Arcadia Home Care San Mateo

Pros

• The Arcadia Home Care team in Daly City is incredibly supportive and truly values the work they do.
• The Daly City office fosters a genuine sense of community where everyone works together and celebrates successes as a team.
• Gentiva's caregivers are reliable, cheerful, responsive, and highly skilled at their chores.
• Gentiva staff and caregivers enable families to keep their loved ones at home with excellent care.
• Aileene Castillo is patient, compassionate, gentle, and detail-oriented in her caregiving.
• Maria Ubas is a compassionate, hardworking caregiver who shows genuine love and care.
• Gentiva provides excellent care with outstanding aides, and the office staff are friendly and helpful.
• The team of Pablito, Ninfa, and Rosemarie is professional, punctual, and consistently capable.
• Noel at Kindred at Home became like a member of the family through attentive, compassionate care.
• Bernadette at Kindred at Home provides patient and devoted care for loved ones facing dementia.
• Queenie at Kindred at Home is a cheerful, reliable caregiver who consistently delivers high-quality work.
• The Kindred at Home caretakers deliver personalized, professional care that noticeably improves well-being and provides peace of mind.

Review

From the many heartfelt notes shared about home care services in Daly City and beyond, a clear and consistent picture emerges: supportive teams, compassionate caregivers, and office staff who truly facilitate a sense of security for families. The messages point to a community mindset within Arcadia Home Care and the Gentiva/Kindred at Home teams - a combination of hands-on help, reliable communication, and genuine care that allows clients to stay safely in their homes while knowing they are not alone. Throughout these experiences, the common thread is meaningful, person-centered support that makes a real difference in daily life and in the broader sense of family well-being.

Several readers highlight the steady, dependable presence of caregivers who go above and beyond to manage both routine tasks and more challenging needs. One account describes nine months of excellent home care, where a caregiver helped with cleaning, laundry, and grocery shopping - tasks made difficult by a broken shoulder. The caregiver was described as reliable, cheerful, responsive, and expert at every chore, so much so that the family could not imagine a better caregiver. In another set of reflections, Maria Ubas is repeatedly celebrated for her compassion, hard work, and genuine love for her patients. Families note that she is patient, kind, and deeply attentive to individual preferences, making them feel safe and cared for in a very personal way.

Caregivers like Aileene Castillo also receive high praise for their initiative and relentless work ethic. One reviewer notes that Aileene takes the lead when tasks need doing, never complains, and always greets the day with a smile. The sense of trust extends beyond the caregiver's day-to-day duties to the broader impression of the caregiver's character: reliability, initiative, and a consistently positive presence that families come to depend on. The positive impact of such care is echoed in comments about how caregivers and the broader office team respond to needs, with Claire from the Daly office singled out for patiently answering questions and accommodating whatever is required.

The human connection between families and caregivers is underscored in stories of long-standing, multi-year arrangements. A two-year engagement for a 100-year-old mother is described, with four hours of care every day, seven days a week. The caregivers - Amy, Luisa, Brenda, Nelly - are lauded for maintaining a clean living environment and for the weekly shopping lists that became invaluable. The office staff's responsiveness and willingness to secure replacements when caregivers were ill reinforce a sense of continuity and reliability that families depend on during vulnerable times.

Several stories delve into deeply personal moments, illustrating the transformative power of compassionate care. One account recounts caring for a friend with a neurodegenerative condition; after a COVID outbreak disrupted plans with another service, Aimee arrived quickly, understanding the needs and ensuring the care team aligned with the family's values - shared experiences across a diverse set of caregivers who became like family. The family's gratitude extended beyond daily care to the emotional relief and sense of peace that professional, respectful care provided during the friend's final months.

Across generations, the caregiving teams are described as more than just staff - they are trusted partners. The care given to grandparents over the years is highlighted with particular affection for Noel, who became like a member of the family due to his attentiveness. Bernadette, noted for her steady, patient presence with a grandmother facing dementia, is another example of how Kindred at Home staff can earn lasting trust. The communication between caregivers and families is repeatedly praised; families emphasize that the Kindred team keeps them informed and involved, a crucial factor when navigating complex health needs and changing conditions.

