained administrative responsiveness as heavily as they weigh rehab quality.
Candid red flags deserve sober consideration. The most severe critiques point to gaps in day-to-day operations: inconsistent phone responsiveness, uneven wound-care oversight, and reports of neglect or mismanagement in extreme cases. These narratives cannot be dismissed, especially by families with loved ones who require meticulous attention to hygiene, nutrition, and prompt escalation of medical concerns. The presence of such reviews means due diligence is essential: request a current tour during peak therapy hours, insist on meeting the administrator and head of nursing, and ask specifically about staffing ratios, wound-care protocols, med-pass procedures, and how the facility handles urgent changes in a resident’s condition. Obtain the latest state inspection and survey results, and seek direct testimonies from families with recent experience in the unit most relevant to the loved one’s needs.
Bottom line: Hill Manor Elderly Care is a practical, experienced choice for families pursuing aggressive post-acute rehabilitation and compassionate memory-care within a warm, low-pretension setting. It is not the unequivocal pick for every family, particularly those prioritizing uniformly flawless day-to-day operation, pristine hygiene, and unflappable communication. For residents who can benefit from strong therapy momentum, attentive nursing, and a culture that honors family involvement, Hill Manor offers a credible path back toward independence and daily living skills. The prudent next steps are concrete: arrange a current, in-person tour with therapy staff, press for a candid update on staffing stability, request to review the facility’s wound-care and med-pass protocols, and compare alongside a couple of other Orange County options with similar rehab strengths but stronger reputations for consistent operations. If those elements align, Hill Manor becomes not just a viable option but a sensible, disciplined investment in a loved one’s recovery and ongoing well-being.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Wayne Orange Co (8 miles away) Long Beach (Daugherty) (20 miles away) Ontario International (23 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hill Manor Elderly Care in Santa Ana, CA is a warm and inviting assisted living community that offers exceptional care for seniors. Our dedicated staff is committed to providing a safe and comfortable environment for our residents.
At Hill Manor, we offer two types of care: board and care home, as well as respite care. Whether your loved one needs long-term assistance or temporary support, we are here to accommodate their needs.
Our community boasts various amenities to ensure the well-being and convenience of our residents. We provide a spacious dining room where nutritious meals are served daily. The fully furnished rooms create a cozy atmosphere for our residents to relax and feel at home. For those who enjoy spending time outdoors, our beautiful garden provides a tranquil setting.
Housekeeping services are provided regularly to maintain cleanliness and orderliness throughout the community. Additionally, we offer move-in coordination services to ease the transition for new residents. To keep our residents connected, we provide telephone access as well as Wi-Fi/high-speed internet.
We understand the importance of personal care assistance, so our highly trained staff is available to help with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure seamless medical attention for our residents. For individuals with specific dietary requirements or diabetes management needs, we offer specialized meal preparation and service.
Transportation is made convenient with arrangements for medical appointments as well as nearby cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals.
To enhance the social experience of our residents, we arrange scheduled daily activities tailored to their interests and abilities. Whether it's engaging in group exercises or participating in recreational pursuits, there is always something enjoyable happening at Hill Manor.
If you're looking for an assisted living community that prioritizes exceptional care in a welcoming environment near Santa Ana, look no further than Hill Manor Elderly Care.
Santa Ana, California, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies within a short distance, access to healthcare services is readily available. The variety of restaurants, cafes, and parks provide opportunities for dining out and staying active. Nearby physicians and hospitals ensure quality medical care is easily accessible. Additionally, the presence of theaters and transportation options offer entertainment and convenience for seniors looking to explore the surrounding area. The Islamic Center of Irvine provides a place of worship for those seeking spiritual fulfillment. Overall, Santa Ana offers a well-rounded community with valuable resources for seniors considering senior living in the area.
Hill Manor Elderly Care is located at 13021 Hewes Avenue, Santa Ana, CA 92705 in Orange County, California
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