Right at Home of Hemet

Pros

• Right at Home in Hemet was there on very short notice.
• Chaplain George took a personal interest in their situation, even after their services were no longer required.
• Their services were competitively priced.
• The reviewer would recommend them to anyone in need of this kind of service.

Cons

• The reviewer felt that their questions bothered a caregiver, who spent the visit complaining about her client.
• A caregiver reportedly ignored the mother's calls and requests, ate all her food, and stole from her.
• George allegedly begged the reviewer not to call the police.
• The reviewer claims that the caregivers were fired and that George sued them illegally without serving court papers.
• The reviewer alleges that George lied to the BBB and used the BBB emblem in his advertising.
• It is claimed that George is not a BBB member (never was).

Review

Two very different perspectives emerge when people share their experiences with Right at Home in Hemet, painting a picture of a service that can be highly valued in some situations and deeply problematic in others. On one hand, a caller recounts a responsive, supportive process that came through when it was most needed, with personal attention from a chaplain named George and a sense that the provider offered good value. On the other hand, a separate experience describes ongoing caregiving failures and alarming conduct, including alleged theft and a contentious dispute with George that involved legal action and accusations of misrepresentation.

In the positive account, the reviewer emphasizes how Right at Home in Hemet stepped up for a family on very short notice when they needed 24-hour home care for a mother-in-law. The tone suggests relief and gratitude for prompt availability during a stressful time. A notable highlight is Chaplain George, who "took a personal interest in our situation, even after their services were no longer required." This personal follow-through appears to have left a lasting impression, contributing to a sense that the caregiver team cared about more than just the immediate service. The reviewer also notes that the company was "very competitively priced," reinforcing the perception that the combination of accessibility, personal involvement, and cost made the service appealing for families facing urgent care needs. Overall, this account reads as a strong recommendation for anyone seeking this kind of in-home care.

By contrast, the negative review presents a troubling sequence of events that contrasts sharply with the positive experience. This reviewer alleges that, over several weeks, the caregivers in the home ignored the mother's calls and requests, failing to respond to her needs. The account goes further to describe prohibited, disturbing behavior: the caregivers are accused of eating all their food and stealing from the family. The situation allegedly escalated to a confrontation in which George urged the family not to involve the police, followed by lawsuits against the caregivers after they were fired. The reviewer characterizes these actions as illegal and deceitful, asserting that George lied to the Better Business Bureau and that he is not a legitimate BBB member, despite using the BBB emblem in advertising. The final exhortation - "save a huge headache and GO ELSEWHERE" - lays out a clear, strongly voiced warning to others who might be considering this provider based on this account.

Taken together, these two experiences illustrate a spectrum of possible outcomes with the same home care provider. The positive review centers on accessibility, personal outreach, and perceived value: rapid response to urgent needs, ongoing personal interest from a chaplain, and affordable pricing - all contributing to a highly favorable impression and a recommendation. The negative review, however, raises serious concerns about care quality and ethical conduct, including neglect of the client, potential theft, and allegations of unlawful actions and misrepresentation. The contrast highlights how dependent such experiences are on specific caregivers, supervisors, and interactions with the organization's leadership.

For readers weighing their options, these accounts underscore the importance of thorough, independent verification before choosing home care. Possible steps include speaking with multiple families who used the service, requesting detailed references, and asking the provider for written policies on caregiver supervision, response protocols, and handling emergencies or disputes. It may also be prudent to verify any claims about professional affiliations or regulatory endorsements, such as BBB membership, through direct, documented checks rather than trusting marketing materials alone. This approach can help ensure that the level of care, accountability, and transparency align with the expectations of families at a vulnerable and demanding time.

Ultimately, the stories convey that Right at Home in Hemet can be a source of timely, supportive assistance when everything aligns - prompt availability, compassionate individual attention, and competitive pricing. Yet they also remind prospective clients that serious red flags can surface in other circumstances: neglect of a client's needs, suspicious or illegal conduct, and disputes that involve legal action and misrepresentation. The takeaway is clear: experiences with in-home care can vary dramatically, and careful due diligence is essential to safeguarding a loved one's well-being, dignity, and peace of mind.

This area of Hemet, California, offers a variety of convenient amenities for seniors looking to settle down in a peaceful neighborhood. With several restaurants including family-friendly options like J & M Family Restaurant and fast-food chains like Burger King and McDonald's nearby, dining out is easily accessible. Additionally, there are several pharmacies in close proximity for any medical needs, along with reputable physicians such as Madabhushi Sudha MD and Loma Linda University Health for healthcare services. Outdoor enthusiasts will appreciate the parks within a short drive, providing opportunities for leisurely walks or picnics. For those who enjoy coffee or tea outings, Starbucks cafes are just a few miles away. Transportation options include Hemet-Ryan Airport and Hemet Model Masters Air Park Terminal for easy travel access. Overall, this area offers a blend of conveniences and recreational opportunities that cater to the needs of seniors looking to enjoy their retirement years in a welcoming community setting.

Restaurants

• J & M Family Restaurant (0 miles)
• Little Caesars Pizza (1.6 miles)
• Burger King (1.8 miles)
• Chili's Grill & Bar (1.8 miles)
• McDonald's (1.9 miles)
• Applebee's (2 miles)
• Denny's (2.1 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Sail Drug Center (1.4 miles)
• Sail Drug. A Good Neighbor Pharmacy (1.5 miles)
• Inland Pharmacy (1.6 miles)
• Walgreens (1.6 miles)
• Murphy's Rexall Drug (1.7 miles)
• Medicine World Pharmacy (1.7 miles)

Physicians

• Madabhushi Sudha MD (0.2 miles)
• GI Excellence (1.4 miles)
• Acclaim Medical Care (1.5 miles)
• Loma Linda University Health (1.5 miles)
• Brown Hosea E MD (1.5 miles)
• Apex Ob/gyn (1.5 miles)
• Durga Medical Corporation (1.6 miles)

Parks

• Mary Henley Park (1.6 miles)
• Mcsweeny Park (2.7 miles)
• Valley Wide Regional Park (3.2 miles)
• Brookfield Park (10.8 miles)
• Lago Vista Sports Park (11.1 miles)
• Wheatfield Park (11.4 miles)
• Spencers Crossing Sports Park (12.3 miles)

Hospitals

• Hemet Healthcare Surgicenter (1.8 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (3 miles)
• Starbucks (5.2 miles)
• Panera Bread (12.1 miles)
• Starbucks (12.3 miles)

Transportation

• Hemet-Ryan Airport (HMT) (2.9 miles)
• Hemet Model Masters Air Park Terminal (4.5 miles)

Places of Worship

• San Jacinto Assembly Of God Church (4.1 miles)