1720 Collyer Drive, Redding, CA 96003
For more information about senior living options: (866) 208-4318
Overall Review of Lavender Hills Assisted Living
Pros
Lavender Hills is described as professional, caring, and attentive to residentsā needs.- The facility feels like a second home, surrounded by warmth and love from staff and residents.
- The staff at Lavender Hills are exceptional, consistently kind and caring.
- The dining service and food quality are outstanding, with meals beautifully presented.
- The activity schedule is impressive, offering engaging activities that residents enjoy.
- The owners and staff are deeply committed, creating a warm, family-like environment.
- Lavender Hills is a beautiful, immaculate setting where residents are treated like family.
- It is considered the best assisted living facility in the area, with high standards and low staff turnover.
Cons
There is an employee who is described as a thief, a liar, a drug addict, and a fraud who will smile to residentsā faces and then steal from them.- They treat their workers terribly and the management is terrible; the reviewer warns not to trust them or to place loved ones there.
- An employee is alleged to have an anger problem and cannot control his temper, taking it out on his kids.
- A reviewer explicitly warns not to place loved ones there and to save your money.
Review
Lavender Hills Assisted Living in Redding, California, is best suited for seniors who prize a warm, home-like atmosphere over a clinical setting, and for families who want staff who feel like extensions of the family. The culture here is intimate and relational: residents form close friendships, and caregivers, especially in a family-owned operation, tursn toward personal, attentive care. It works particularly well for those who value high-quality meals, a robust social calendar, and consistently respectful, kind treatment. Families seeking very high clinical oversight, memory-care specialization, or a more institutional vibe may want to consider alternatives.
On the strength side, Lavender Hills delivers practical, meaningful advantages. The staff is repeatedly described as compassionate, patient, and genuinely engaged with residentsā wellbeing, creating a sense of safety and belonging. Dining is highlighted as exceptional, food quality and service receive frequent praise from independent observers, complemented by a schedule of activities that keeps residents engaged, from crafts and tea parties to group outings. The facility itself is portrayed as beautiful, clean, and well cared-for, reinforcing the feeling that life there is well managed. Ownership involvement and a hands-on leadership style further support the sense that residents are cherished and that concerns are tended to promptly.
Yet the community is not without its negative notes. A small subset of reviews raises concerns about management dynamics and staff treatment, with at least one report alleging theft by an employee and others urging skepticism about leadership. While these voices are outliers in the broader pattern of satisfaction, they cannot be dismissed outright. Prospective families should conduct thorough due diligence: request current references, ask pointed questions about staff training and background checks, and seek direct conversations with the administrator to gauge responsiveness and transparency.
Despite those caveats, the positive experiences documented by many families, and corroborated by independent professional commentary, tilt the balance toward Lavender Hills for most seniors. The care culture, staff engagement, and clear sense of community appear to offset concerns about management friction by delivering reliable warmth, consistent daily routines, and a strong sense of dignity for residents. The combination of a homelike environment, strong dining, and a structured activity program provides a tangible, everyday quality of life that many families are unwilling to compromise on. For most, these advantages outweigh the occasional red flags.
Families considering alternatives should be mindful that Lavender Hills may not meet every need. For residents requiring aggressive clinical oversight, dementia-specific memory care, or higher-acuity medical support, other communities with dedicated memory-care wings or hospital partnerships may be a better fit. Budget constraints, pricing transparency, or a preference for a more corporate ownership model could also steer families elsewhere. And given the mixed feedback about leadership dynamics, it is prudent to evaluate current morale, stability, and communication practices during tours and to verify with current residents and their families before making a commitment.
Bottom line: Lavender Hills stands out as a practical, heart-centered option for those who want a warm, well-run, family-owned setting where meals, activities, and everyday kindness are prioritized. It is especially well-suited to seniors who flourish in a social, home-like environment and to families who value hands-on ownership and staff who feel like a trusted extended family. But due diligence remains essential: tour carefully, sample a meal, observe staff interactions, and request current references. For those aligned with its strengths and prepared to engage with a closely led team, Lavender Hills offers a compelling, dependable choice in the Redding area.
15 resident community capacity
Assisted Living
Board and Care Home
Activities on-site
Beautician on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Laundry
Move-in coordination
Outdoor space
Party space
Telephone
Wi-Fi/high-speed internet available
Redding Municipal (8 miles away)
Transportation & parking
24-hour supervision
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
English
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