Pacific Palms Healthcare in Long Beach, CA
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1020 Termino Avenue, Long Beach, CA 90804
For more information about senior living options: (844) 490-3973
The staff work as a cohesive team and are highly attentive to residents' needs. The facility is clean, well-maintained, and designed to promote comfort and rehabilitation. The DON and ADON, along with the rehabilitation team, are outstanding and genuinely caring. Families feel welcomed and informed, with clear communication throughout care. The therapy team is dedicated, knowledgeable, and effective at helping residents regain strength and independence. Nursing and caregiving staff are compassionate, professional, and treat residents with dignity. The atmosphere is warm and welcoming, making residents feel at home. Management and administration are proactive, responsive, and supportive. The facility provides personalized care, attending to medical and personal needs. The staff go above and beyond to ensure residents receive what they need, reflecting a strong commitment to quality care.
A reviewer notes a resident who is constantly screaming, with staff allegedly not hearing and leaving them ignored. The facility is described as dingy, smelly, and filthy. The nurses are rude, unprofessional, and poorly educated. The food is subpar or atrocious. The beds are too small and lack rails, increasing the risk of falls. Residents have been released at night without proper clothing or medications. The facility is deemed unsafe due to insufficient staff and slow responses. There are allegations of careless handling of patients, including unauthorized entry during Covid.Pacific Palms Healthcare in Long Beach is best suited for families seeking a skilled-nursing environment with a robust rehabilitation program and a genuinely home-like, family-centered care culture. It works well for post-acute recovery, wound care, and long-term care where personal attention from a stable, engaged staff matters most. The community shines when the priority is clear, continuous communication with families, and a team that treats residents with dignity and respect. Those who want a facility that feels like a caring community rather than a sterile, impersonal institution will find Pacific Palms a compelling option.
Yet, alternatives deserve consideration for families prioritizing rock-solid staffing consistency, relentless safety oversight, and a quieter, less crowded setting. Some reviewers report concerns about staffing levels, responsiveness, and the ability to prevent lapses in care or to keep personal items secure. For families with heightened sensitivity to call-button access, timely assistance, or uniform quality across shifts, other facilities in the area may offer more predictable service. Prospective residents should weigh these potential gaps against the strong clinical strengths Pacific Palms consistently demonstrates.
The strongest selling points revolve around the people who show up every day. A cohesive team culture is repeatedly praised, led by a highly regarded Director of Nursing and a rehabilitation leadership group that stays close to patient needs. The therapy department is described as dedicated, knowledgeable, and invested in real recovery, with a large gym and programs aimed at rebuilding strength and independence. Family members frequently report transparent communication, timely responses to concerns, and a sense that staff view residents as individuals rather than a checklist. Cleanliness and an atmosphere that supports rehabilitation also stand out as tangible positives.
However, substantial caveats temper those positives. Several reviews flag staffing constraints that translate into wait times for assistance and inconsistent care experiences across shifts. Medication management and timely care can be uneven, with some families expressing serious worries about call-button access, room conditions, and the security of personal belongings. Instances of miscommunication, room-sharing strains, and even accusations of neglect in a few cases cast a long shadow over the otherwise bright narrative. The quality of food and the overall comfort of living spaces are also variable, reminding that the daily lived experience can swing with staffing and oversight.
Even with these concerns, the offset is meaningful when measured against the core mission of Pacific Palms: skilled nursing care that centers on recovery, rehabilitation, and attentive clinical oversight. For post-acute rehab, residents often leave stronger, with clearer discharge planning and practical, at-home readiness. The governance and frontline teams frequently interact with families, and social workers and case managers help navigate complex care plans, insurance, and transitions. The facility's willingness to engage with outside partners and trusted physicians - an arrangement that many families value - helps bridge gaps and deliver continuity of care where it matters most.
The determination about Pacific Palms should hinge on the care trajectory desired. For a loved one needing intensive rehab, ongoing therapy, wound care, and a caregiver-driven environment, Pacific Palms stands out as a front-runner in Long Beach. The key caveats are real, particularly around staffing consistency and day-to-day operational hiccups that can frustrate families seeking seamless coordination. Before deciding, families should demand a candid floor tour, meet the DON and therapy leadership, and specifically inquire about CNA coverage, call-button accessibility, medication processes, and safeguards for personal belongings. If those elements can be clearly addressed, Pacific Palms offers a trustworthy, capable option. If not, exploring alternatives with steadier staffing and fewer reports of friction may be warranted.
133 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (3 miles away) John Wayne Orange Co (17 miles away) Los Angeles International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pacific Palms Healthcare in Long Beach, CA is an exceptional assisted living community offering a wide range of amenities and care services to cater to the comfort and wellbeing of its residents. The community boasts an array of amenities such as a beauty salon, cable or satellite TV, a computer center, a fitness room, fully furnished accommodations, a gaming room, and a small library. Residents can also enjoy delicious meals in the dining room with restaurant-style dining options.
Pacific Palms Healthcare provides comprehensive care services that include 24-hour call systems for immediate assistance, around-the-clock supervision to ensure the safety of all residents, and assistance with daily activities such as bathing, dressing, and transfers. The highly trained staff also manages medication administration and offers support for special dietary restrictions like diabetes diets.
Residents at Pacific Palms Healthcare can engage in various activities designed to promote physical fitness and mental wellness. They can participate in fitness programs and join scheduled daily activities organized by the community. Additionally, concierge services are available to assist residents with planning day trips and organizing resident-run activities.
The convenient location of Pacific Palms Healthcare adds to its appeal, with many cafes, parks, pharmacies, restaurants and transportation options nearby. This allows residents easy access to essential services while enabling them to explore their surroundings. Furthermore, there is also a place of worship and hospital conveniently located close by.
Overall, Pacific Palms Healthcare provides a vibrant community where residents can live comfortably while receiving personalized care and enjoying numerous amenities and engaging activities.
Pacific Palms Healthcare is located at 1020 Termino Avenue, Long Beach, CA 90804 in Los Angeles County, California
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Exercise Equipment
