Catalina Garden Senior Apartments

Pros

• The community owner is very strict about lease agreements and policies, ensuring that all rules are followed.
• Residents can expect a well-maintained environment, with repairs and installations managed through proper channels.
• The management appears to be consistent in handling lease violations, which may contribute to overall community standards.
• There is a formal process for addressing complaints, as evidenced by the option to lodge a complaint with the Better Business Bureau.

Cons

• The owners refuse to communicate with the executor regarding the deposits because they are not on the lease.
• All deposits were confiscated without any proper documentation.
• The community claims that the aunt violated the lease by making unauthorized changes, which is questionable given her age and financial limitations.
• Repeated requests for justification of their actions have been ignored by the owners.
• The owner's practices appear to be exploitative and unprofessional.

Review

When considering a community for loved ones, it’s crucial to carefully evaluate the practices of the owners and management, especially when it comes to financial matters and tenant rights. A particularly troubling account has emerged regarding one such community where the experiences of a grieving family member have raised serious concerns about how the management handles deposits and leasing agreements.

The reviewer recounts their distressing experience after the passing of their elderly aunt, who had been residing in the community. As the executor of her estate, the reviewer attempted to retrieve her security deposits after her death—a common and expected procedure when a resident vacates a rental property. However, they were met with immediate resistance from the community's management team. The owners informed them that because they were not listed on the lease agreement, they would not engage in discussions or provide any information regarding their aunt's deposits or lease violations.

This response raises significant concerns about transparency and accountability within this community's management. The family was shocked to learn that all security deposits had been confiscated without any proper documentation or justification for such actions. The management claimed that their late aunt had violated the terms of her lease by making unauthorized alterations to her unit, including installing a new toilet, faucet, and screwing a hook into the ceiling—a notion that seemed implausible given her age (75 years old) and limited means.

The family argues passionately against these claims; they believe their aunt would not have taken such liberties with alterations without permission from management—something that is generally stipulated in most lease agreements. The lack of evidence to support this allegation has only intensified their disbelief and frustration. They have made repeated attempts to secure documentation from the owners concerning these alleged lease violations but reported that their inquiries have gone unanswered.

Faced with stonewalling from management, this family member felt compelled to take additional action by lodging a formal complaint with the Better Business Bureau (BBB). Such steps are often necessary when individuals feel wronged by businesses or organizations that fail to uphold ethical practices or offer legitimate resolutions for disputes involving finances or contractual obligations.

In light of this troubling situation, potential residents and families considering this community should exercise extreme caution. Stories like this highlight possible systemic issues within certain communities where tenants’ rights may be overlooked or ignored altogether. The experiences shared serve as a stark reminder to thoroughly vet care facilities before making decisions about placing loved ones in their care.

Ultimately, anyone researching living arrangements for elderly family members must consider both reviews from previous residents and detailed examination of management policies concerning tenant rights, deposit retrieval processes, and overall transparency. It's important not just for peace of mind but also for ensuring fair treatment during what is often an emotionally challenging time in life marked by significant change and loss.

This part of Hemet, California offers a convenient and accessible location for senior living. With multiple pharmacies within a short distance, access to medication and healthcare services is readily available. Additionally, there are several physicians' offices nearby, providing easy access to medical professionals. The area also offers a variety of dining options, ranging from family-friendly restaurants to well-known chains like Burger King and Applebee's. For outdoor recreation, there are several parks within a few miles, offering opportunities for leisurely walks or picnics. Transportation options include nearby airports for travel convenience. Places of worship such as the San Jacinto Assembly Of God Church cater to spiritual needs within the community. Overall, this part of Hemet provides seniors with essential amenities and services in a vibrant and welcoming environment.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Sail Drug Center (1.1 miles)
• Sail Drug. A Good Neighbor Pharmacy (1.1 miles)
• Inland Pharmacy (1.1 miles)
• Murphy's Rexall Drug (1.2 miles)
• Medicine World Pharmacy (1.3 miles)
• Walgreens (1.5 miles)

Physicians

• Madabhushi Sudha MD (0.3 miles)
• GI Excellence (1 miles)
• Loma Linda University Health (1.1 miles)
• Brown Hosea E MD (1.1 miles)
• Durga Medical Corporation (1.1 miles)
• Ipmg (1.1 miles)
• California Imaging and Diagnostics (1.1 miles)

Restaurants

• J & M Family Restaurant (0.5 miles)
• Little Caesars Pizza (1.2 miles)
• Burger King (1.8 miles)
• Chili's Grill & Bar (1.8 miles)
• McDonald's (1.9 miles)
• Applebee's (2 miles)
• Emilio's Restaurant (2.1 miles)

Hospitals

• Hemet Healthcare Surgicenter (1.3 miles)

Parks

• Mary Henley Park (1.8 miles)
• Valley Wide Regional Park (2.9 miles)
• Mcsweeny Park (3 miles)
• Brookfield Park (11.2 miles)
• Lago Vista Sports Park (11.5 miles)
• Wheatfield Park (11.8 miles)
• Spencers Crossing Sports Park (12.8 miles)

Cafes

• Starbucks (2.3 miles)
• Starbucks (3.1 miles)
• Starbucks (4.8 miles)
• Panera Bread (12.4 miles)
• Starbucks (12.6 miles)

Transportation

• Hemet-Ryan Airport (HMT) (3.2 miles)
• Hemet Model Masters Air Park Terminal (4.9 miles)

Places of Worship

• San Jacinto Assembly Of God Church (3.7 miles)