Information last verified:
2124 Market St # A, Redding, CA 96001
For more information about senior living options: (844) 490-3973
Compass is a wonderful place to be employed at because of the supervisors and co-workers. This company is one with heart, and it has excellent staff with big hearts. Compass has many wonderful, caring, kind people working there who take great care of clients and their families. Compass is a place of community and destiny finding, always valuing staff and supporting the dreams of clients. Very friendly and helpful staff at Compass truly care about others. Compass is very involved with its clients, going beyond daily tasks to champion their hopes and dreams. It seems like Compass is a great place to work, with flexible scheduling and opportunities to pick up shifts.
They were discriminated against and harassed by a coworker and were fired for it. They were wrongfully discriminated against on the basis of disability and then fired. The driver of a white Honda civic was criticized for cutting people off and speeding, suggesting a need for driver’s education. The reviewer describes the place as horrible. A disabled client reports an uncivil and unprofessional message from a life coach, implying Compass staff are greedy and only care about their paycheck. They claim Josh is not a nice person and that several staff are not nice, with people being talked down to and treated like a number. They allege Linda is rude and disrespectful to clients, making threats and yelling, which affects clients’ checks.Compass SLS & ILS in Redding, CA is best suited for families that want a values-driven, community-focused environment where staff engagement and client empowerment are central to daily life. This program tends to attract residents who thrive on ongoing social programming, purposeful outings, and a care culture that asserts each client’s independence and dream-chasing. The core appeal lies in a sense of belonging: a place where people, not just tasks, are prioritized, where families feel included in the care process, and where staff are willing to go the extra mile to make activities meaningful. It is the right fit for those who judge care by the warmth of relationships and the perceived integrity of the team, rather than by pristine checklists alone.
That said, a family considering alternatives should remain vigilant for red flags raised in several recent accounts. The strongest caveat centers on disability and discrimination concerns: multiple reviewers allege disrespectful treatment, inappropriate communications, and even wrongful termination tied to disability. These claims are not minor irritants; they point to potential failures in handling conflicts, grievances, and basic professional boundaries. Additional observations describe moments when staff interactions felt prioritizing schedule efficiency over client care, and a few reports touch on hostile or dismissive exchanges. Prospective families will want to weigh these accounts seriously against the positive testimonials about heart, community, and dedication.
On the upside, the most persuasive pros revolve around authentic, compassionate engagement. Many reviewers praise staff for kindness, diligence, and a palpable commitment to clients and their families. The culture described by supporters emphasizes teamwork, supportive leadership, and a willingness to align care with each client’s hopes and daily needs. Families note that Compass creates a sense of momentum, where clients feel seen, supported in pursuing personal goals, and connected to a broader community. The practical benefits also show up in scheduling flexibility for employees and a workforce that appears motivated by purpose, which, in turn, often translates into attentive, reliable daily care and meaningful client activities.
Yet the main drawbacks cannot be dismissed. The most serious concerns involve discrimination and treatment that some residents and employees perceive as unfair or disrespectful. Reports of rude texts, perceived insults, and claims that disability status influenced employment outcomes signal deep, systemic risks if left unaddressed. Other comments point to communication gaps or inconsistencies in service delivery, and a few accounts describe conflicts that escalate to threats or payroll-related frustrations. These aren’t tentative opinions; they are experiences that affect trust, safety, and continuity of care, factors families must scrutinize with leaders and regulators before making a commitment.
The question then becomes whether the program’s undeniable strengths can offset these risks. The answer depends on two critical realities: the quality of leadership accountability and the transparency of operations. If Compass demonstrates robust human-resources oversight, clear anti-discrimination policies, ongoing staff training, and a proven grievance-resolution framework, the positive, client-centered culture can genuinely compensate for occasional missteps. Conversely, if accountability gaps persist and complaints aren’t addressed with visible, timely action, the very traits that make the community appealing, its warmth, its mission, its sense of belonging, can quickly erode in the family’s mind. In practice, this means prospective families should demand concrete assurances: written discrimination and harassment policies, documentation of corrective actions, and direct access to current client and family references.
For families choosing Compass, the prudent path is a structured due-diligence process. Schedule visits focused on real interactions: observe how staff speak with clients, how they respond to questions, and how team members coordinate during activities. Request copies of the facility’s policy manuals, complaint procedures, and any recent training materials. Seek frank conversations with frontline staff, supervisors, and, where possible, current clients’ families about ongoing improvements and accountability. Verify licensing status and look for any regulatory actions. Finally, insist on a clear, written service plan tailored to the prospective resident’s needs, with explicit expectations for communication, safety, and escalation if concerns arise.
In the end, Compass is a compelling option for families drawn to a community that genuinely celebrates people’s talents and dreams, delivered by a workforce that reports strong job satisfaction and visible care for clients. It is not a blanket recommendation, however. The most meaningful decision hinges on whether the organization can demonstrate sustained, verifiable progress on discrimination avoidance, respectful treatment, and reliable handling of conflicts. If that assurance is forthcoming, Compass can offer a meaningful, uplifting setting where clients grow and families feel connected. If not, or if risk tolerance for interpersonal and administrative lapses is low, exploring alternatives with stronger, demonstrable protections around residents’ rights and staff conduct is strongly advised.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Redding Municipal (7 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.C.O.M.P.A.S.S., LLC is an assisted living community located in Redding, CA. We offer a variety of care options including day program, independent living, memory care, and skilled nursing facility. Our community is dedicated to providing personalized care for our residents while promoting independence and maintaining their quality of life.
At C.O.M.P.A.S.S., LLC, we understand the importance of spiritual well-being and offer devotional services off-site for residents who wish to practice their faith. Our indoor common areas provide a comfortable space for socializing and participating in various activities.
We also offer respite or short-term stays for those who may need temporary assistance or recovery after surgery or illness. Our dedicated staff specializes in diabetic care, ensuring that residents with diabetes receive the proper attention and support they need.
Residents at C.O.M.P.A.S.S., LLC can enjoy a range of activities that cater to their interests and preferences. Devotional activities off-site are available for those seeking spiritual enrichment.
The community is conveniently located near several amenities. With 7 cafes, 1 park, 6 pharmacies, 34 physicians, 41 restaurants, 3 transportation options, and 8 hospitals nearby, residents have easy access to essential services and opportunities for socializing and entertainment.
At C.O.M.P.A.S.S., LLC, we strive to create a warm and welcoming environment where our residents can feel at home while receiving the care they need.
C.O.M.P.A.S.S., LLC is located at 2124 Market St # A, Redding, CA 96001 in Shasta County, California
Yes, C.O.M.P.A.S.S., LLC provides memory care services for residents with mild or advanced stages of dementia or Alzheimer's disease.
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