2335 Park Avenue, Hemet, CA 92544
For more information about senior living options: (844) 490-3973
The facility provides wonderful care and keeps residents clean and well groomed. Daily activities are planned to keep residents engaged and active. The staff are friendly, professional, and genuinely caring. The meals are delicious and well prepared. The environment feels safe, quiet, and welcoming. Families feel their loved ones are treated with love, dignity, and respect. Administration communicates well and is supportive of families. The facility offers good value and quality of care within budget.
Lack of proper supervision in outdoor areas, with management responsiveness described as inadequate. Staff neglect and abuse of residents is alleged. A reviewer reports a resident had a needle mark on the foot that led to a blood clot, with no family explanation provided. A reviewer states a resident was unbathed and did not receive prescribed oxygen equipment. Room conditions included no running water, missing clothes, and frequent fresh cuts and bruises from being pushed. Several reviewers warned others to avoid the facility, calling it unsafe and not a good place.Citrus Gardens Memory Care is described by many families as a place that genuinely cares for its residents, with stories spanning the emotional spectrum from high praise to serious safety concerns. A number of reviewers say that placing a loved one there has been the best decision in years, highlighting a clean, well-groomed environment and meals that residents find delicious. They note that every day features planned activities to keep residents engaged, and they repeatedly mention the facility's secure location and the friendly, accommodating demeanor of the staff. For these families, Citrus Gardens represents a supportive living option where their loved ones can stay clean, well cared for, and socially connected.
The most frequent positives center on the level of attention to detail and the personal, compassionate care residents receive. Families describe staff who are patient, professional, and genuinely invested in residents' well-being. They point to attentive daily routines, frequent communication, and a sense that caregivers go above and beyond to respect residents' preferences and routines. Several reviewers emphasize that their loved ones thrive under this environment, with one family noting a daily check on their mother and another praising staff for treating residents "like family with love and dignity." The facility is also praised for its affordability relative to other options, with one supporter noting it costs about a third of what other facilities charge, which allowed a family to bring their loved one home at lunch or otherwise stay connected with the staff.
Within the positive anecdotes, several individual staff members are highlighted as especially outstanding. Families call out Alyssa as a standout, and other caregivers are praised by name for making transitions smoother or going out of their way to accommodate family schedules. Nurse Taylor, Shannon, Ashlee, Monica, and a chaplain are mentioned as part of a team that goes beyond routine care. The inclusion of hospice support, such as Inland Valley Hospice, is noted as a meaningful, collaborative effort that enhances the overall experience for residents and their families. One family even singles out the staff's consistent, respectful communication and the supportive role of administration through the transition process, expressing gratitude for the care their mother received and the reassurance provided during a difficult time.
However, the picture is not uniformly positive. Several reviewers report alarming events and concerns about safety, supervision, and care quality. One account describes a frightening incident where a resident's condition deteriorated after an ambulance was not promptly summoned, followed by troubling signs - a needle mark on the foot leading to a blood clot, with little or no family notification about what happened. Other narratives describe residents not being bathed, socks not changed, and clothing disappearing, culminating in accusations of neglect and a suggestion that legal action could be pursued. Such reviews convey a deep fear for residents' safety and a perception that critical medical issues or basic hygiene needs were not adequately addressed.
In addition to these individual incidents, there are broader criticisms about management and oversight. Reviewers allege a lack of proper supervision in outdoor areas, inappropriate behavior, and a disconnect between frontline staff and leadership that affects the overall quality of care. They argue that the facility should enforce stronger supervision, clearer accountability, and a more responsive administrative team to ensure a nurturing and secure atmosphere for memory care residents. These concerns underscore the importance of transparent communication and consistent policies in a setting designed to protect a particularly vulnerable population.
Several families provide more mixed-to-positive notes that reflect longer-term relationships and broader experiences. One reviewer with a loved one who has been at Citrus Gardens for about four years describes a consistently wonderful experience, praising the staff and administration and specifically naming Alyssa as exceptional. Others recount moving a relative to the facility after determining it was the best option available, highlighting the first impression of professionalism, the specialized training of the staff, and the supportive process that made the transition smoother. There are also comments of ongoing gratitude from families who feel their loved ones are well cared for, happy, and safely housed, with strong appreciation for the care teams who maintain open channels of communication and respect residents' routines and preferences.
Ultimately, the collection of reviews paints a complex portrait of Citrus Gardens Memory Care. Many families celebrate the facility as a place where residents are clean, well cared for, engaged through daily activities, and supported by a compassionate, professional staff. They commend the affordability and the ability to build relationships with caregivers who treat residents with dignity and kindness. Yet a substantial number of reviews raise serious concerns about safety, supervision, and responsiveness from management, including instances of potential neglect and inadequate handling of medical or hygiene needs. The overall message is one of a facility that, for many families, offers meaningful and loving care, while also facing significant challenges that prospective families should carefully evaluate - especially by visiting in person, speaking with staff and administrators, and asking pointed questions about outdoor supervision, bathing and dress routines, incident reporting, and emergency response protocols.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Eldercare Of Park Avenue in Hemet, CA is a welcoming and comfortable assisted living community that provides exceptional care for seniors. We offer both board and care home options as well as respite care for those in need of temporary assistance.
At our facility, residents enjoy a range of amenities designed to enhance their quality of life. Our dining room provides delicious, nutritious meals tailored to meet special dietary restrictions. Each living space is fully furnished, ensuring comfort and convenience. Our beautiful garden and outdoor spaces allow residents to relax and enjoy the fresh air. Housekeeping services are provided to maintain a clean and tidy environment, allowing residents to focus on enjoying their retirement.
We understand the importance of staying connected in today's digital age, which is why we offer Wi-Fi/high-speed internet access throughout our community. Telephone services are also available for residents to easily keep in touch with loved ones.
Our professional and compassionate staff is dedicated to providing personalized care services to meet each resident's unique needs. We assist with activities of daily living such as bathing, dressing, and transfers. Our team coordinates with health care providers to ensure seamless healthcare management for our residents. For those with diabetes, we offer specialized diet plans. Medication management is also provided to ensure medication adherence.
Transportation arrangements can be made for medical appointments, allowing residents the convenience of hassle-free transportation. In addition, numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals are conveniently located near our community.
To keep residents engaged and active, we offer scheduled daily activities that cater to various interests and preferences.
Eldercare Of Park Avenue takes pride in providing a supportive and nurturing environment where seniors can thrive in their golden years. Contact us today to learn more about how we can provide exceptional care for your loved one
Eldercare Of Park Avenue is located at 2335 Park Avenue, Hemet, CA 92544 in Riverside County, California
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Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
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