Marlora Post Acute Rehab Hosp

Pros

• The care at Marlora exceeded expectations, with attentive staff ensuring cleanliness and meeting patient needs promptly.
• Residents appreciate the quality of food, particularly the delicious desserts offered at mealtimes.
• The therapy department at Marlora is highly recommended, with skilled therapists providing exceptional care in a supportive environment.
• The facility maintains a clean and comfortable atmosphere, receiving positive remarks for its well-kept grounds and welcoming entrance.
• Staff members are friendly and dedicated, demonstrating a commitment to providing good services and assisting both patients and visitors.
• Patients enjoy engaging activities organized by the activity director, which contribute to a vibrant community atmosphere within the facility.
• The physical therapy team is noted for their personable approach, building relationships with patients and accommodating their individual needs effectively.
• Marlora is recognized for its beautiful interior design, creating a pleasant environment for residents and visitors alike.

Cons

• The night shift staff at Marlora was not attentive, often leaving patients waiting with their lights on for over 15 minutes.
• One patient reported feeling treated like an "animal" by the staff, expressing dissatisfaction with the care provided.
• A family member felt threatened by a case manager's demands regarding hiring a 24/7 caregiver, perceiving it as an ultimatum rather than a supportive recommendation.
• Another review mentioned that the facility was understaffed, with one staff member responsible for caring for 15 patients.
• A patient experienced discomfort in a freezing cold room and had issues with their cellphone being mishandled by the staff.
• There were reports of bedsores not being addressed properly during a patient's stay at Marlora.
• The food quality received negative feedback, with one patient commenting that it was not very good and another stating that bingo winnings did not benefit the residents directly.

Review

Marlora Post Acute Rehabilitation Hospital has garnered a diverse range of reviews from patients and their families, reflecting varied experiences in its skilled nursing section. Overall, the quality of care received at Marlora appears to be commendable, with many praising the attentiveness and professionalism of the staff. One reviewer who spent three weeks in the facility was particularly impressed by the cleanliness and timely assistance provided by caregivers, noting that most staff members were attentive to their needs. However, this positive impression was somewhat marred by concerns regarding the night shift staff's responsiveness. Instances of delays in response times for calls for assistance were reported, suggesting potential areas for improvement during nighttime hours.

The food service at Marlora also received mixed reviews. While several reviewers found the meals to be satisfactory, including praise for delicious desserts and accommodating kitchen staff who cater to individual dietary needs, one individual expressed dissatisfaction with both the quality and variety of food offered during their brief stay. They noted that it did not meet expectations, contrasting sharply with other's experiences that highlighted not only the taste but also how quickly and kindly kitchen staff responded to specific requests.

Marlora boasts a well-maintained environment described as clean and welcoming. The facility is said to be newly renovated with bright colors that create a calm atmosphere—especially valued by families visiting loved ones. Multiple reviews emphasized its cleanliness and upkeep alongside easy wheelchair accessibility as significant advantages. The design features such as a central courtyard provide outdoor access where patients can enjoy fresh air while creating a social environment among residents—a detail highlighted by those appreciating the facility’s layout.

As for activities available at Marlora, there seems to be room for expansion according to some reviewers’ observations. Activity opportunities have been noted sporadically; one family member observed limited engagement due to smoking breaks taken outside but anticipated more activities forthcoming. Conversely, others acclaimed various organized events like bingo as positive experiences that foster community among residents—though some raised concerns about financial transparency regarding activity-related funds.

However, while many shared favorable impressions regarding patient care and amenities at Marlora, there were concerning accounts surrounding interaction with case management. A particular review voiced frustration towards a case manager who seemed dismissive of family involvement in caregiving after discharge, expressing feelings of intimidation imposed through ultimatums pertaining to hiring external 24/7 care services. This perspective highlights an area where communication could be enhanced between staff and families when it comes to discharge planning and supporting patients transitioning back home.

Physical therapy emerged consistently as one of the standout services offered at Marlora; several reviews mentioned how therapists excelled in providing personalized attention that meets individual patient needs during rehabilitation processes. Engaging approaches such as introducing animals into therapy sessions displayed creativity in enhancing patient experiences within recovery programs—a testament not only to professional skills but also emotional intelligence among therapeutic teams at Marlora.

In conclusion, while many reviewers reflect favorably on their experiences at Marlora Post Acute Rehabilitation Hospital—particularly highlighting dedicated staff members' compassion towards patients—the diversity in feedback suggests areas requiring critical evaluation such as night shift responsiveness or streamlined communication from administration affecting discharge plans. Balancing high-quality medical intervention alongside emotional support structures for family members remains integral in shaping comprehensive care environments tailored toward each patient’s unique needs.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1.6 miles)
• Rite Aid (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Rite Aid (1.7 miles)
• Rite Aid (2.3 miles)

Parks

• Bluff Park (1.5 miles)
• Bixby Park (1.7 miles)
• Rainbow Lagoon Park (2.7 miles)
• Shoreline Aquatic Park (3 miles)
• Rossmoor Park (4.2 miles)
• Cerritos Regional County Park (6.9 miles)
• Shadow Park Hoa (7.1 miles)

Hospitals

• VA Long Beach Healthcare System (1.7 miles)
• Kindred Hospital Westminster (8.9 miles)
• Kaiser Permanente Hospital (9.5 miles)
• Rancho Los Amigos National Rehabilitation Center (10.1 miles)

Restaurants

• Falcon (1.8 miles)
• McDonald's (2.4 miles)
• In-N-Out Burger (2.7 miles)
• Yard House (2.8 miles)
• In-N-Out Burger (2.9 miles)
• Hooters (3 miles)
• Ballast Point Long Beach (3.2 miles)

Transportation

• Long Beach Airport (LGB) (2.5 miles)
• Komar Aviation Group (2.5 miles)
• Metro - Willow Street Station (2.9 miles)
• Port Of Long Beach (3.9 miles)

Cafes

• Starbucks (2.5 miles)
• Starbucks (3.5 miles)
• Starbucks (4.1 miles)
• Bopomofo Cafe (6.3 miles)
• Starbucks (7.9 miles)
• Starbucks (8.7 miles)
• Starbucks (8.9 miles)

Places of Worship

• Saint Hedwig Catholic Church (4.5 miles)
• Cottonwood Church (5.7 miles)

Theaters

• Harkins Theatres Cerritos 16 (6.3 miles)
• Century Huntington Beach And Xd (9.5 miles)
• AMC Norwalk 2 (10 miles)

Physicians

• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (6.3 miles)
• Paramount Physicians (7.1 miles)
• Monica B Espiritu M.D. | Kaiser Permanente (8.4 miles)
• Harbor Ucla Medical Center - David Durkovich Do (9 miles)