1666 Sagebrush Road, Palm Springs, CA 92264
For more information about senior living options: (844) 490-3973
The move from home to Cottages went smoothly. Eddy was very helpful. The Cottages At Palm Springs is a pleasant place with helpful staff. The grounds are beautiful and accessible with concrete paths throughout. The staff are caring and attentive. The care team across all departments provides excellent care. The rooms and facilities are outstanding. Tours of Pacifica Palm Springs are informative, and staff answer questions thoroughly. The staff are friendly and engaging, and residents are happy. The accommodations are nice in a great location. The front desk staff are warm and inviting. The community feels homey and offers high-quality care. Pacifica Palm Springs is a beautiful, well-run community with a caring staff and supportive leadership. Families appreciate the staff's availability and clear communication.
The reviewer claims Pacifica is not the place for a family member needing memory care, alleging abuse and neglect. The reviewer states Pacifica is one of the worst assisted living facilities in Palm Springs, noting a family member died due to not being fed. The reviewer alleges night shift caregivers smoked weed and slept on duty, leaving residents to fall and injure themselves. The reviewer claims med techs drop medications on the floor and give them to residents. The reviewer says management does nothing about these issues. The reviewer warns vendors not to work with the company because they will not be paid. The reviewer asserts the memory care unit lacks staff and training to handle late-stage dementia and overmedicates residents, leaving them bedridden. The reviewer says not to choose Pacifica, calling it nasty and sad and warning others against it.The community presents itself as a calm, welcoming bridge from home to assisted living and memory care. Several experiences describe an easy, smooth move day, with staff like Eddy stepping in to help and furniture sliding into place without a hitch. The grounds immediately set a positive tone: palm trees, well-kept lawns, and plenty of concrete meandering paths that make strolling safe and pleasant. Residents and their families repeatedly highlight how the physical setting - with its scenic grounds and accessible layout - contributes to a feeling of comfort and security from the moment you arrive.
Staff across departments emerge as a central strength in these reviews. From the front desk to the kitchen, from aides to med techs, many reviewers emphasize warmth, attentiveness, and a genuine willingness to go the extra mile. Several accounts note that staff provide personalized care that feels both professional and compassionate, even mentioning small, meaningful gestures such as hugs, hand-holding, and friendly conversations that remind families of the care their loved ones deserve. This sense of a caring, connected team appears repeatedly, with references to the consistency of kindness and the willingness to answer questions and address concerns during tours and daily routines alike.
Memory care and relatives' experiences with loved ones living in the cottages also stand out as particularly positive. Several reviewers mention smaller, home-like settings within the community, which many feel are better suited for memory care residents and their families. One reviewer describes walking the grounds with a spouse in memory care and appreciating the ongoing, attentive care that helps her thrive. Others describe how their family members in memory care or assisted living have found safety, security, and meaningful interaction with staff who are patient, respectful, and engaged. In many stories, the environment feels less like a clinical facility and more like a close-knit community where staff know residents by name and take genuine interest in their well-being.
Tours and leadership leave a strong impression in several accounts. One reviewer praises a tour by Gia, noting that she answered every question with clarity and professionalism, while another highlights the director of communications, Mellissa Polendo, whose grand tours and extensive knowledge contributed to a sense of confidence about the community. A reviewer even describes meeting the Executive Director Robert, who personally greeted them, calling it one of the rare experiences where leadership takes time to connect with visitors. Collectively, these narratives suggest a community that actively prioritizes transparency, guest experience, and strong leadership presence, which in turn helps families feel reassured about their decision.
The majority of feedback is unequivocally positive, with many residents and families expressing gratitude for the care they receive. One reviewer notes that their mother loves living there, while another emphasizes the homey feel and the high quality of care from the staff and caregivers. Several stories point to the beauty of the grounds, the quiet sense of safety, and the satisfaction of having reliable people to rely on when everyday needs arise. The environment is repeatedly described as unique and beautiful, standing out from other facilities in the area, and the staff are consistently praised for being welcoming, attentive, and genuinely engaged with residents' lives.
Yet the collection of reviews would be incomplete without acknowledging dissenting voices. One particularly pointed review claims that the memory care unit lacks sufficient staff and training, describing severe concerns such as overmedication, sedation to the point of immobilization, and neglect in several critical areas like bathing, dressing, and medication handling. The reviewer asserts that caregivers sleep on shifts and that management does not address these issues, painting a starkly different picture from the prevailing sentiment. This perspective serves as a stark reminder that experiences can vary widely, even within the same community, and it invites prospective families to conduct thorough due diligence and seek up-to-date, corroborated information.
Another angle in the spectrum of experiences involves a business-facing concern: a vendor's complaint about payment. A reviewer who identified themselves as a contractor claims that, despite delivering labor and materials for renovations, they were never paid and feel stonewalled by the organization. They urge others not to engage with the company for services due to this alleged pattern of nonpayment. While one must treat such claims with caution and seek confirmation, their inclusion here underscores that, for some partners and vendors, financial and administrative practices are as important as resident care in forming a complete picture of the community.
Still others emphasize the communal impact beyond the walls of the building. Members of the broader community describe Pacifica Palm Springs as a beautiful, welcoming place where staff are resourceful and active in local events and activities. The sense of connection is reinforced by references to friendly interactions with residents, collaboration with family members, and a general feeling that the staff and leadership strive to be accessible and responsive. Several reviewers repeatedly name individual staff members - like Karla O. during tours, or Jessica Moreno, Patricia Russell, Erica, and Destiny in memory care - and point to those personal connections as defining features of the experience. The overall narrative suggests a community that not only provides care but also fosters relationships, communication, and a sense of belonging for residents and their families.
In sum, the collection paints a portrait of a senior living community with strong, compassionate care at its core, backed by scenic grounds, a home-like cottage environment, and proactive leadership that seeks to involve families in the journey. For many, the environment feels inviting, safe, and thoughtfully designed to support both independence and support where needed. There are, however, critical voices that remind readers this is not a monolithic experience: concerns about staffing, patient care practices in memory care, and administrative payments have appeared in separate accounts. Prospective families encountering these stories may find value in visiting personally, meeting with multiple staff members, and verifying current policies and on-site practices to determine whether this community aligns with their expectations and needs.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Springs International (2 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.J and J Assisted Living is a welcoming and comfortable community located in Palm Springs, CA. Our focus is on providing personalized care and support for seniors in a homelike environment.
Our board and care home offers a range of amenities to ensure the comfort and convenience of our residents. The fully furnished rooms provide a cozy living space, while the dining room is the perfect setting for delicious meals prepared by our skilled staff. Our beautiful garden and outdoor space allow residents to enjoy nature and fresh air.
We understand that maintaining cleanliness is essential, which is why we provide housekeeping services to keep the community tidy and organized. Additionally, we offer move-in coordination assistance for a seamless transition into our community. Residents can stay connected with their loved ones through Wi-Fi/high-speed internet access and telephone services.
At J and J Assisted Living, we prioritize the well-being of our residents by offering a variety of care services. Our trained staff members are available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure residents receive appropriate medical care. For those with diabetes or specific dietary needs, we provide specialized diet plans.
Engaging in stimulating activities is an important part of maintaining a fulfilling lifestyle. That's why we offer scheduled daily activities that cater to various interests and abilities.
Our convenient location provides easy access to various amenities in the area. With numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals nearby, residents have plenty of opportunities for entertainment, socializing, and medical care.
At J and J Assisted Living, we strive to create a warm and caring environment where residents feel supported and valued.
J And J Assisted Living is located at 1666 Sagebrush Road, Palm Springs, CA 92264 in Riverside County, California
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
