Friendship Manor Nursing and Rehabilitation Center

Pros

• The staff at Friendship Manor was described as professional, helpful, and loving.
• The care provided during recovery from surgery was noted to be excellent and personal.
• Patients expressed appreciation for the attentive care received during their stay.
• One patient specifically requested to return to Friendship Manor for additional care based on their positive experience.

Cons

• The staff treated a patient for dementia despite her having undergone brain tumor surgery.
• Rooms were described as extremely unhygienic, with instances of unsanitary conditions not being addressed.
• Meals provided to patients were extremely small and tasted terrible.
• Patients were given soiled hospital gowns during their stay.
• A vaccine was administered without proper communication or consent from the patient and her family.
• Discharge goals and treatment plans were not adequately explained to the patient or her family.
• Referrals for therapy and medications were not sent in a timely manner, causing unnecessary delays for patients requiring insulin.

Review

The experiences shared by families regarding the care provided at a particular facility, presumably Friendship Manor, reveal a stark contrast that highlights significant concerns alongside some positive notes. One family member shared a harrowing account of their grandmother's stay, which raised numerous alarms about the quality of care and overall conditions within the establishment. On the other hand, another family expressed satisfaction with their own experience during their son's recovery from surgery, illustrating how personal experiences can greatly differ based on individual circumstances.

In a critical review, a granddaughter described her grandmother’s abrupt transfer to the facility without prior family approval. This lack of transparency in the admission process raised red flags about patient rights and family involvement in decision-making. The granddaughter highlighted that despite her grandmother having undergone surgery for a brain tumor, staff erroneously treated her for dementia. This misalignment between diagnosis and treatment not only reflects poorly on medical oversight but also suggests an alarming disregard for patient history and needs.

Furthermore, reports concerning hygiene standards within the facility were particularly troubling. According to the granddaughter's observations, rooms were described as "extremely unhygienic," indicating possibly inadequate cleaning protocols that could endanger residents' health. She recounted instances where staff failed to clean up after other patients had defecated, creating an unsanitary environment and undermining both dignity and safety for those recovering in such settings.

Nourishment and diet during recovery are critical components of patient recuperation; however, this review painted a bleak picture regarding meal quality at Friendship Manor. The granddaughter indicated that meals served to her grandmother were not only small but also unpalatable—additional factors that could hinder recovery rather than promote healing. In light of these observations, it stands to reason that nutritional oversight may be lacking as part of comprehensive patient care.

Compounding these issues was the troubling report of improper clothing provided to patients; specifically, soiled hospital gowns were mentioned as being given to her grandmother. Such practices are unacceptable in any healthcare setting and contribute significantly to negative perceptions surrounding patient respect and dignity. Moreover, there was mention of administering vaccines without proper disclosure or consultation with either the patient or their family—a severe breach of trust and ethical standards in medical practice.

On the positive side, contrasting reviews emerged from another family's experience with their son post-surgery at Friendship Manor. They praised the care he received as “excellent” and noted that staff members were “professional,” “helpful,” and “loving.” Their commendations suggest that there may be areas within the facility where compassionate care is delivered effectively—a crucial aspect often overlooked amidst criticism. Furthermore, it is important to recognize that when given the choice for future care needs following his initial positive experience, their son requested to return to Friendship Manor—suggesting some level of confidence in its ability to provide adequate support under circumstances deemed appropriate by this particular family.

In conclusion, while one family's devastating account reveals serious systemic issues related to care provision at Friendship Manor—including hygiene failings, neglectful treatment practices concerning medications and discharge processes—the contrasting positive feedback from another family's experience highlights potential variability in service quality within the same institution. Diverse outcomes underscore just how essential ongoing scrutiny is required in all healthcare settings to ensure consistently high standards across every patient’s stay—thereby protecting vulnerable individuals like elderly patients undergoing significant medical recoveries while reinforcing trust among families seeking comprehensive support for loved ones during times of need.

This area of National City, California offers a convenient location with easy access to essential services such as pharmacies, cafes, transportation options, restaurants, physicians, parks, hospitals, places of worship, and a theater. With several pharmacies nearby including Walgreens and CVS Pharmacy within a short distance, seniors can easily access their medications and healthcare needs. The proximity to various cafes like Kung Fu Tea and Starbucks provides opportunities for socializing and enjoying a cup of coffee. Transportation options such as the 24th Street Trolley Station are close by for easy travel around the city. There are also plenty of dining options like In-N-Out Burger and Tacos El Gordo for delicious meals. Additionally, there are parks like Quartyard Dog Park and Embarcadero Marina Park South for leisurely walks or outdoor activities. For medical needs, there are reputable physicians nearby like California Retina Associates and hospitals such as Naval Medical Center San Diego in close vicinity. The presence of places of worship like Corpus Christi Church caters to spiritual needs. Overall, this area provides a well-rounded environment with convenient amenities for senior living in National City.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (0.7 miles)
• Walmart Pharmacy (1.1 miles)
• Walgreens (2.1 miles)
• NEX Pharmacy (2.7 miles)
• Rite Aid (3.2 miles)
• CVS Pharmacy (3.5 miles)

Cafes

• Kung Fu Tea (0.5 miles)
• Starbucks (3.6 miles)
• Copa Vida (4.7 miles)
• Ghirardelli Ice Cream And Chocolate Shop (5 miles)
• Tabac Specialty Coffee & Cigars (5.1 miles)
• Starbucks (5.6 miles)
• Communal Coffee (5.7 miles)

Transportation

• 24th Street Trolley Station (1.9 miles)
• Gaslamp Quarter Trolley Station (4.8 miles)
• San Diego Santa Fe Depot (5.6 miles)
• Firefly Car Rental (6.9 miles)

Restaurants

• In-N-Out Burger (2.1 miles)
• McDonald's (2.3 miles)
• Tacos El Gordo (3.6 miles)
• Half Door Brewing Company (4.7 miles)
• Bub's at the Ballpark (4.8 miles)
• Tin Fish Gaslamp (4.8 miles)
• Sevilla Nightclub of San Diego (4.9 miles)

Physicians

• California Retina Associates (4.1 miles)
• Internal Medicine Associates (6.1 miles)
• Sharp Rees-Stealy Otay Ranch (6.4 miles)
• NBHC Eastlake (7 miles)

Parks

• Quartyard Dog Park (4.7 miles)
• Embarcadero Marina Park South (5 miles)
• Balboa Park (5.2 miles)
• Centennial Park (5.4 miles)
• Balboa Park South Loop (5.4 miles)
• Pantoja Park (5.4 miles)
• Spreckels Park (5.5 miles)

Hospitals

• Naval Medical Center San Diego (4.9 miles)
• Sharp Chula Vista Medical Center Cardiac Rehabilitation (5.5 miles)
• UC San Diego Medical Center (7 miles)

Places of Worship

• Corpus Christi Church (5.2 miles)

Theaters

• AMC Mission Valley 2 (7.1 miles)