Sea Cliff Healthcare Center

Pros

• The staff at Sea Cliff Healthcare are described as very sweet, knowledgeable, and hardworking, providing care with love and compassion.
• Family members appreciate the prompt assistance from CNAs when help is needed.
• The facility maintains a clean environment, with daily cleaning routines and regular sheet changes for residents.
• There is a good relationship between families and the nursing staff, fostering confidence in the care provided.
• The facility offers flexibility in meal options when patients do not like the standard food, accommodating preferences promptly.
• Some staff members, like Martha and Judy, have been recognized for their exceptional friendliness and dedication to patient care.

Cons

• The facility is filthy, with dirty floors and peeling paint.
• Staff are under-staffed and overwhelmed, leading to poor care.
• Patients often wait for extended periods for assistance, such as using the toilet.
• There is a lack of organization and unprofessional behavior from staff members.
• The food served is terrible, and dietary requests are not adequately addressed.
• Many patients are left unattended for long periods, resulting in neglectful situations.
• Personal belongings frequently go missing without any follow-up or resolution from staff.
• The environment lacks basic safety measures, making it unsafe for residents and visitors alike.
• Communication with staff is poor; phone calls and messages often go unreturned.
• Caregivers have demonstrated disrespectful behavior towards patients, particularly those with mental health issues.

Review

Sea Cliff Healthcare Center has garnered a mixed bag of reviews from families and patients, revealing stark contrasts in experiences. While some highlight positive aspects of care provided, including helpful staff and a clean environment, others voice severe dissatisfaction about the quality of service and overall conditions. This summary aims to encapsulate both perspectives to provide a comprehensive view of this facility.

For some families, Sea Cliff Healthcare offers essential support for their loved ones in need of assistance with daily activities. Reviewers appreciated the presence of Certified Nursing Assistants (CNAs) and nurses who diligently help with hygiene needs, medication management, wound care, and pain control. Families noted that they could rely on staff to feed their loved ones during meals when family members couldn't be there. The relationship between families and staff was often described as warm and supportive; many praised how approachable the caregivers were and remarked on the respect they had for their patients. In an environment where cleanliness is paramount, reviewers noted that rooms were cleaned daily, sheets were changed regularly, and efforts were made to maintain sanitation despite issues with aging infrastructure.

On the flip side, grievous accounts emerged from other reviewers that starkly contrasted these more favorable narratives. Reports indicated significant problems regarding cleanliness levels in certain parts of the facility with filthy floors and clutter left unattended, leading to claims that the place felt neglected rather than well-cared-for. Some described a chaotic atmosphere where patients seemed forgotten or left unattended for prolonged durations—mentioning instances where they witnessed individuals screaming or sitting alone without assistance in hallways. The lack of adequate physical therapy services was particularly concerning for those needing rehabilitation after hospital stays; one reviewer conveyed that their loved one had been unable to walk since being admitted due to insufficient therapy provision.

Though some recognized the friendliness of CNAs like Martha and Judy amidst overwhelming workloads, many felt that staffing levels were dangerously low compared to patient needs. Delays were reported when patients called for help using nurse call buttons; specific accounts mentioned waiting over thirty minutes before receiving assistance for basic necessities like toilet use. Such negligence leads to serious concerns about patient safety and dignity—highlighting systemic issues within Sea Cliff concerning staffing adequacy.

Moreover, complaints extended into administrative realms as families expressed frustration over poor communication processes within the facility. One reviewer recounted multiple failed attempts to reach out regarding necessary information or assistance while facing unreturned calls from staff members—a situation compounded by limited resources such as missing clothing items belonging to residents that went unaccounted for weeks at a time. This lack of responsiveness added layers of stress on family members attempting to advocate effectively for their loved ones’ well-being during challenging times.

Food quality became another significant point of contention among residents at Sea Cliff Healthcare Center—both patients and family members voiced dissatisfaction over meal options served at mealtimes. Though special requests were sometimes accommodated upon request ('What do you want us to bring her?'), many felt disheartened by what they characterized as inadequate nutritional offerings available daily—often stale leftovers served hastily without consideration for dietary needs or preferences.

In conclusion, Sea Cliff Healthcare Center presents a complex picture marred by both commendable caregiving efforts in certain instances alongside distressing accounts highlighting potential neglectful practices within its operation framework. Families must weigh these contrasting reviews carefully while searching for suitable long-term care options because ensuring safe environments where vulnerable populations can thrive is imperative—the stakes are far too high not only on emotional but also health-related fronts when entrusting facilities with our loved ones' care requirements.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.4 miles)

Parks

• Huntington Central Park (1.2 miles)
• Huntington Central Park (2.8 miles)
• Seeley Park (3.5 miles)
• Huntington State Beach (3.6 miles)
• Mile Square Regional Park (3.8 miles)
• Faylane Park (7.5 miles)
• Bonita Canyon Park (9 miles)

Theaters

• Century Huntington Beach And Xd (3 miles)
• AMC Movie Theater (8.6 miles)

Restaurants

• Brodard Restaurant (3.5 miles)
• In-N-Out Burger (4.1 miles)
• Raising Cane's Chicken Fingers (4.2 miles)
• In-N-Out Burger (5.1 miles)
• Dick Church's Restaurant (5.8 miles)
• In-N-Out Burger (5.9 miles)
• Din Tai Fung (6 miles)

Cafes

• Starbucks (3.6 miles)
• Northside Cafe (3.6 miles)
• MoonGoat Coffee Roasters (4.5 miles)
• Starbucks (5.5 miles)
• Nespresso Boutique at Bloomingdale's (6 miles)
• Honor Coffee Roasters (6.1 miles)
• Blue Bottle Coffee (6.2 miles)

Hospitals

• Kindred Hospital Westminster (5.1 miles)
• Hoag Hospital Newport Beach (5.7 miles)

Physicians

• Newport Heart North (5.7 miles)
• Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (8.3 miles)
• Newport Orthopedic Institute (8.7 miles)
• The 200 Building (8.9 miles)

Transportation

• John Wayne Airport (SNA) (7.5 miles)
• Terminal A (7.5 miles)

Places of Worship

• Saint Hedwig Catholic Church (8.7 miles)
• Cottonwood Church (8.7 miles)