Windsor Hall

Pros

• The residents are harmonious and the environment is good.
• The staff have a very good attitude.
• The staff are very caring.
• The rooms are clean.
• The environment is safe.
• The food is great.

Cons

• There is a rampant drug dealer at the facility who maliciously slanders others, spreads rumors, bullies non-English speakers, and works with residents to deceive the administrator.
• The management is described as very bad.
• It is claimed that the facility does not take care of its patients; drug dealers supply drugs on site, and a death occurred in the parking lot due to inattentive staff.
• Residents can be kicked out for fighting.
• Meals are often burnt and unseasoned, with canned vegetables as the only side.
• Maids are reported to encourage residents to do cleaning themselves and only mop if a window is left open.
• The place was built as a hotel about 100 years ago, so residents share a bedroom and private bathroom, and most people won't pay for single occupancy.
• A neighbor says the facility should be closed down, describing it as horrible and the staff as inattentive.
• One review describes the place as horrible with horrible bosses (despite noting some staff are good).

Review

The set of notes about this facility presents a highly mixed picture, with strong praise from some residents and sharp criticisms from others. On balance, the comments reveal a community that some people find harmonious and well-staffed, while others report serious concerns about safety, management, and daily operations. A few reviewers acknowledge positive experiences - feeling safe, finding the staff friendly, and noting clean environments - yet caution that opinions about the place can vary dramatically depending on who you are and what you observe or endure there.

One reviewer who used to live at the facility says the situation isn't as terrible as some online reviews might imply. They describe the residents as harmonious and the environment as generally good. They also commend the staff's attitude, calling it very good, and say they felt safe while living there. However, this person also shares a striking contrast: after moving to a different address, they encountered a "very bad place" elsewhere, where they claim there was a rampant drug dealer and a pattern of malevolent behavior - slandering others, spreading rumors, bullying people who don't understand English, and working with other residents to deceive the administrator. According to this account, the management at the current place was notably bad, suggesting that experiences can be inconsistent even within the same property.

Another perspective is unabashedly positive about the staff and the facility's upkeep. This reviewer highlights "Very caring staff," clean rooms described as maintained by "Housekeepers," a safe environment, and "Great Food" with careful measures to keep the place suitable for both guests and long-time residents. They explicitly frame the negative remarks elsewhere as coming from people who do not follow the rules, implying that adherence to rules is a key factor in the facility's perceived quality. In this view, the staff's responsiveness and the overall environment are the standout strengths, and the criticizes the broader rumor mill as not representative of the reality on the ground.

A more practical, if cautionary, account focuses on the day-to-day realities and rules of living there. This reviewer says living in the community requires patience with fellow residents. They note strict consequences for fighting, and they describe meals as "iffy," with possibilities of food being burnt and sides consisting of unseasoned canned vegetables. They describe lunch as the largest meal of the day, featuring soup and a side of canned fruit or dessert. The account also portrays housekeeping as a DIY-friendly environment, where maids encourage residents to manage tasks themselves and only mop when a window is left open. They mention that office staff sometimes hires residents for small jobs and suggest that the facility may function within programs like FSP or require a conservator or case manager to help move in. A notable logistical detail is that residents share a bedroom and private bathroom because the building was originally constructed as a hotel about a century ago, with the implication that single-occupancy rooms are financially impractical for many.

A neighbor living nearby adds a starkly negative voice to the mix, claiming a failure to care for patients and alleging that drug dealers supply the facility. This account asserts that at least one death occurred in the parking lot and implies that staff were not attentive enough to prevent it. The reviewer describes the place as horrible and expresses a desire for it to be closed down, hinting at broader concerns about safety, supervision, and accountability. The absence of specifics in some parts does not erase the intensity of the accusation, and it reinforces the sense that safety and supervision are central points of contention for several critics.

In the closing, another succinct line condenses the conflicting sentiments that pervade these reviews: "Horrible place horrible bosses great staff." This pared-down verdict mirrors the broader tension between positive experiences - where residents feel cared for, safe, and well-attended by attentive staff - and negative experiences - where governance, safety concerns, and allegations of neglect or misconduct color the overall impression. Taken together, the remarks depict a community that some residents defend passionately while others caution potential newcomers about significant risks, inconsistencies, and governance challenges.

This part of Los Angeles, California offers a vibrant and convenient urban lifestyle with a variety of amenities in close proximity. With several theaters, restaurants, cafes, and pharmacies within a few miles, residents can easily access entertainment, dining options, and healthcare services. Additionally, there are beautiful parks nearby for outdoor relaxation and recreation. The area is also well-connected with Union Station for transportation needs. For medical care, there are several hospitals in the vicinity providing quality healthcare services. Overall, this neighborhood provides a comfortable and accessible environment for seniors looking to enjoy city living with easy access to essential services.

Theaters

• Regal LA Live & 4DX (0.3 miles)
• Alamo Drafthouse Downtown (0.7 miles)
• AMC The Grove 14 (5.3 miles)
• TCL Chinese Theatre (5.4 miles)
• AMC The Americana at Brand 18 (6.5 miles)

Restaurants

• Yard House (0.4 miles)
• Takami Sushi & Robata (0.7 miles)
• Perch (1.1 miles)
• Precinct (1.2 miles)
• Park's BBQ (1.3 miles)
• EightyTwo (1.9 miles)
• Mohawk Bend (2 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (0.8 miles)
• Rite Aid (1.4 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.6 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.3 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks Reserve (1.9 miles)
• Verve Coffee Roasters (2.2 miles)
• Starbucks (2.4 miles)
• Lamill Coffee Boutique (2.7 miles)
• Starbucks (3.8 miles)
• Proof Bakery (4.7 miles)

Parks

• Echo Park at the Lotus Festival (1.9 miles)
• Elysian Park (3.1 miles)
• Glassell Park Recreation Center (5 miles)
• Pan Pacific Park (5.2 miles)
• Cleland Ave Bicentennial Park (5.5 miles)
• Plummer Park (5.5 miles)
• Runyon Canyon Park (5.9 miles)

Transportation

• Union Station (2 miles)

Hospitals

• Kedren Community Health Center (2.9 miles)
• LAC+USC Inpatient Tower (3.7 miles)
• Usc-Norris Cancer Hospital (3.8 miles)
• Kaiser Permanente West Los Angeles Medical Center (6.1 miles)