Faith, Hope and Love in Riverside, CA

Pros

• Faith Hope & Love provides loving care to residents during their last days.
• The owners, Chandra and Brian, are extremely caring, kind, and professional.
• The staff at all three Faith Hope & Love homes are helpful and patient with residents.
• The homes are beautiful, comfortable, and peaceful.
• They go above and beyond for residents and families.
• The meals are home-cooked and well-liked by residents.
• The service is excellent and highly recommended.

Cons

• Disappointed with the way they handled my family member.
• As usual just in it for the money.
• Kicked him out during a pandemic.
• Not very professional.
• Very rude staff.

Review

Faith, Hope and Love is best suited for families seeking a warm, home-like assisted living experience where the relationship with the owners and frontline staff feels personal, attentive, and long-term. This community excels for seniors who want to stay in a small, peaceful setting with consistent hands-on care, home-cooked meals, and the reassurance that the people caring for them know their routines and preferences. It particularly fits families who value clear, frequent communication with care partners and who appreciate a family-operated atmosphere over a large, corporate facility. For residents who thrive on sociable neighborhoods and easy-in, easy-out visitation, the three-home model in Riverside provides a sense of safety and familiarity that a larger campus often lacks.

Those weighing alternatives should be mindful of a few caveats. The strongest caveat is for families prioritizing highly formal medical oversight or strict, policy-driven crisis protocols. If a resident has high medical acuity, complex memory-care needs, or requires robust, standardized procedures to manage crises, other facilities with bigger staffs and more regimented programs may prove better aligned. A second caveat centers on interpersonal consistency; isolated reports describe rude staff or perceptions of inconsistent professionalism. While these appear to be the exception rather than the rule given the overwhelming majority of praise, they are real considerations for families who demand uniformly polished service and spotless crisis handling. In short, this is not a fit for those seeking a distant, impersonal corporate experience or unwaveringly rigid rules.

On the plus side, the core strengths here are substantial and highly persuasive. Owners Chandra and Brian are consistently described as deeply caring, kind, and professional, with staff described as patient and helpful across all homes. The three homes themselves are repeatedly praised for being beautiful, peaceful, and well-maintained, an environment that tends to reduce anxiety for both residents and visiting family members. Caregivers demonstrate a visible commitment to individualized attention, including practical gestures such as installing a resident’s TV setup and providing home-cooked meals that resonate with elderly tastes. Families repeatedly note reliable communication, with staff who stay engaged with loved ones and share meaningful updates, which translates into reduced worry and better coordination of daily routines.

The strongest evidence of value comes from long-term, personal-testimony style reviews that highlight sustained satisfaction. Families recount moving loved ones into Faith, Hope and Love as a turning point, less stress about daily care, more confidence that the resident is in capable hands, and a sense that the facility genuinely honors the resident’s preferences. The environment supports regular visits and easy social connection, with welcoming atmospheres for family members who stop by to share meals or watch TV together. These intangible benefits, trust, continuity, and a feeling of “being in the right place”, often tip the balance in favor of Faith, Hope and Love when families compare it to other options in Riverside.

For decision-making, this community functions best for a specific decision profile: the family that wants intimate, attentive care delivered by committed owners in a home-like setting, and who can tolerate occasional concerns about crisis handling and service consistency, should they arise. Pros offset cons when the priority is emotional peace of mind, dependable staff relationships, and a nurturing, personalized approach to daily life. If those factors align with what matters most, Faith, Hope and Love stands out as a compelling choice in Riverside, provided one conducts thorough due diligence, meeting multiple staff members, touring all three homes, and asking pointed questions about discharge decisions, crisis management, and staff training, to ensure alignment with the family’s expectations and the resident’s needs.

Located in Riverside, California, this area offers a variety of amenities suitable for seniors looking to settle down. With multiple parks nearby such as Andulka Park and Sycamore Canyon Wilderness Park, residents can enjoy the outdoors and stay active. There are also several cafes like Starbucks and The Coffee Bean and Tea Leaf for socializing or relaxing with a cup of coffee. For dining options, there are restaurants like Smokey Canyon BBQ and The Old Spaghetti Factory, providing convenient meal choices. In terms of healthcare, there are pharmacies and physicians within close proximity, ensuring easy access to medical services. Additionally, there are theaters for entertainment at Regal Riverside Plaza and nearby hospitals like Parkview Community Hospital Medical Center for any healthcare needs. Places of worship such as The Refuge Bible Fellowship and transportation options like The Colton Diamonds further enhance the livability of this area for seniors.

Parks

• Andulka Park (0.6 miles)
• Sycamore Canyon Wilderness Park (1.8 miles)
• Mount Rubidoux (3.7 miles)
• Towngate Memorial Park (4.4 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (3.1 miles)
• Starbucks (3.8 miles)
• The Coffee Bean and Tea Leaf (3.9 miles)
• Starbucks (4.8 miles)
• Wanda's Cafe (5 miles)
• Starbucks (5.9 miles)

Restaurants

• Donut Tyme (0.9 miles)
• Smokey Canyon BBQ (0.9 miles)
• The Old Spaghetti Factory (2.5 miles)
• Locals Public House (2.6 miles)
• McDonald's (2.6 miles)
• Chick-Fil-A (2.8 miles)
• Islands Restaurant Riverside (2.8 miles)

Pharmacies

• Walgreens (1.8 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3 miles)
• Central Best Pharmacy (3.1 miles)
• Day Street Pharmacy (3.7 miles)

Physicians

• Maguire, Gerald Ucr Health Comprehensive Psychiatric Services (2.6 miles)
• Riverside Community Hospital Transplant Center (2.9 miles)
• Tang Ashley, MD (2.9 miles)
• Riverbrock Neuro Sciences (3 miles)
• Cardio Vascular Plus (3 miles)
• University Pain Consultants (3 miles)
• Loma Linda University Plastic Surgery Group (3.2 miles)

Theaters

• Regal Riverside Plaza (2.7 miles)
• AMC Tyler Galleria 16, NEW RESERVED SEATING: Save your favorite seat in advance (7 miles)

Hospitals

• Empire Imaging (3 miles)
• Riverside Center (3.1 miles)
• Parkview Community Hospital Medical Center (5.7 miles)
• Windsor Cypress Gardens Healthcare (6 miles)
• Jerry L Pettis Memorial (8.8 miles)

Places of Worship

• The Refuge Bible Fellowship (3.2 miles)
• Riverside Community Church (3.8 miles)
• The Grove Community Church (3.8 miles)
• Azure Hills Seventh-Day Adventist Church (6.1 miles)
• National Association of Seventh Day Adventist Dentists (8.3 miles)

Transportation

• The Colton Diamonds (8.2 miles)