2124 Market St # A, Redding, CA 96001
For more information about senior living options: (844) 490-3973
Compass is described as a company with heart and excellent staff with big hearts. Compass is a wonderful place to be employed at because of the supervisors and co-workers. The staff at Compass are very friendly, helpful, and truly care. Compass has many wonderful, caring, and kind people who take great care of clients and consider families as well. Compass is very involved with its clients, championing their hopes and dreams. Compass upholds a high level of integrity and seeks to inspire hope and success in its clients. Compass is a great place to work, with flexible scheduling and available shifts. Employees love working for Compass and feel their jobs are fulfilling.
They allege Compass wrongfully discriminated against them on the basis of disability and fired them. They claim Compass has no regard for disability. They describe Compass as a horrible place. They say Josh is not a nice person and that several other staff are not nice. They claim staff talk down to clients and treat people like numbers. They say they do not trust Compass and doubt there is adequate help from ILs and SLS. They report threats toward clients and deception about office hours to deny checks, with Linda described as rude and disrespectful. They state the place "sucks" and that their brother Kyle is being screwed over.Compass SLS & ILS emerges here through a tapestry of voices - some angry and disillusioned, others glowing with praise for the care, community, and opportunity it offers. The spectrum includes direct accusations about discrimination and termination, strong critiques of individual staff actions, and an outpouring of gratitude for colleagues who are described as compassionate, dedicated, and dependable. Taken together, these pieces create a portrait of an organization that is at once trusted by many and contested by others.
A recurring thread is a painful accusation of wrongful discrimination on the basis of disability, followed by dismissal. One voice insists that disability status has no meaningful bearing on Compass's actions, arguing that the company wrongfully fired them after alleging discrimination. This person frames the experience as a fundamental breach - an assertion that the company should be judged by how it treats disabled individuals and by whether its actions align with fairness and respect. The complaint signals a deeper concern about how Compass handles sensitive issues of capacity, inclusion, and job security for employees with disabilities.
Alongside these labor-related grievances, some reviewers bring in specific interactions that color their view of Compass's day-to-day culture. A particular episode is highlighted in which a client's family member reports receiving an impolite, unprofessional text from a life coach - characterized as not treating the client with the dignity expected of a caregiver. The life coach allegedly reminded the client that the service they're receiving is not a taxi service, a message perceived as rude and insensitive given the client's needs. This account emphasizes the perceived gap between the intended supportive role of Compass staff and the practical, respectful communication that families expect when they entrust care to the agency.
The impact of these incidents is underscored by broader concerns about how the organization values its clients and staff. For some, the experience with Amber and the broader handling of client outings - such as shopping trips, appointments, and walks - raises questions about whether staff are truly prioritizing the clients' well-being or are more focused on administrative or financial outcomes. The family who shared this experience decided to cancel services, signaling that a single negative interpersonal experience can fundamentally alter perceptions of Compass's care philosophy and reliability.
Yet the narrative is not uniformly harsh. A significant portion of the comments paints Compass in a warm, admiring light, describing it as a place with heart and a source of genuine support for both clients and families. Phrases like "a company with heart," "they work endlessly to keep making sure that they do a good job," and "excellent staff with big hearts" appear repeatedly, suggesting that many people have found meaningful value in the organization's mission. The sentiment is that Compass fosters a nurturing environment where staff care deeply about the people they serve, and where the culture among supervisors and coworkers is supportive and cohesive.
This positive current extends into testimonials about personal experience within the organization. Several reviews celebrate the people who work there - the supervisors, coworkers, and front-line staff - describing them as friendly, helpful, and genuinely invested in clients' dreams and well-being. Members of the Compass community speak of feeling valued, of opportunities to grow, and of a workplace that accommodates individual schedules and provides flexibility in shifts. There is a strong sense of belonging and purpose for those who are drawn to Compass's mission and who see themselves contributing to a caring, person-centered model of service.
However, not all family experiences align with the ideal described by supporters. There are voices detailing friction, perceived hostility, and threats, with mentions of rude behavior by specific staff members and concerns that some clients are treated more as numbers than as individuals. One account highlights problems with a particular staff member named Linda, implying that the relationship between staff and clients can deteriorate into disrespect or conflict. Another tension centers on trust and integrity, with claims that arrangements or communications within the offices are not always reliable, contributing to a sense of unease and questioning of the organization's accountability.
In sum, the collection of reviews presents Compass SLS & ILS as a complex, multi-faceted organization that inspires strong loyalty in many while eliciting disappointment and mistrust in others. The positive testimonials emphasize a culture of care, community, and flexible support for both clients and staff, painting Compass as a place where people feel valued and empowered to pursue meaningful goals. At the same time, specific incidents and interpersonal clashes reveal serious concerns about communication, disciplinary practices, and staff conduct, suggesting that the organization's internal culture and external reputation may diverge for different individuals and experiences.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Redding Municipal (7 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.C.O.M.P.A.S.S., LLC is an assisted living community located in Redding, CA. We offer a variety of care options including day program, independent living, memory care, and skilled nursing facility. Our community is dedicated to providing personalized care for our residents while promoting independence and maintaining their quality of life.
At C.O.M.P.A.S.S., LLC, we understand the importance of spiritual well-being and offer devotional services off-site for residents who wish to practice their faith. Our indoor common areas provide a comfortable space for socializing and participating in various activities.
We also offer respite or short-term stays for those who may need temporary assistance or recovery after surgery or illness. Our dedicated staff specializes in diabetic care, ensuring that residents with diabetes receive the proper attention and support they need.
Residents at C.O.M.P.A.S.S., LLC can enjoy a range of activities that cater to their interests and preferences. Devotional activities off-site are available for those seeking spiritual enrichment.
The community is conveniently located near several amenities. With 7 cafes, 1 park, 6 pharmacies, 34 physicians, 41 restaurants, 3 transportation options, and 8 hospitals nearby, residents have easy access to essential services and opportunities for socializing and entertainment.
At C.O.M.P.A.S.S., LLC, we strive to create a warm and welcoming environment where our residents can feel at home while receiving the care they need.
C.O.M.P.A.S.S., LLC is located at 2124 Market St # A, Redding, CA 96001 in Shasta County, California
Yes, C.O.M.P.A.S.S., LLC provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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5 Early Indicators of Dementia and What You Can Do
The content outlines five key early indicators of dementia, including significant memory loss and confusion about time and place, while emphasizing the need for professional evaluation and emotional support for both individuals showing symptoms and their caregivers. It encourages family members to monitor these signs closely and use online quizzes for initial awareness.
8 Important Indicators That Memory Care May Be Necessary
The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
Delving into the Inner World of Dementia: Insights into Thoughts and Awareness
Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.
