Pacific Palms Healthcare
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1020 Termino Avenue, Long Beach, CA 90804
For more information about senior living options: (844) 490-3973
The staff at Pacific Palms is very attentive and caring, ensuring that residents are well taken care of. There is excellent communication from the social workers, who keep families informed about their loved ones' well-being. Residents enjoy a variety of activities that help keep them engaged and entertained. The facility is well-maintained and clean, creating a pleasant environment for residents. The dietary needs of each resident are met with personalized meal options that vary regularly. Staff members display exceptional support and encouragement, especially in difficult situations, showing great patience with residents facing challenges like dementia. Families appreciate the kindness and helpfulness of the administration in addressing concerns related to care and safety. The nursing staff is described as friendly and caring, contributing to positive experiences for both residents and their families.
The facility is described as dingy, smelly, and filthy upon arrival, with unclean rooms and inadequate hygiene standards. There is a lack of sufficient staff to attend to patients' needs promptly, leading to delayed assistance for seniors. Some residents are reportedly left without proper attention during meal times, with trays dropped off rather than being served. A specific case highlighted that a resident was placed in soiled diapers due to staff negligence and laziness. Concerns were raised about the staff's apparent indifference and lack of care for the residents, with some seeming more focused on receiving paychecks than providing quality care. Complaints include missing personal belongings, indicating a lack of respect for residents' property. The overall atmosphere of the facility is perceived as dark and dreary, contributing to a negative experience for both residents and visitors. There are reports of inadequate communication from medical staff regarding residents' health issues, leading to delays in necessary medical attention and treatment. A former resident mentioned dissatisfaction with the food quality, describing it as bland and lacking variety. The facility has been deemed unsafe by some reviewers due to poorly equipped beds that can result in falls among patients.Pacific Palms Healthcare has garnered a mixed bag of reviews from families of residents, highlighting both positive experiences and stark criticisms. Many families express their gratitude for the compassionate care that their loved ones receive in this facility. The staff's attentiveness and dedication to the well-being of residents are frequently praised; they go above and beyond to ensure that the residents' needs are met. Family members appreciate the wide array of activities available to engage residents and promote a vibrant community atmosphere, while also noting the excellent physical therapy and exercise programs offered at Pacific Palms. Moreover, reviewers have positively mentioned that the facility is well-maintained, clean, and provides quality meals tailored to individual dietary needs.
Effective communication with social workers has been a notable highlight for many families. Regular updates keep relatives informed about their loved ones' conditions and any necessary interventions. A family member shared their positive experience during the COVID-19 pandemic when in-person visits were restricted; they felt reassured by consistent communication from staff about their loved one's health status. This level of engagement seems to create an environment where families feel connected despite physical barriers, which is especially important in sensitive situations involving long-term care or rehabilitation.
However, not all feedback is as glowing. Several reviews depict alarming scenarios concerning neglectful care at Pacific Palms Healthcare. Some family members describe distressing experiences involving inadequate staffing levels leading to delayed responses to patients’ needs. Reports indicate that some residents were left unattended for long periods or received minimal assistance during meal times—merely having food dropped off without further support or interaction from caregivers. Such discrepancies serve as a stark contrast to other accounts praising staff professionalism and attentiveness.
Concerns have also been raised regarding cleanliness and room conditions upon arrival at the facility. One reviewer recounted a disturbing experience where their loved one was placed in an unkempt room with dirty linens and personal items left behind by previous residents, questioning whether proper sanitation protocols were being followed consistently across the board. These types of negative impressions can significantly impact families' overall confidence in the quality of care being provided.
The emotional toll on family members dealing with dementia or cognitive impairments affects how they perceive care quality as well. Instances have been reported where staff appeared overwhelmed or lacked adequate training in handling challenging behaviors associated with dementia, leaving both residents and family members feeling frustrated and unsupported during critical moments.
Despite these contrasting reviews, there are instances where individuals shared downright positive experiences during stays at Pacific Palms Healthcare—praising aspects like thorough cleaning routines, competent nursing staff, and an overall caring environment created by healthcare professionals who genuinely want what’s best for their patients. Yet some reviewers still noted minor grievances like bland meal options but felt comforted knowing efforts were made towards thorough cleaning schedules.
In conclusion, Pacific Palms Healthcare presents itself as a facility with diverse experiences reflecting various elements of long-term care dynamics—from heartfelt testimonials praising compassion shown by dedicated staff members to serious concerns about safety standards, cleanliness issues, staffing shortages affecting patient-care ratios resulting directly impacting daily operations within its walls—the overarching message remains that potential clients should thoroughly assess recent reports before making decisions regarding short-term rehabilitation or long-term residency for themselves or loved ones alike in order determine best suited arrangements according specific needs unique circumstances involved therein.
133 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Long Beach (Daugherty) (3 miles away) John Wayne Orange Co (17 miles away) Los Angeles International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pacific Palms Healthcare in Long Beach, CA is an exceptional assisted living community offering a wide range of amenities and care services to cater to the comfort and wellbeing of its residents. The community boasts an array of amenities such as a beauty salon, cable or satellite TV, a computer center, a fitness room, fully furnished accommodations, a gaming room, and a small library. Residents can also enjoy delicious meals in the dining room with restaurant-style dining options.
Pacific Palms Healthcare provides comprehensive care services that include 24-hour call systems for immediate assistance, around-the-clock supervision to ensure the safety of all residents, and assistance with daily activities such as bathing, dressing, and transfers. The highly trained staff also manages medication administration and offers support for special dietary restrictions like diabetes diets.
Residents at Pacific Palms Healthcare can engage in various activities designed to promote physical fitness and mental wellness. They can participate in fitness programs and join scheduled daily activities organized by the community. Additionally, concierge services are available to assist residents with planning day trips and organizing resident-run activities.
The convenient location of Pacific Palms Healthcare adds to its appeal, with many cafes, parks, pharmacies, restaurants and transportation options nearby. This allows residents easy access to essential services while enabling them to explore their surroundings. Furthermore, there is also a place of worship and hospital conveniently located close by.
Overall, Pacific Palms Healthcare provides a vibrant community where residents can live comfortably while receiving personalized care and enjoying numerous amenities and engaging activities.
Pacific Palms Healthcare is located at 1020 Termino Avenue, Long Beach, CA 90804 in Los Angeles County, California
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