1533 East Highland Avenue, Redlands, CA 92374
For more information about senior living options: (844) 490-3973
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They love this place; everyone is friendly and it's clean. The staff are caring, understanding, and very knowledgeable, and the facility is well maintained. The facility is immaculate, caring, and communicative, with PT and OT in the building. The CNAs, including Jessica, Lilly, Ivan, and Jaime, are professional and nice; the activities staff goes above and beyond. The admissions process with Brianna is seamless and compassionate. Highland Care Center is very clean, and the staff are friendly and courteous. Amazing staff all around and a great experience with this facility. The wound care is the best in the industry. They would recommend Highland Care Center to everyone and their family. The activities staff, especially Jessica, helps residents smile and never leaves anyone unattended.
The facility is described as a "holding center" until residents die, implying neglect. The staff are mostly trainees who rotate in and out, so they are not seasoned caregivers. The place is considered unsafe due to alleged negligence and retaliation against families. Residents are not adequately hydrated or fed, leading to malnutrition and dehydration. The facility is filthy and unsanitary, with dirty showers and rooms that are not properly cleaned. Medication errors are reported, including unindicated drugs and double dosing. Administration is accused of deceit and retaliatory actions to cover up problems. Call lights go unanswered and residents are left in urine, indicating neglect.Christopher Ridge in Redlands is best suited for a family whose loved one needs structured rehabilitation and steady nursing oversight, and whose members are prepared to be actively involved in daily care decisions. It works best when a patient can participate in physical therapy and wound care, and when the family can monitor hydration, temperature comfort, and timely responses to call bells. This is not the pick for someone requiring constant, hands-on supervision around the clock or for a resident with highly unstable medical needs who depend on continuous, high-touch management.
Alternatives should be considered for anyone seeking a consistently flawless safety and care record, or for families unable to provide regular advocacy. Several reviews describe episodes of under-staffing, delayed responses, and lapses in monitoring that undermine a patient's safety and recovery trajectory. When a facility earns repeated complaints about medication errors, neglect, or questionable administration practices, it is prudent to explore other options with stronger, more transparent accountability and steadier staffing patterns.
The strongest positives here are clean surroundings, a welcoming atmosphere, and genuine caring from many staff members and therapists. Cleanliness and a culture of courtesy come through in numerous accounts, and the presence of dedicated PT and OT resources within the building can accelerate rehabilitation when available. Wound care is highlighted by residents who benefit from ongoing professional attention, and several caregivers applaud the responsiveness and kindness of individual CNAs and activity staff. A few staff members are repeatedly praised for going "above and beyond," contributing to meaningful progress and mood uplift in certain cases.
Yet the main cons loom large in several reviews, tempering the overall impression. Inconsistency in care - driven by turnover, trainee rotations, and uneven supervision - creates risk for missed cues, slower progress, and variable daily experiences for residents. Reports of unaddressed hydration needs, delays in call-light response, and gaps in basic comfort measures point to systemic vulnerabilities. There are serious allegations about medical management and administrative practices that, even if contested in some reviews, will weigh heavily for families prioritizing safety and reliability. The breadth and intensity of these concerns mean risk cannot be dismissed lightly.
How the pros offset the cons depends largely on family engagement and the individual care plan. When a resident benefits from strong PT/OT input, persistent wound care, and a clean, pleasant environment, those elements can cushion some variability in day-to-day staffing. The facility's potential to deliver rehabilitation and vascular/systemic care is real, but its success hinges on consistent staffing, rigorous communication, and proactive oversight from family or designated guardians. If those conditions cannot be guaranteed, the weight of the documented safety concerns becomes too pronounced to overlook.
In practical terms, families evaluating Christopher Ridge should walk away with a clear checklist. Ask about current staffing ratios, the cadence of nurse and aide assignments, and how call lights are tracked and answered. Request transparent routines for hydration, nutrition, and daily showers; verify the availability and continuity of PT/OT services; and seek concrete protocols for medication administration and adverse events. Request named contacts for administration and nursing leadership, and insist on a written escalation path for any issue. When possible, arrange direct observations of care moments and request recent, verifiable references. Christopher Ridge can serve as a workable option for a rehab-focused stay, provided there is an ironclad plan for ongoing oversight and a proven commitment to safety; otherwise, families should consider facilities with stronger, more consistent safety records and fewer red flags.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Christopher Ridge in Redlands, CA is a board and care home that offers a comfortable and supportive living environment for seniors. The community provides various amenities to enhance the residents' experience, including a spacious dining room for communal meals, fully furnished living spaces, beautiful garden areas, and housekeeping services to ensure a clean and tidy environment. Additionally, Christopher Ridge offers move-in coordination services to ease the transition for new residents.
The community also prioritizes connectivity and convenience by providing telephone services and Wi-Fi/high-speed internet access throughout the premises. This allows residents to stay connected with loved ones or engage in online activities at their leisure.
Care services offered at Christopher Ridge include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure seamless communication and support for residents' medical needs. Special attention is given to individuals with diabetes through specialized meal planning and diet management.
Residents can enjoy delicious meals prepared by the community's culinary team, who cater to special dietary restrictions to accommodate various needs. Medication management is also available to promote health and well-being.
In terms of transportation, Christopher Ridge arranges for medical transportation as well as transportation to doctors' appointments for added convenience.
To enrich the residents' social lives and promote engagement, scheduled daily activities are organized within the community. These activities provide opportunities for interaction, entertainment, and stimulation tailored to individual preferences.
Located in Redlands, CA, Christopher Ridge benefits from its proximity to numerous amenities. With 8 cafes, 2 parks, 9 pharmacies, 18 physicians, 21 restaurants, 4 places of worship nearby, there are plenty of options for recreation, dining out or seeking medical care within a short distance. Additionally, having 2 theaters and 2 hospitals nearby further enhances accessibility to cultural events or comprehensive healthcare services.
Overall, Christopher Ridge offers an inviting atmosphere where seniors can receive top-notch care while enjoying various amenities and nearby conveniences, ensuring a comfortable and fulfilling living experience.
Christopher Ridge is located at 1533 East Highland Avenue, Redlands, CA 92374 in San Bernardino County, California
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