Eldercare Of Park Avenue in Hemet, CA

Information last verified:

2335 Park Avenue, Hemet, CA 92544

For more information about senior living options: (844) 490-3973

3.5 from 28 reviews
5 stars
16
4 stars
1
3 stars
0
2 stars
2
1 stars
9

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Overall Review of Eldercare Of Park Avenue

Pros

  • pro At Citrus Gardens, residents receive wonderful care and are kept clean and well groomed.
  • pro The staff at Citrus Gardens is super friendly, and the facility is secure.
  • pro It’s described as the best home for a loved one, with attentive, detail‑oriented staff who truly care.
  • pro Residents at Citrus Gardens are treated like family with love and dignity.
  • pro The facility is clean, well‑maintained, and has a large grassy outdoor area.
  • pro Daily activities at Citrus Gardens keep residents engaged and active.
  • pro The meals at Citrus Gardens are delicious, and administration maintains excellent communication with families.

Cons

  • pro They accuse staff of neglecting and abusing residents.
  • pro They claim there is mistreatment of elderly residents and describe Rosario and Cherrl as incompetent.
  • pro They warn others to avoid placing loved ones at Citrus Gardens.
  • pro They allege a needle mark on the mother’s foot led to a blood clot, with no explanation given to the family.
  • pro They say a resident was left unbathed and socks were not changed.
  • pro They report a disconnect between frontline staff and management, affecting the quality of care.
  • pro They describe a lack of proper supervision in outdoor areas, leading to unsafe or uncomfortable situations.
  • pro They claim management has responded inadequately to incidents and lacks oversight and professionalism.
  • pro They allege the facility prioritizes money over resident care, including firing staff and leadership changes.
  • pro They claim the owners failed to pay a service provider.

Review

This Hemet memory-care community is best suited for families that prize a structured, activity-rich environment where trained staff take a visibly compassionate approach to dementia care. When residents are well groomed, fed, and engaged through a full calendar of daily programs, families see real value in a setting that prioritizes consistency, cleanliness, and security. The strongest cases come from families of residents with late-stage dementia or aphasia who respond to careful supervision, routine, and personalized attention. For such needs, the venue can feel like a lifeline: a place where daily life is predictable, meals are reliable, and staff aren’t shy about offering steady, friendly contact.

However, the picture is far from uniform. Several accounts describe serious safety and governance gaps that cannot be ignored. Reports of outdoor supervision lapses, inadequate responses to medical concerns, and allegations of neglect or mistreatment cast a long shadow over the positive stories. Families recount frightening incidents, one resident with a blood clot whose care was not adequately explained, another with bathing lapses, and others who observed distressing conditions that demanded escalation. There are also persistent warnings about management disconnects, abrupt changes in leadership, and inconsistent follow-through on family concerns. Taken together, these themes signal that care quality can swing with leadership and staffing stability.

The core pros, warm, approachable frontline staff; a clean, welcoming environment; and engaging activity programming, do more than provide comfort: they create meaningful moments for residents who otherwise struggle with memory loss. When administrators are attentive and families receive regular updates, the facility can deliver on its promise of dignity, respect, and daily purpose. A well-maintained courtyard, a robust activity schedule, and genuine kindness from caregivers can offset some stressors, especially for families who value reassurance through consistent contact and transparency. Yet these benefits depend on stable leadership and dependable supervision; without them, even the best intentions can fail to prevent harm or miscommunication.

Families evaluating this option should pursue concrete, question-driven due diligence. Ask for a current, resident-specific care plan and how it updates with changes in condition. Request exact staff-to-resident ratios during day and night shifts, and ask to see incident logs and the facility’s response history. Tour the outdoor areas and common spaces to observe supervision and safety measures firsthand. Speak with the administrator and front-line supervisors about how family concerns are tracked and resolved. Check state licensing records and any accepted deficiencies, and talk to current residents or families about consistency of care, bath routines, and responsiveness to emergencies. Finally, verify the contract terms, especially around pricing, included services, and any anticipated rate adjustments.

Budget considerations are a practical lens for decision-making here. Some reviewers highlighted relative affordability compared with other providers, noting the facility could offer substantial value at a lower price point. Yet, price pressure has also been cited, with concerns about sudden increases or unclear billing practices tied to care expectations. For families, the take-away is clear: costs must align with documented services and a transparent care plan. In memory care, where needs can escalate quickly, such alignment is not optional but essential. When price signaling is uncertain or coupled with management turnover, the risk profile rises and the decision becomes more complex.

