Valley View Care Home II

4928 Sweetwood Drive, El Sobrante, CA 94803

For more information about senior living options: (844) 490-3973

4.5 from 46 reviews
5 stars
40
4 stars
0
3 stars
0
2 stars
1
1 stars
5

Assisted Living Board and Care Home

Overall Review of Valley View Care Home II

Pros

  • pro The staff are caring and management is supportive of their team.
  • pro Doctor Gill is highly praised for amazing care.
  • pro The staff are friendly, helpful, and professional.
  • pro The facility is clean, well-kept, and organized.
  • pro Residents are treated like family and staff are patient and kind.
  • pro The center feels like a welcoming, home-like place for recovery.
  • pro The therapy team is effective and dedicated to residents' rehabilitation.
  • pro Food is wonderful and the overall environment is positive.
  • pro Staff across departments collaborate well and residents are well cared for.
  • pro Valley View is described as a wonderful place for short-term care and rehabilitation.

Cons

  • pro They describe the Delano facility as awful and ugly, with a strong smell of urine or feces, lights lit everywhere, and staff hard to find, making it a bad nursing home.
  • pro They note there is insufficient staffing and a lack of a night shift, leading to neglect and inadequate care.
  • pro They warn that residents' emotional well-being is not adequately supported, with signs of fear, depression, or withdrawal observed.
  • pro They indicate weight loss can signal malnutrition or dehydration, suggesting neglect.
  • pro They express that they hope the place is shut down and condemned.
  • pro They recount a family member being poorly attended and the service not aiding recovery, resulting in relocation.
  • pro They report missing belongings after a visit/transfer, implying items were not properly secured.

Review

Valley View Care Center in Delano consistently emerges in these reviews as a place where care and compassion feel woven into the daily routine. For many, the facility begins to feel like a home away from home, a place where warmth from the staff translates into real comfort for residents and peace of mind for families. Several people describe it as a very wonderful place, noting how attentive and kind the team has been toward their loved ones. The sentiment is strong enough that some reviewers say they see this as their own retirement destination, thanks to the positive, supportive environment fostered by the staff and management.

A dominant thread across many comments is the sense that the staff set a positive tone from the outset. The first impression of a facility can shape a resident's willingness to stay and engage, and here the feedback is consistently favorable. Reviewers speak of a caring, cohesive team that treats residents with respect and genuine consideration. One person emphasizes that the staff's approach is a turning point in their decision to remain at the facility, turning what could be a stressful experience into a positive, hopeful one. The management's support for staff is frequently cited as a driver of this atmosphere, with several notes praising the leadership for nurturing a team that can deliver consistent, compassionate care.

Within that framework, numerous residents and families singled out individual staff members and clinicians who made a meaningful difference. Doctor Gill is repeatedly described as AMAZING, a highlight for many families who appreciated the medical attention and bedside care. The care team includes nurses, CNAs, and therapy staff who are thanked by name for their warmth, patience, and dedication. Comments mention Johnny as the head administrator, along with appreciation for people like Kathleen (a director of nursing), Dennis (a nurse), David in therapy, and others who contribute to the overall sense of well-being and reliability. The consistency of care is underscored by references to the way staff support each other and coordinate to meet residents' needs, which many families find reassuring.

Cleanliness, organization, and quality of life elements also recur as strong positives. Several reviews note that the facility is clean, well-kept, and organized, with a pleasant, professional atmosphere. The environment is described as safe and well maintained, and the surrounding routines - like routine schedules, accessible activities, and a predictable daily rhythm - are praised for helping patients recover and feel more secure. Food quality and activity programming get high marks as well; reviewers emphasize that meals are good and that the center offers engaging activities such as Loteria, bingo, and other social events that help residents stay connected and entertained. Names associated with these experiences - the kitchen staff, activity coordinators, and the social services team - surface repeatedly as part of the day-to-day reassurance residents feel.

However, not every review aligns with the overwhelmingly positive tone. A strongly negative post from Delano raises significant red flags about care quality and safety. According to that reviewer, there is a persistent, unpleasant odor of urine and feces, with call lights left on and staff hard to locate. The account describes insufficient staffing, especially at night, which the writer interprets as a risk factor for neglect and inadequate care. The note highlights worries about residents' emotional well-being and signs of distress such as fear and withdrawal, as well as weight loss that could indicate malnutrition or dehydration. The tone is urgent, urging prospective families to consider these cautions and, in the strongest terms, to avoid the facility until improvements are evident. This single post stands in stark contrast to the many positive experiences described by other reviewers and serves as a warning that experiences can vary by unit, shift, or moment in time.

Another deeply personal narrative details a distressing sequence tied to a family member's stay, recounting a day-to-day experience that spiraled into a crisis. The reviewer describes visiting logistics, concerns about room amenities like a remote control, and questions about air flow and comfort. Most troubling is the later report of a sister becoming unresponsive, requiring CPR, and the painful assertion that belongings were missing after the event. Names of staff members appear in praise throughout the account - RNs, CNAs, social services, and activity staff are thanked for their roles - yet the core takeaway is one of serious concern about care quality and accountability during a critical moment. The writer emphasizes gratitude for the staff's initial efforts but insists that a trusted facility should not lose crucial personal belongings or leave families with unresolved questions after such an incident.

