Rose Valley Redlands
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153 South Dearborn Street, Redlands, CA 92374
For more information about senior living options: (844) 490-3973
The facility is very clean, well run, and the staff are loving and caring. Emily is especially wonderful and treats residents with respect, love, and care. The caregivers Emily and Ellen are wonderful, each in their own way. Rose Valley caregivers bring lively energy and a calm, reassuring presence. Ellen provides a quiet, calm approach and takes time to listen and comfort residents. Angel, the administrator, is generous and kind and takes care of everything. The home offers private rooms, a nice dining room, and a pleasant yard, creating a comfortable setting. The staff truly makes residents feel at home and engaged. The design is thoughtfully designed and well-kept, described as a rare find.
A staff member yelled at the reviewer and hung up when asked about availability. Follow-up calls were left unanswered until the same staff member answered and yelled again. The reviewer would not recommend the facility due to the rude interactions. They do not trust the administrator or staff to care for patients and warn others. They note there is a new owner listed on Google and advise others to beware.Rose Valley appears to be a place that often earns praise for its warm, home-like atmosphere and the dedicated care of its staff, even as a handful of experiences highlight how important good communication and consistency are in a board-and-care setting. Families repeatedly describe a clean environment, private rooms, and facilities that feel more like a family home than a clinical facility. Several accounts spotlight the same caregivers who personify the care some residents clearly benefit from, while a few reviews raise concerns about initial contact and management changes that might influence trust and reliability.
On the more challenging end of the spectrum, one reviewer recounted a troubling first impression. They called to check for availability and were told there was space, only to be directed to a different number because the staff member was busy. The line ended up being disconnected and the number given was wrong. When the reviewer followed up the next day, a staff member yelled at them for being busy and then hung up. Subsequent calls were met with the same hostile response. This experience left the reviewer wary and convinced that, despite the facility having availability, they would not recommend Rose Valley. They also noted a possible change in ownership reflected in a newer listing on Google, advising others to be cautious.
In many other accounts, however, Rose Valley is praised as a nurturing, well-run home. One reviewer spoke of their father being a resident there until his passing and described the place as very clean and well-managed, with staff who were loving and caring. In particular, Emily was singled out as exceptionally wonderful - someone who treated every resident with respect, love, and attention. This family's recollection paints a picture of a facility where care feels personal and dignified, not clinical or rushed.
Another family shared a story of placing their mother after her husband's death when they were concerned about her safety and health. They chose Rose Valley largely because a friend recommended it and because there was an opening at the right time. They highlighted Emily and Ellen as standout caregivers who contributed to a welcoming, almost home-like experience. The reviewer recalled always feeling at home during visits, even being allowed to heat up dinner in the facility's kitchen and borrow silverware if needed. They described Rose Valley as a place where their mother felt comfortable, visiting regularly, and, after three months, making enough health improvements to move to a more independent setting. Ellen, in particular, was praised for her calm presence, taking walks with the mother during times she needed encouragement, listening carefully, and offering comfort that helped her cope with loss and transition.
A similar thread of gratitude emerges in a family's account of their mother-in-law and father-in-law. The father-in-law had early-onset Alzheimer's and had been in multiple facilities before finding Rose Valley. They contrasted Rose Valley with other places that were overcrowded, poorly cleaned, or did not provide adequate feeding or grooming. In their experience, Rose Valley stood out for its cleanliness, private rooms, and thoughtful layout, including a yard and a dining area. They highlighted Angel, the administrator, for kindness and support, and credited the caregivers Emily and Ellen with treating their father-in-law as if he were their own father. The staff's attentiveness - alerting the nurse to issues promptly and ensuring the father-in-law's stay was peaceful and comfortable - left the family feeling grateful for the care their loved one received, even during painful times.
Several shorter but reinforcing notes describe the facility as nice, clean, and with a staff that's described as incredible. A tour experience adds another positive dimension: Michael (the on-site administrator) gave a pleasant tour, and prospective families found the staff friendly, residents cheerful, and the setting warm rather than cold. The impression was of a thoughtfully designed and well-kept home with private rooms for all residents, which many reviewers interpret as a rare find. The overall tone from these commenters is that Rose Valley offers a humane, engaging environment where residents can feel at ease and connected to a community.
Taken together, the reviews present a nuanced picture. Rose Valley seems to provide a genuinely caring, home-like setting where private rooms, cleanliness, and a welcoming atmosphere are strongly valued. The caregivers most often named - Emily and Ellen - are depicted as compassionate, attentive, and impactful in residents' daily lives, with stories of walks, conversations, and personal warmth helping families feel at peace during difficult transitions. Yet the experiences also caution that the quality of interactions and the reliability of administrative communication can shape perceptions dramatically. A single negative phone encounter left a family apprehensive, while other families found that, once a resident was settled, the daily reality could be deeply positive and stabilizing.
For anyone evaluating Rose Valley, these mixed experiences underscore an important reality: board-and-care environments vary widely, and the people who care for a loved one can make all the difference. The facility's strengths - the cleanliness, the homey design, the ability to accommodate private rooms, and staff who treat residents with genuine warmth - stand out in many testimonials. At the same time, potential concerns about initial communication and ownership changes suggest that prospective families may want to verify current management practices and get a sense of how the team handles inquiries and transitions. Overall, the prevailing sentiment among many families is one of gratitude for the care their loved ones received, tempered by a reminder to approach each new placement with careful due diligence and an eye for the people who will become part of the caregiving team.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rose Valley Redlands is a board and care home located in the beautiful city of Redlands, CA. Our community offers a comfortable and homelike environment for seniors who require assistance with their daily living activities.
Residents at Rose Valley Redlands will enjoy a range of amenities designed to enhance their quality of life. Our dining room provides delicious and nutritious meals served in a communal setting, fostering social interaction among residents. Each room is fully furnished, ensuring that our residents feel at home from the moment they move in. Our lovely garden provides a peaceful outdoor space where residents can relax and enjoy nature.
Housekeeping services are provided to ensure that our residents live in a clean and tidy environment. Additionally, we offer move-in coordination services to make the transition into our community as seamless as possible. Residents will have access to telephone services and Wi-Fi or high-speed internet connectivity.
At Rose Valley Redlands, our dedicated staff are trained to provide assistance with activities of daily living, such as bathing, dressing, and transferring. We work closely with healthcare providers to coordinate any necessary medical care for our residents. Special dietary needs, including diabetic diets and other restrictions, are catered to by our experienced culinary team.
Transportation arrangements can be made for medical appointments, ensuring that residents can easily access the healthcare they need. Scheduled daily activities keep residents engaged and entertained within the community.
Our location offers convenience with numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby. Residents will have ample opportunities to explore the local area and participate in recreational outings.
If you're looking for a caring and supportive assisted living community in Redlands, CA, look no further than Rose Valley Redlands. We strive to create an environment where seniors can thrive while receiving the assistance they need.
Rose Valley Redlands is located at 153 South Dearborn Street, Redlands, CA 92374 in San Bernardino County, California
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