Ultimately, this community can be a strong fit for residents who benefit from an active, compassionate staff and a secure, well-kept setting, provided governance is stable and communication remains transparent. The most important question for families is whether current leadership can sustain high-quality supervision, clear clinical communication, and consistent follow-through on concerns. If those conditions hold, the positives, engaged programming, reliable meals, and a caring culture, tend to outweigh the drawbacks. If they do not, alternatives with steadier management, clearer pricing, and demonstrable incident resolution become compelling. In any case, a disciplined site visit, candid conversations with leadership, and verification of care plans will determine whether this community truly aligns with a loved one’s needs and a family’s expectations.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Eldercare Of Park Avenue in Hemet, CA is a welcoming and comfortable assisted living community that provides exceptional care for seniors. We offer both board and care home options as well as respite care for those in need of temporary assistance.

At our facility, residents enjoy a range of amenities designed to enhance their quality of life. Our dining room provides delicious, nutritious meals tailored to meet special dietary restrictions. Each living space is fully furnished, ensuring comfort and convenience. Our beautiful garden and outdoor spaces allow residents to relax and enjoy the fresh air. Housekeeping services are provided to maintain a clean and tidy environment, allowing residents to focus on enjoying their retirement.

We understand the importance of staying connected in today's digital age, which is why we offer Wi-Fi/high-speed internet access throughout our community. Telephone services are also available for residents to easily keep in touch with loved ones.

Our professional and compassionate staff is dedicated to providing personalized care services to meet each resident's unique needs. We assist with activities of daily living such as bathing, dressing, and transfers. Our team coordinates with health care providers to ensure seamless healthcare management for our residents. For those with diabetes, we offer specialized diet plans. Medication management is also provided to ensure medication adherence.

Transportation arrangements can be made for medical appointments, allowing residents the convenience of hassle-free transportation. In addition, numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals are conveniently located near our community.

To keep residents engaged and active, we offer scheduled daily activities that cater to various interests and preferences.

Eldercare Of Park Avenue takes pride in providing a supportive and nurturing environment where seniors can thrive in their golden years. Contact us today to learn more about how we can provide exceptional care for your loved one

Nearby Places of Interest

Physicians

  • California Eye Professionals (0.5 miles)
  • Apex Healthcare Medical Center (0.5 miles)
  • Peoples Community Clinic (0.6 miles)
  • Raja Manikanda MD (0.6 miles)
  • California Vein Center (0.6 miles)
  • Ajeet Dr - Ajeet R Singhvi Singhvi MD (0.7 miles)
  • Valley Endoscopy Center (0.7 miles)

Hospitals

  • Hemet Healthcare Surgicenter (0.7 miles)
  • Loma Linda University Medical Center-Beaumont Asc (11.3 miles)

Pharmacies

  • Murphy's Rexall Drug (0.8 miles)
  • Medicine World Pharmacy (0.9 miles)
  • Inland Pharmacy (0.9 miles)
  • Walgreens (1.1 miles)
  • Rite Aid (1.2 miles)
  • Rite Aid (1.3 miles)
  • Sail Drug. A Good Neighbor Pharmacy (1.3 miles)

Restaurants

  • Little Caesars Pizza (0.8 miles)
  • Emilio's Restaurant (0.8 miles)
  • Farmer Boys (1.8 miles)
  • J & M Family Restaurant (2.4 miles)
  • Jack In The Box (2.4 miles)
  • Burger King (2.7 miles)
  • Chili's Grill & Bar (2.7 miles)

Parks

  • Valley Wide Regional Park (2.1 miles)
  • Mary Henley Park (3.3 miles)
  • Mcsweeny Park (4.7 miles)

Places of Worship

  • San Jacinto Assembly Of God Church (2.3 miles)

Cafes

  • Starbucks (3.5 miles)
  • Starbucks (4 miles)
  • Starbucks (4.2 miles)
  • Sharetea (11.5 miles)
  • Starbucks (11.6 miles)

Transportation

  • Hemet-Ryan Airport (HMT) (4.7 miles)
  • Hemet Model Masters Air Park Terminal (6.7 miles)

Theaters

  • 2nd Street Cinema (11.5 miles)

Frequently Asked Questions

Where is Eldercare Of Park Avenue?

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