Reo Vista Healthcare Center

Pros

• The staff at Reo Vista Healthcare Center were consistently praised for their kindness and caring attitudes towards patients.
• Many reviewers appreciated the attentive and helpful nature of the nurses and nursing assistants, highlighting their dedication to patient care.
• The facility offered a variety of engaging activities, such as bingo and therapeutic dining, which many residents enjoyed.
• Several patients and family members expressed gratitude for the excellent physical therapy provided, noting significant improvements in strength and recovery.
• The atmosphere was described as peaceful and accommodating, with pleasant views from patient rooms contributing to a positive experience.
• Family members felt reassured by the staff's genuine concern for their loved ones' well-being, creating a sense of family within the facility.

Cons

• The nursing staff provided inadequate care, resulting in a Catheter Associated Urinary Tract Infection without any concern from the nurses.
• Some staff members were rude and unhelpful, failing to listen to the elderly patient's needs and concerns.
• The facility's administration received zero stars for their lack of support and responsiveness to family members' concerns.
• One patient experienced excessive pain medication that ultimately led to kidney failure and required hospitalization for dialysis treatments.
• There were complaints about the need for additional training among staff members, particularly in nursing care.

Review

Reo Vista Healthcare Center has elicited a spectrum of reviews that highlight various aspects of patient care and facility management. Many family members have shared their experiences, reflecting both praise and criticism of the services provided. Overall, while some praise the compassionate staff and activities available for residents, significant concerns about nursing care and safety protocols raise questions on whether it is the right choice for everyone.

From positive perspectives, several reviewers noted the warm environment fostered by dedicated staff members. For instance, one individual expressed gratitude for the staff’s attentiveness during their recovery from hip replacement surgery. They highlighted specific personnel like Nora, a Certified Nursing Assistant (CNA), who was commended for her willingness to assist patients in every possible way. The nurses and rehabilitation team were also mentioned favorably as being kind and instrumental in helping regain strength following surgery. Such accounts illustrate a sense of community within Reo Vista, where employees are perceived to treat patients not merely as occupants but as family members deserving of quality care.

The dining experience at Reo Vista also received commendation; meals are served with attention to detail—tablecloths adorn tables during lunch, enhancing the dining atmosphere. Staff were reported to be proactive in ensuring residents had access to beverages and light snacks like ice cream or Jell-O, contributing to an overall pleasant experience for many residents. Moreover, engaging activities such as bingo appeared to keep residents mentally stimulated and socially active—factors which are vital for maintaining wellness in a healthcare setting.

However, amidst these positive accounts, critical feedback reveals significant areas needing improvement—particularly concerning nursing staff performance. Multiple reviews expressed dissatisfaction with nursing care quality, citing instances of neglect or inadequate response to medical needs. One review described distressing situations involving severe oversight leading to complications such as Catheter Associated Urinary Tract Infections (CAUTIs). Family members felt that they had to step in actively “nursing” their loved ones due to insufficient attention from professional staff. This discontent represents a troubling gap between expectations set by Reo Vista’s reputation and the reality experienced by patients and their families.

Moreover, troubling incidents reported by another reviewer raised serious red flags about patient medication management practices at Reo Vista. The story detailed how their grandmother received excessive pain medications that ultimately resulted in kidney failure requiring hospitalization—a grave accusation that highlights potential malpractice or systemic issues within medication administration protocols at the facility. Such reports can severely tarnish an institution's credibility when families seek help for vulnerable loved ones.

In summary, Reo Vista Healthcare Center presents a mixed bag of user experiences characterized by exceptional kindness from certain staff members juxtaposed against glaring deficiencies in nursing care standards that leave much room for concern. While many appreciate its cleanliness and appealing physical environment—including nice views from patient rooms—there remains an urgent need for improved training among nursing staff or better communication channels regarding patient needs and concerns. For families considering this facility for elder care or rehabilitation services, it's crucial to weigh these varied experiences carefully before making a decision on whether this center aligns with their expectations of quality healthcare delivery.

Pharmacies

• Walgreens (1.5 miles)
• Rite Aid (1.7 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.3 miles)
• Walmart Pharmacy (2.3 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)

Restaurants

• McDonald's (1.6 miles)
• In-N-Out Burger (2.8 miles)
• Tacos El Gordo (3.3 miles)
• In-N-Out Burger (5.2 miles)
• Chick-Fil-A (6.1 miles)
• Half Door Brewing Company (6.2 miles)
• Bub's at the Ballpark (6.3 miles)

Cafes

• Kung Fu Tea (1.7 miles)
• Starbucks (3.3 miles)
• Starbucks (4.3 miles)
• Copa Vida (6.2 miles)
• Ghirardelli Ice Cream And Chocolate Shop (6.5 miles)
• Tabac Specialty Coffee & Cigars (6.6 miles)
• Starbucks (6.8 miles)

Transportation

• 24th Street Trolley Station (2.8 miles)
• Gaslamp Quarter Trolley Station (6.3 miles)
• San Diego Santa Fe Depot (7.1 miles)

Physicians

• California Retina Associates (3.4 miles)
• Sharp Rees-Stealy Otay Ranch (4.9 miles)
• NBHC Eastlake (5.6 miles)
• Internal Medicine Associates (7.6 miles)

Places of Worship

• Corpus Christi Church (3.7 miles)
• Skyline Church (8 miles)

Hospitals

• Sharp Chula Vista Medical Center Cardiac Rehabilitation (4.1 miles)
• Naval Medical Center San Diego (6.4 miles)

Parks

• Otay Ranch Town Center Dog Park (6.1 miles)
• Quartyard Dog Park (6.2 miles)
• Embarcadero Marina Park South (6.5 miles)
• Balboa Park (6.7 miles)
• Centennial Park (6.8 miles)
• Balboa Park South Loop (6.9 miles)
• Spreckels Park (6.9 miles)