Eldercare Insurance Svc Inc in Long Beach, CA

Pros

• The agents are amazing and the whole Eldercare Insurance Services team is super helpful and knowledgeable.
• Becky Brewer was extremely helpful with Medicare needs.
• Eldercare Insurance Services is very transparent.
• Steve Brooks is knowledgeable, always available, and helps clients make the right choice.
• The staff is great, very helpful.
• Medigap MonKey highly recommends the friendly folks at Eldercare Insurance Services.
• Jeremie Pieliemeier and Carley Smithson guided clients through every step, providing peace of mind.
• The organization strives to provide top-notch service and is a powerful resource for senior insurance needs.

Cons

• One reviewer notes their monthly bill increased by approximately $100 and they plan to cancel the policy.
• Another reviewer is suspicious that the company did not provide written information for a Medicare supplement policy and wanted them to sign up over the phone without seeing the policy.
• There is an account of an agent claiming to be from the company in Mid Michigan who calls from an unregistered MCI number, implying government affiliation and attempting to set up a home visit, with callbacks going unanswered.
• A reviewer warns others not to deal with the company, saying they are either a scam or care little about scams using their name.
• A reviewer describes difficulty contacting the company by phone or email, with the voice system listing names and extensions without explanations and many extensions going to voicemail.

Review

This community is best suited for seniors and their families in Long Beach who want clear, guided help navigating Medicare supplement options and related senior insurance needs. Eldercare Insurance Services Inc operates as a knowledgeable broker, and reviews consistently highlight a proactive team that explains choices, spells out contract terms with transparency, and provides steady onboarding and follow-up. For families new to Medicare or seeking a trusted partner to translate complex insurance language into practical decisions, this brokerage stands out as a reliable starting point.

There are clear reasons to consider alternatives. If the priority is a single, direct insurer relationship with guaranteed written proposals before enrollment, this arrangement may feel too broker-driven. Some reviewers flag communication friction - long or opaque phone menus, and inconsistent written documentation - which can be frustrating for someone juggling medical appointments and benefits deadlines. In addition, a few voices express concern about pricing changes and potential impersonation or misrepresentation by third parties, underscoring a preference for more rigid controls or direct, paper-backed commitments.

The strongest advantages are substantial and frequently cited: agent-driven guidance that is patient, knowledgeable, and responsive; a reputation for transparency in contracts and onboarding; and ongoing support that helps clients understand, compare pros and cons of different plans. The depth of staff competence is repeatedly praised, with agents who take time to explain options, follow up, and stay current on policy changes. In practical terms, these strengths translate to fewer misunderstandings at critical moments and more confidence in the path chosen, which can offset the complexity and anxiety that often accompany Medicare decisions.

Nonetheless, the cons are nontrivial and deserve careful consideration. A recurring red flag is the potential for hidden or poorly documented policy details, highlighted by concerns about not receiving written plans or terms before signing. There is also evidence of external scams targeting seniors that can blur the line between legitimate outreach and fraud, as well as internal friction around availability of a direct contact or clear lines of communication. A specific complaint about a large premium increase reminds buyers that costs can shift as plans renew, so ongoing diligence is essential. These factors suggest that reliance on an informed advocate should be paired with stringent documentation practices.

To maximize a favorable outcome, families should approach the engagement with a disciplined, checklist-driven mindset. Insist on written summaries of every recommendation, including what is covered, limitations, and premium details; request a named, direct point of contact and confirm contact details in writing; obtain copies of all policy documents before enrollment and verify license and appointment status with the relevant insurer(s); keep dated notes of conversations and decisions, and confirm any changes in plans in writing. Communicate expectations up front about response times and follow-up, and be wary of any requests to bypass written materials or to sign over the phone without a formal policy packet.

Bottom line: Eldercare Insurance Services in Long Beach presents a strong, practical option for families seeking knowledgeable assistance and transparent processes in Medicare-related planning. The overwhelmingly positive experiences - courtesy, expertise, timely guidance, and ongoing support - make this brokerage a sensible choice for most seniors weighing supplement options. The primary caveats are manageable with due diligence: guard against unclear communications, insist on written documentation, and stay vigilant about potential third-party outreach. When these safeguards are in place, the benefit of having an experienced, proactive adviser far outweighs the drawbacks, making Eldercare a credible, trustworthy ally in navigating aging benefits.

Transportation

• Long Beach Airport (LGB) (0.8 miles)
• Komar Aviation Group (1 miles)
• Metro - Willow Street Station (2.5 miles)
• Port Of Long Beach (5.4 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.5 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (3.4 miles)
• Bopomofo Cafe (4.9 miles)
• Starbucks (5 miles)
• Starbucks (6.6 miles)
• Starbucks (8.8 miles)
• Starbucks (9.3 miles)

Restaurants

• In-N-Out Burger (2.2 miles)
• Falcon (3.1 miles)
• McDonald's (3.3 miles)
• In-N-Out Burger (3.9 miles)
• Yard House (4.1 miles)
• Hooters (4.1 miles)
• Chick-Fil-A (4.4 miles)

Hospitals

• VA Long Beach Healthcare System (2.6 miles)
• Kaiser Permanente Hospital (7.8 miles)
• Rancho Los Amigos National Rehabilitation Center (8.4 miles)
• PIH Health Hospital (8.8 miles)
• Kindred Hospital Westminster (9.2 miles)
• Department of State Hospitals (9.3 miles)
• Martin Luther King Jr / Drew Medical Center (9.7 miles)

Parks

• Bixby Park (3.1 miles)
• Bluff Park (3.2 miles)
• Rainbow Lagoon Park (3.9 miles)
• Rossmoor Park (4 miles)
• Shoreline Aquatic Park (4.2 miles)
• Cerritos Regional County Park (5.8 miles)
• Shadow Park Hoa (6 miles)

Places of Worship

• Saint Hedwig Catholic Church (4.4 miles)
• Cottonwood Church (5.4 miles)

Theaters

• Harkins Theatres Cerritos 16 (4.8 miles)
• AMC Norwalk 2 (8.5 miles)

Physicians

• Paramount Physicians (5.4 miles)
• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (6.1 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (8.6 miles)
• Harbor Ucla Medical Center - David Durkovich Do (8.7 miles)