5117 Raincloud Drive, El Sobrante, CA 94803
For more information about senior living options: (844) 490-3973
Valley View Care Center has fantastic employees, and the staff are caring and patient with residents. The staff are caring and the management is supportive of their staff. The staff are very friendly, and the facility is well kept. Residents are well taken care of by the staff. The facility is clean, organized, and professional. Residents are treated like family by the staff. The food is wonderful and there is a good variety. The center is a wonderful place to recover, with staff going the extra mile.
The Delano location is described as an awful and ugly place, with a strong odor of urine or feces, call lights everywhere, and staff hard to find. It is claimed there are not enough staff members to attend to residents' needs, leading to neglect and inadequate care. The facility supposedly lacks a night shift. Residents' emotional well-being is not adequately supported, with signs of fear, depression, or withdrawal. Weight loss is cited as a sign of malnutrition or dehydration, indicating neglect. A family member reports belongings missing after discharge and a relative being found unresponsive, suggesting poor care. The reviewer argues that the place should be shut down and condemned.Valley View Care Center (Delano) comes through in many memories as a place that leaves a lasting, mostly positive impression on families and residents. Several stories center on the way staff treats people with warmth and respect. One caregiver recalls how Mj and Lovely were wonderful to their mom, and even after she left the facility, her mom continued to talk about the kindness she found there. Another reviewer notes that the staff's first impression is the turning point in deciding whether to stay on for a longer term; in their case, the experience has been consistently positive, with caring teammates and supportive management that make this feel like a home where retirement could be embraced. The overarching sentiment is that, for many, the staff's character and teamwork are the defining strengths of the place.
Across multiple accounts, the daily care and clinical support are highlighted as strong points. People describe feeling treated well and, in many cases, becoming comfortable quickly with the routine and the people who provide care. There is repeated praise for the quality of the therapists, with one person explicitly calling the doctors and therapists "amazing" and another noting a very positive experience during physical therapy sessions. The facility is repeatedly characterized as friendly and responsive, with families often mentioning how their loved ones are spoken to with patience and respect, creating an atmosphere that feels inviting and reassuring for those navigating short-term recovery or rehabilitation.
Cleanliness and organization surface as recurring themes as well. Reviewers consistently acknowledge a clean environment, inviting smells, and a facility that is kept in good order. There are mentions of a calm, professional setting where activities and routines help residents settle into recovery. The environment is described as well kept and orderly, which many families find crucial during therapy and recuperation. The staff at Valley View are consistently described as courteous and attentive, and the sense is that the atmosphere supports recovery by reinforcing safety, routine, and a positive mood around patient care.
A number of reviews celebrate individual staff members and the way they go above and beyond. Specific names pop up as examples of commitment and compassion: Jasmine, Carmen, Leah, Lizet, Maria A., and an array of CNAs and nurses who are cited for their dedication. Kathleen, the Director of Nursing, and Johnny, the head administrator, are mentioned as supportive figures who contribute to an environment where residents feel cared for like family. Dennis, a nurse, and several therapy staff members are also acknowledged for their kindness and effectiveness. This theme of personal connection - staff who are remembered by name for their care - appears repeatedly and reinforces the sense that Valley View is a place where people become familiar with the faces that matter most during recovery.
Beyond general praise, many comments celebrate the facility's activity program and sense of community. Reviewers describe engaging activities - Bingo, Loteria, taco Tuesdays, nachos, and more - that help keep residents socially connected and mentally engaged. The phrase "they go that extra mile" surfaces often when residents talk about how staff members, including those in activities, help create a lively, supportive atmosphere that makes the recovery process feel less isolating. Food is frequently described in positive terms as well, with some reviewers noting that the meals are enjoyable and that staff try to accommodate preferences and dietary needs.
However, the picture is not uniformly rosy. A subset of reviews raises serious concerns about staffing levels, nighttime coverage, and the overall conditions of care. A strongly worded post from Delano describes a scene of strong odors, frequent call lights, difficulty locating staff, and a sense that residents may not be receiving adequate attention. The review raises alarms about insufficient staffing, especially on night shifts, and points to potential neglect or emotional neglect as signs of distress among residents. It underscores the importance of vigilance for loved ones and calls for attention to the emotional well-being and physical health indicators like weight loss, presenting a cautionary counterpoint to the many positive stories.
There is also a personal account that details a troubling episode involving a family member. This reviewer describes a day of visits during which a sister was found unresponsive and CPR was performed, followed by reports of missing personal belongings after a hospital transfer was arranged. Items such as a Bible, a puzzle book, and novels were reported as missing from the room. This account adds a layer of complexity to the narrative about Valley View, reminding readers that even well-intentioned facilities can experience serious incidents and gaps that affect families deeply.
Taken together, the collection of reviews paints a nuanced picture of Valley View Care Center in Delano. The facility stands out for many as a place where compassionate staff, strong clinical care, cleanliness, and an active, engaged community support residents through recovery and rehabilitation. The personal stories of recognition for particular caregivers and the praise for therapy services contribute to a sense that many patients experience meaningful, supportive care that can make a real difference in their recuperation and daily life. Yet, the darker notes - concerns about staffing, night coverage, odors, and the troubling missing-items incident - serve as important reminders that ongoing attention to quality control, safety, and family communication is essential. For families considering this facility, it would be wise to have direct conversations with staff, tour the grounds, ask about staffing patterns and night coverage, and learn how they manage personal belongings, incident reporting, and resident well-being to ensure a good fit for their loved ones.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (17 miles away) San Francisco International (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Valley View Care Home III in El Sobrante, CA is a board and care home that provides exceptional care and services to its residents. Our fully furnished facility offers a comfortable and inviting atmosphere for seniors to call home. With our range of amenities, including a dining room, garden, outdoor space, and Wi-Fi/high-speed internet access, residents can enjoy a variety of activities and stay connected with loved ones.
Our dedicated staff is committed to providing personalized assistance with daily living activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that residents receive the necessary medical attention they require. Our team is experienced in diabetes management and can accommodate special dietary restrictions.
Meals at Valley View Care Home III are prepared and served with consideration for individual dietary needs. Residents can relish delicious food while enjoying the company of others in our dining area. To keep our residents engaged and entertained, we offer scheduled daily activities that cater to their interests and preferences.
Convenience is key at Valley View Care Home III, with numerous amenities nearby. There are four cafes for socializing or enjoying a cup of coffee, eight parks where residents can bask in the beauty of nature, nine pharmacies for easy access to medications, six physicians available for medical care, six restaurants offering diverse culinary options, one transportation service for convenient commuting, four places of worship for spiritual support, and one theater for entertainment purposes.
At Valley View Care Home III in El Sobrante, CA, we strive to create a warm and nurturing environment where seniors receive personalized care while maintaining their independence. We prioritize the well-being and comfort of our residents by providing comprehensive services within a supportive community setting.
Valley View Care Home III is located at 5117 Raincloud Drive, El Sobrante, CA 94803 in Contra Costa County, California
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