Another thread running through these reviews centers on empowerment and reassurance for family members. For a father recovering from a stroke, a Kindred caregiver named Queenie is described as a great pleasure to work with - her positive personality, punctuality, and high-quality care are cited as making a meaningful difference in daily life. The overall sentiment is that families are not merely receiving care; they are gaining steady reassurance that their loved ones are safe, well-cared-for, and treated with dignity and respect.

Taken together, these experiences paint a picture of home care that prioritizes human connection, consistent caregiving, and open communication. The offices - whether the Daly City team or the broader Kindred at Home network - play an essential role in coordinating care, finding replacements when needed, and ensuring caregivers' strengths align with each client's needs. Caregivers are celebrated for their sensitivity to dementia, their willingness to take initiative, and their enduring kindness, while families repeatedly express gratitude for the sense of security and continuity that comes from having trusted professionals in the home.

In sum, the testimonials reflect a shared conviction: when families choose Gentiva/Kindred at Home or Arcadia Home Care, they are selecting a community dedicated to compassionate, dependable care that preserves independence and safety at home. The strongest endorsements come from the caregivers who become an extension of the family - Aileene, Maria, Amy, Noel, Bernadette, Queenie, and many others - along with the office teams who keep lines of communication open and ensure that care is consistent even as needs evolve. It is this combination - caregivers who care deeply, and office staff who support them and the families they serve - that consistently turns challenging times into moments of relief, stability, and hope.

This part of San Mateo, California, offers a convenient and diverse range of amenities for seniors. With multiple Starbucks cafes, pharmacies like CVS and Walgreens nearby, and various parks for leisurely strolls, residents can enjoy easy access to daily necessities and recreational activities. The area also features a mix of dining options, from fast food chains like McDonald's to upscale eateries like Lark Creek Grill. In terms of healthcare, there are several hospitals and physician offices within a short distance, ensuring quality medical services are readily available. Additionally, transportation options such as train stations and airports provide convenient travel opportunities for seniors looking to explore beyond the neighborhood. Overall, this part of San Mateo combines practical conveniences with cultural attractions, making it an attractive choice for senior living.

Cafes

• Starbucks (0.2 miles)
• Starbucks (5.9 miles)
• Philz Coffee (5.9 miles)
• Coffeebar (6 miles)
• San Francisco Giants Clubhouse (7 miles)
• Starbucks (7.8 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3.3 miles)

Parks

• Leo J Ryan Memorial Park (0.8 miles)
• Central Park (1.9 miles)
• Marlin Park (2.9 miles)
• Coyote Point County Park (3 miles)
• Laurelwood Park (3.1 miles)
• Washington Park (3.4 miles)
• Burton Park (4.5 miles)

Restaurants

• McDonald's (0.9 miles)
• In-N-Out Burger (3.6 miles)
• Chick-Fil-A (5.3 miles)
• New England Lobster Market & Eatery (5.7 miles)
• In-N-Out Burger (5.7 miles)
• In-N-Out Burger (6 miles)
• Lark Creek Grill (6.6 miles)

Transportation

• Hillsdale Station (1.6 miles)
• San Carlos Airport (SQL) (3.6 miles)
• San Carlos Airport Control Tower (3.9 miles)
• Redwood City Caltrain Station (5.9 miles)
• Millbrae Caltrain Station (6.2 miles)
• Boarding Area C (6.5 miles)
• Delta Sky Club (6.6 miles)

Theaters

• Cinepolis San Mateo (1.7 miles)

Hospitals

• San Mateo Medical Center (2.1 miles)
• Mills-Peninsula Radiology (2.2 miles)
• Mills-Peninsula Health Services (5.8 miles)
• Sequoia Hospital (5.8 miles)
• Kaiser Permanente Redwood City Medical Center (5.9 miles)
• A & C Convalescent Hospital (6.7 miles)
• VA Medical Center-Menlo Park (9.4 miles)

Physicians

• Bundy Opticians (2.1 miles)
• California Skin Institute (2.4 miles)
• Urology: San Carlos Center: Palo Alto Medical Foundation (3.4 miles)
• California Skin Institute (5.7 miles)
• Redwood City Women's Health Center (5.8 miles)
• Kaiser RWC Birch Building (6 miles)
• CCRM Fertility of San Francisco (7.9 miles)