Taken together, these perspectives sketch a nuanced, multi-faceted portrait of Valley View Care Center. For many residents and families, the center represents a supportive, people-centered place where staff members go the extra mile, care deeply for patients, and provide reliable medical, rehabilitative, and daily-living support. The presence of dedicated individuals across various roles - doctors, nurses, CNAs, therapists, social workers, and activity coordinators - creates a sense of community and continuity that families find stabilizing and comforting. The emphasis on cleanliness, organized operations, good meals, and meaningful activities further reinforces the impression of a well-run facility where residents can feel safe and cared for.

Yet the collection of reviews also reminds us that experiences at Valley View Care Center are not monolithic. At least one reviewer raises urgent concerns about staffing adequacy, environmental conditions, and the emotional and physical safety of residents, urging caution and scrutiny. Another narrative centers on a traumatic incident involving a resident's decline and missing personal belongings, underscoring the need for vigilant oversight, transparent communication, and accountability. Potential families and residents looking at Valley View should weigh these varying experiences, consider visiting multiple times, and ask pointed questions about staffing levels, safety protocols, incident reporting, and ongoing quality improvement. For many, the center remains a place of genuine kindness and effective care; for others, it serves as a cautionary tale about how quickly things can differ from one shift to the next.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Metropolitan Oakland International (18 miles away) Metropolitan Oakland International (18 miles away)
  • San Francisco International (25 miles away) San Francisco International (25 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Valley View Care Home II in El Sobrante, CA is a board and care home that offers a range of services and amenities to ensure the comfort and well-being of its residents. The care home provides fully furnished accommodations with a dining room where residents can enjoy their meals.

The facility also boasts a beautiful garden and outdoor space, allowing residents to relax and enjoy nature. Housekeeping services are provided to maintain cleanliness and tidiness in the living environment.

Valley View Care Home II offers move-in coordination assistance, making the transition into the community seamless for new residents. Residents can stay connected with loved ones through telephone service and Wi-Fi/high-speed internet access.

In terms of care services, trained staff members are available to assist residents with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that each resident receives appropriate medical attention.

The care home caters to individuals with special dietary needs by providing diabetes diets and accommodating other dietary restrictions. Meal preparation is taken care of by the staff who also offer medication management services.

Transportation arrangements are made for medical purposes, including transportation to doctors' appointments. Valley View Care Home II ensures that residents have easy access to nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals.

Additionally, the community organizes scheduled daily activities for residents to engage in socialization and recreation opportunities.

Overall, Valley View Care Home II provides a comfortable and supportive environment for seniors in El Sobrante, CA who require assistance with daily tasks while maintaining their independence and enjoying various amenities within close proximity.

Nearby Places of Interest

Places of Worship

  • Bridge Ministry (0.7 miles)
  • Unitarian Universalist Church of Berkeley (3.6 miles)
  • St Patrick's Youth Ministry (4.3 miles)
  • Trinity Faith Baptist Church (4.7 miles)

Physicians

  • On-Site Health Care Services (1.7 miles)
  • Stephens M.D & McNamara M.D - Family Practice (2 miles)
  • Lin Bertha B MD Bertha Lin (3.4 miles)
  • Herculean Babies Pediatrics (3.4 miles)
  • Compagno John MD (3.5 miles)
  • Sutter East Bay Medical Center (5 miles)
  • Kiwi Pediatrics Medical Group (6 miles)

Pharmacies

  • Walgreens (1.7 miles)
  • Walgreens (1.8 miles)
  • Rite Aid (2.9 miles)
  • Walgreens (2.9 miles)
  • Walgreens (3 miles)
  • Walgreens (3.2 miles)
  • Walgreens (3.6 miles)

Restaurants

  • In-N-Out Burger (1.9 miles)
  • McDonald's (2.9 miles)
  • McDonald's (3.4 miles)
  • Jack In The Box (3.5 miles)
  • Andy's Donut Stop (3.7 miles)
  • Fat Apple's Restaurant & Bakery (4.5 miles)
  • The Habit Burger Grill (5.9 miles)

Theaters

  • Century Theatres (2 miles)
  • AMC Bay Street 16 (9.4 miles)

Cafes

  • Starbucks (2 miles)
  • Starbucks (2.3 miles)
  • Starbucks (2.7 miles)
  • Cafe N!ne (3.8 miles)
  • Starbucks (4.8 miles)
  • Hal's Office (5.5 miles)
  • Caffe Strada (7.1 miles)

Parks

  • Wildcat Canyon Regional Park (2.3 miles)
  • Arlington Park (3.2 miles)
  • Tilden Nature Area (3.9 miles)
  • Cerrito Vista Park (3.9 miles)
  • Centennial Park (4.5 miles)
  • Central Park (4.8 miles)
  • Memorial Park (5.1 miles)

Hospitals

  • Kaiser Permanente Richmond Medical Center (4.6 miles)

Transportation

  • El Cerrito Plaza BART Station (4.7 miles)
  • Martinez Station (MTZ) (8.7 miles)
  • Emeryville Amtrak (8.9 miles)
  • MacArthur BART Station (9.7 miles)

Frequently Asked Questions

Where is Valley View Care Home II?

Nearby Communities

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