Bright Watch Caregivers

Pros

• The caregivers from Bright Watch are attentive, professional, and thorough.
• They always show up with a smile and complete their tasks to the best of their abilities.
• The staff at Bright Watch is kind, helpful, and answers all questions.
• The caregivers and office staff at Bright Watch have been a blessing to the whole family.
• The administrative staff at Bright Watch is very nice and works with clients to find suitable caregivers.
• The caregiver sent by Bright Watch was friendly, professional, and genuinely cared about the client's well-being.
• The building at Bright Watch Caregivers is well maintained and the staff is awesome.
• The caregivers from Bright Watch are knowledgeable, kind, and easy to work with.

Cons

• The reviewer had a negative experience with Bright Watch, finding them unprofessional and more concerned with protecting themselves than the patient.
• The caregiver from Bright Watch breached HIPAA rules by giving out medical information.
• The caregiver ignored doctor's orders and fed a dementia patient foods that were detrimental to their health.
• The caregiver opened a legal document without permission, blaming the dementia patient when caught.
• When the reviewer complained and requested a replacement caregiver, the owner of Bright Watch tried to blame it on the dementia patient instead of taking responsibility.
• The reviewer ultimately fired Bright Watch due to their unsatisfactory care.

Review

Bright Watch Caregivers has received high praise from multiple customers for their exceptional care and professionalism. One individual expresses their gratitude for the kindness and attentiveness shown towards their father. The two caregivers provided by Bright Watch are commended for their thoroughness and ability to handle challenging situations with a smile. This customer appreciates how well their father is being taken care of and credits Bright Watch for enabling him to live life to the fullest.

Another reviewer shares their positive experience with Bright Watch, highlighting that this is their second time utilizing the services of the agency. They initially hired Bright Watch in 2014 to care for their parents until both passed away in November 2019. When they noticed that their mother-in-law's Alzheimer's had progressed, they immediately thought of Bright Watch due to their previous excellent experience. The reviewer praises the knowledgeable and helpful staff who provided them with all the necessary information before signing up again. They express satisfaction with the caregivers and staff members at Bright Watch, emphasizing how they have been a blessing to their entire family.

However, not all reviews are glowing. One customer recounts an unfortunate incident where a caregiver breached HIPAA rules by sharing medical information without authorization, creating problems as a result. Additionally, despite repeated requests, another caregiver failed to adhere to a low-sodium diet plan for a dementia patient, ultimately leading to hospitalization due to excess fluid retention. Furthermore, this caregiver also intruded on personal legal documents and attempted to shift blame onto the dementia patient when confronted about it. Consequently, this dissatisfied customer decided to terminate all services with Bright Watch due to these unprofessional practices.

On a more positive note, another reviewer acknowledges the responsiveness of Bright Watch's administrative staff who successfully matched them with a suitable caregiver according to their schedule and specific needs. The assigned caregiver is described as friendly, professional, and genuinely caring.

Lastly, one pleased customer emphasizes the great quality of care offered at Bright Watch Caregivers. They commend the well-maintained facilities and highlight the exceptional staff members who are rare to find in similar establishments.

Overall, Bright Watch Caregivers has received predominantly positive feedback for their attentive caregivers, helpful administrative staff, and good quality of care. While some negative experiences have been reported, it is clear that the agency strives to provide excellent service and assistance to their clients.

This area of Huntington Beach, California, offers convenient access to several pharmacies, including Walgreens and CVS Pharmacy, as well as hospitals such as Kindred Hospital Westminster and Hoag Hospital Newport Beach for any medical needs. The proximity to parks like Huntington Central Park and Huntington State Beach provides opportunities for outdoor recreation and leisure activities. There are also a variety of dining options nearby, including Brodard Restaurant and In-N-Out Burger. For cultural entertainment, the Century Huntington Beach And XD theater is just a short distance away. Additionally, transportation options such as John Wayne Airport and Disneyland Monorail are easily accessible for travel purposes. Places of worship like Cottonwood Church and Saint Hedwig Catholic Church cater to spiritual needs within the community. Overall, this neighborhood offers a mix of amenities that may appeal to seniors looking for a vibrant and convenient living environment.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.4 miles)
• Rite Aid (2.2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.4 miles)

Parks

• Huntington Central Park (0.9 miles)
• Mile Square Regional Park (3.1 miles)
• Huntington Central Park (3.8 miles)
• Seeley Park (4.5 miles)
• Huntington State Beach (4.7 miles)
• Faylane Park (6.3 miles)
• Rossmoor Park (8.2 miles)

Theaters

• Century Huntington Beach And Xd (1.9 miles)
• AMC Movie Theater (7.7 miles)

Cafes

• Starbucks (2.5 miles)
• Starbucks (4.3 miles)
• Northside Cafe (4.6 miles)
• MoonGoat Coffee Roasters (5.2 miles)
• Starbucks (5.8 miles)
• Nespresso Boutique at Bloomingdale's (5.9 miles)
• Starbucks (6.5 miles)

Restaurants

• Brodard Restaurant (2.5 miles)
• In-N-Out Burger (4.1 miles)
• In-N-Out Burger (4.2 miles)
• Raising Cane's Chicken Fingers (4.2 miles)
• In-N-Out Burger (4.8 miles)
• Lee's Sandwiches (5.1 miles)
• Din Tai Fung (5.9 miles)

Hospitals

• Kindred Hospital Westminster (4 miles)
• Hoag Hospital Newport Beach (6.5 miles)

Physicians

• Newport Heart North (6.5 miles)
• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (7.3 miles)
• The 200 Building (7.9 miles)

Transportation

• John Wayne Airport (SNA) (7.5 miles)
• Terminal A (7.5 miles)
• Disneyland Monorail - Downtown Disney District Station (8 miles)
• Hertz Rent A Car (8.2 miles)
• DLRR New Orleans Station (8.2 miles)

Places of Worship

• Cottonwood Church (7.7 miles)
• Saint Hedwig Catholic Church (7.8 miles)