1430 Sheryl Lane, National City, CA 91950
For more information about senior living options: (844) 490-3973
The staff is always respectful and quick to answer job requests. The place is very dog- and cat-friendly, with a puppy station that is always well maintained. Great apartments that are very clean, with great management. The property is safe, tranquil, luxurious, and the location is ideal. The property is private, pretty calm, and relaxing. Kajal became the manager at the complex and she's top tier, going above and beyond for residents. The management and people at Bella Vita are amazing and always helpful. Greta Apartments are very clean, and the staff are helpful and nice. The office staff are wonderful. Maintenance is quick to respond and very helpful with any problems.
They claim the property manager is not helpful and that nails were put in their tires, causing flats. The apartments are infested with roaches. One reviewer would not recommend moving into these apartments because of noisy neighbors (an autistic child) and the inability to complain for more than 12 hours. They feel the place is no longer peaceful and shows no consideration for long-time residents. A reviewer was disappointed to learn there was no longer any availability for a scheduled tour. They say the place is the worst and do not recommend living there due to the cockroach problem.Residents' comments about Bella Vita Apartments paint a picture of a place that many people really like, but that also comes with a mix of frustrations and concerns. On the positive side, a large portion of the feedback highlights a well-maintained property and a managed experience that many tenants feel is reliable and supportive. Several reviewers describe the grounds as clean and well kept, with the property appearing to be gated or private and located in a convenient area near freeways and local businesses. The sense of safety and quiet is repeatedly noted, with some residents calling the community safe, tranquil, and well suited to families or professionals seeking a calm living environment. The dog- and pet-friendly stance is frequently mentioned as a major plus, with references to dedicated pet amenities like a puppy station that is described as well maintained.
Many reviews emphasize the responsiveness and kindness of the office and maintenance teams. A number of tenants specifically commend a property manager named Kajal, describing her as attentive, friendly, proactive, and efficient in handling maintenance requests and move-in processes. Several accounts say that Kajal, or the current management in general, has made a noticeable positive difference in the resident experience, going above and beyond to accommodate residents' needs and to create a welcoming atmosphere. In these comments, the staff's availability and the speed of service are central themes, and the property is portrayed as one where tenants feel supported and listened to.
The property's maintenance reputation is mixed but often favorable. Some residents praise quick and thorough responses to basic upkeep and repairs, noting that even small tasks - like changing light bulbs or addressing plumbing and electrical issues - are handled promptly. However, there are also repeated concerns about pests, with at least one reviewer describing a roach infestation as ongoing and disappointing. This pest issue stands out as a notable negative in otherwise favorable maintenance narratives, suggesting that while routine maintenance responds well, certain problems - like pest control - may require more consistent attention for some tenants.
Not all feedback aligns with the most positive impressions. A number of reviews flag experiences with management that feel inconsistent or problematic. One account describes a situation where nails were placed in tires - with the implication of hostility or retaliation - leading to a feeling of threat and distrust, and another mentions a lack of refrigerator repair over a long period. These negative experiences contrast with the more common praise for Kajal and the management team, highlighting that experiences can vary significantly from one resident to another and that communication or problem resolution can sometimes be a barrier.
Another recurring theme is the impression that management has undergone changes, which some residents feel has affected service and consistency. While many praise Kajal and the current leadership, others point to past managerial turnover and the associated shifts in tone and responsiveness. The sentiment is nuanced: in some cases, new management is welcomed and lauded for improvement, while in others, the sense of continuity and predictability is missed when there are staff changes. This tension between stable, personalized service and the impact of leadership transitions appears to color several residents' overall assessments.
Noise and neighbor-related concerns surface in a few reviews as well. One reviewer explicitly mentions ongoing noise from a neighbor's autistic child and expresses frustration about being unable to complain effectively, framing the issue as a significant impact on living conditions. This perspective reflects a broader reality that even in otherwise well-regarded properties, individual circumstances - such as family dynamics and noise - and how they are managed by staff can shape the resident experience. Another review discusses a difficult interaction with management regarding noise or neighbor behavior and the perceived fairness of responses, underscoring that conflict resolution and empathy in handling sensitive situations are crucial to overall satisfaction.
Beyond routine resident feedback, there are mentions of experiences with tours and prospective resident interactions that contribute to the overall impression of the community. One out-of-state prospective resident describes a highly disappointing tour experience, where a scheduled appointment was confirmed but canceled the day before and again at the last minute, undermining confidence in the property's hospitality and reliability. This anecdote suggests that for some potential tenants, the process of engaging with the leasing team and securing tours can color their perception of the community even before they decide to move in.
A final, highly personal note appears in the initial section of the set: a neighbor recounts a troubling street-parking incident on July 13, 2025, in which a vehicle rear-ended a RAV4 parked on the street and the responsible party fled, allegedly removing a hood and taking it inside the apartments. The writer asks for accountability from the property owners and tenants, expressing a preference to resolve the matter directly rather than pursuing police or insurance channels, with the intent to remove the post once a conversation occurs. This account sits outside the everyday resident feedback but adds another layer to the broader tapestry of tenant experiences - one that centers on accountability and neighborly responsibility in the community.
Taken together, the collection of feedback about Bella Vita Apartments portrays a community that many tenants value for its cleanliness, safety, and strong management presence, particularly when Kajal is at the helm. The property is repeatedly described as well maintained, with a quiet, secure feel and good access to amenities and conveniences. Yet there are clear caveats: pest issues, some negative interactions with management, and the reality that not every resident's experience aligns with the majority. Noise concerns and the impact of staff turnover also emerge as important factors for some residents, shaping a nuanced picture of a community that is loved by many but challenged by recurring complaints and varying levels of service consistency. The incident and tour anecdote further illustrate that how a property handles conflicts, accountability, and customer engagement can either reinforce a positive reputation or sow doubt, depending on who you ask and when you ask.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Diego International-Lindbergh (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Tender Loving Care Guest Home in National City, CA is a cozy and comfortable board and care home that offers personalized assistance with daily living activities. Our fully furnished facility provides a warm and inviting atmosphere for our residents.
Our amenities include a spacious dining room where nutritious meals are served, ensuring that special dietary restrictions are taken into consideration. In addition, we offer housekeeping services to ensure that our residents enjoy a clean and neat environment. Our beautiful garden and outdoor space provide a tranquil setting for relaxation and enjoyment.
At Tender Loving Care Guest Home, we understand the importance of staying connected in today's digital world. That is why we provide access to telephone services as well as Wi-Fi/high-speed internet to all our residents.
Our dedicated care staff is experienced and trained to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical attention they require. Medication management is provided to ensure the proper administration of medications.
Nearby amenities include 4 cafes, 2 parks, 14 pharmacies, 1 physician office, 10 restaurants, and convenient transportation options. This allows our residents to maintain an active social life and easily access necessary services.
With scheduled daily activities planned by our staff, there are plenty of opportunities for leisure and engagement within the community. Whether it's participating in group activities or enjoying outings organized by us, there is something for everyone at Tender Loving Care Guest Home.
We strive to create a nurturing environment where individuals can thrive physically, mentally, and emotionally. Contact us today to learn more about how Tender Loving Care Guest Home can provide compassionate care for your loved ones.
Tender Loving Care Guest Home is located at 1430 Sheryl Lane, National City, CA 91950 in San Diego County, California
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