130 North Roth Lane, Orange, CA 92869
For more information about senior living options: (844) 490-3973
The facility is praised for its commitment to professionalism and compassion. The staff are incredibly responsive, consistently providing updates and addressing questions promptly. The nurses and caregivers are knowledgeable, warm, and attentive, always going the extra mile. The facility is clean, bright, and welcoming with a homelike feel. The therapy team is outstanding, patient, encouraging, and dedicated to helping residents regain strength and independence. The meals far exceed expectations and contribute to residents' comfort. Brittany's warmth, professionalism, and clear communication helped families feel confident. Carlos in Admissions makes the admission process smooth and stress-free. The administrator is professional and approachable, inspiring confidence in leadership. The staff treat residents like family, providing medical expertise and emotional support.
The facility needs a leadership overhaul and physical rehabilitation. There are potholes in the parking lot and evident incompetence. A urine sample was misplaced, lab work was never completed, and answers were needed in hours, not days. The accommodations are run down, the patient's room had a window air conditioner, and the environment is dark and depressing. Seriously ill patients are mixed with short-term patients, which does not help their well-being. Nothing was done to alleviate GI issues or investigate them for two days. It is shocking that the entirety of the staff cannot think critically or beyond the end of their noses. Niceness alone is not enough; there needs to be serious competence. The stay began on a rough note. The reviewer cannot recommend this place for any reason.New Orange Hills Skilled Nursing Facility in Orange County stands out in many families' experiences for its caring, professional staff and its commitment to a warm, patient-centered environment. Across a broad range of visits and stays, families repeatedly described a place where residents are treated with respect, kindness, and personal attention, and where the families themselves feel supported throughout the care journey. The consistent thread in much of the feedback is a sense that this facility strives to blend medical expertise with a humane, family-focused approach.
A central pillar of the positive experiences is communication. Families consistently highlighted how responsive and proactive the staff are in sharing updates about a loved one's progress and in answering questions promptly. In one case, a liaison named Brittany, who connected with the family before admission, helped ease a stressful moment with warmth, professionalism, and clear guidance. Other reviewers praised Eloisa for her exceptional ability to convey information and address concerns, leaving families feeling at ease and well informed. This emphasis on open, ongoing dialogue seems to be a defining feature of the New Orange Hills experience, making families feel heard and involved in the care plan.
The quality of care and the rehabilitation process are frequently cited as outstanding. Nursing and caregiving teams are described as knowledgeable, attentive, and compassionate - often going the extra mile to ensure comfort and well-being. The therapy teams receive particular praise for their patience, encouragement, and dedication to helping residents regain strength and independence. In several reviews, families noted tangible improvements in their loved ones' abilities, with rehabilitation helping residents return to meaningful daily activities. The atmosphere in the facility - where residents are treated like family and where personal touches accompany clinical care - contributes to a sense of safety and trust that families rely on during recovery.
Beyond medical care, the facility's environment and programming also receive positive notes. Clean, bright, and welcoming common areas create a home-like feel, and residents are encouraged to engage in activities that improve mood and quality of life. Food quality is singled out by more than one reviewer as exceeding expectations, with meals becoming a highlight of the day and contributing to overall comfort and satisfaction. One reviewer even described a summer luau as a joyful moment that highlighted the blend of healing within a healing environment, underscoring how meaningful enjoyable experiences can be during a stay.
Several reviews highlight specific, notable staff members who helped shape a positive impression. Carlos in Admissions is thanked for making the admissions process smooth and stress-free, while Brittany's ongoing support and responsiveness is repeatedly called out as a standout feature. The administrator, Jim, is mentioned as professional and approachable, reinforcing a sense of strong leadership behind the scenes. Dietitian Trisha D. is lauded for her dedication and care, and other team members received praise for their professionalism and collaborative spirit. Collectively, these acknowledgments paint a picture of a facility where a dedicated, capable team works together to support residents and their families through every step of care and recovery.
There is, however, one review that presents a markedly different perspective. A dissatisfied visitor described a series of serious operational and care concerns that sharply contrast with the majority of positive feedback. According to that account, leadership deficiencies, infrastructural issues such as a poorly maintained parking lot, and a series of clinical missteps - including misplaced urine samples, incomplete lab work, and delays in responding to GI issues - created a troubling experience. The reviewer also criticized the living accommodations, noting a window air conditioner and a perceived lack of privacy and a crowded environment where long-term and short-term residents were mixed, which they felt could impact well-being. They called for decisive leadership overhaul and more robust clinical critical thinking. This perspective serves as a stark reminder that experiences can vary and that sustained, consistent operations and clinical responsiveness are crucial to maintaining trust.
Taken together, the range of reviews suggests that New Orange Hills often excels at delivering compassionate, communication-focused care with engaged therapy teams, clean and welcoming surroundings, and staff who go the extra mile to support both residents and families. Most families leave with gratitude for the care their loved ones received and with strong recommendations for the facility as a place of recovery and support. Yet prospective families should be aware that, as with any skilled nursing setting, experiences can differ based on the day-to-day dynamics, leadership effectiveness, and how individual needs align with available resources. Visiting the facility, meeting the care team, and observing the environment firsthand can help families gauge whether New Orange Hills is the right fit for their loved one's specific recovery and long-term care needs.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Wayne Orange Co (9 miles away) Long Beach (Daugherty) (21 miles away) Ontario International (22 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Orange Hills Care Home is a well-equipped and fully furnished assisted living community located in Orange, CA. Our residents can enjoy their meals in the spacious dining room and take pleasure in our beautiful garden that provides a serene and peaceful environment.
We offer comprehensive housekeeping services to ensure that our residents are comfortable and their living spaces are always clean. Our move-in coordination service makes transitioning into our community seamless and stress-free.
For those who love spending time outdoors, we have outdoor spaces where residents can relax and soak up the sunshine. Residents also have access to telephone services as well as Wi-Fi/high-speed internet for their communication needs.
Our dedicated team provides assistance with activities of daily living such as bathing, dressing, and transfers to ensure that our residents receive the support they need to maintain their independence. We also coordinate with health care providers to ensure that our residents' medical needs are met.
In terms of dietary requirements, we cater to special dietary restrictions including diabetes diets. Our staff prepares delicious meals for our residents and offers meal preparation services as well as medication management.
Transportation arrangements for medical appointments are made easy with our transportation service. Residents can conveniently travel to doctors' appointments without any hassle. Additionally, we have several nearby cafes, parks, pharmacies, restaurants, theaters, and hospitals so that our residents have access to various amenities within close proximity.
At Orange Hills Care Home, we believe in providing a safe and comfortable living environment for our residents while fostering an active lifestyle through scheduled daily activities.
Orange Hills Care Home is located at 130 North Roth Lane, Orange, CA 92869 in Orange County, California
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