960 Grossmont Avenue, El Cajon, CA 92020
For more information about senior living options: (844) 490-3973
An account from a visitor to Silvercrest in El Cajon paints a troubling and at times alarming scene that centers on safety, cleanliness, and the daily realities of the residents living there. According to the observer, a few residents are consistently loud, yelling and even threatening people who walk by or live nearby. The situation isn't limited to verbal outbursts; the reviewer notes that some residents try to access nearby homes, backyards, and garages. The overall impression is one of a community that feels unstable and barely controlled, with the impression that staff are not watching over the residents as closely as they should. This combination of behavior and perceived lack of supervision leads the visitor to conclude that the environment is unsafe and poorly managed, casting a shadow over everything else happening inside the facility.
Beyond the direct interactions with residents, the visitor's description of the physical environment amplifies the concerns. The place is described as filthy, with pervasive smells of urine and cigarettes that seem to permeate the air. The reviewer emphasizes how off-putting and unwelcome these odors are, drawing attention to a lack of cleanliness and basic sanitary standards. The sense of neglect is reinforced by the note that police are called frequently, which suggests ongoing disturbances rather than isolated incidents. Taken together, these factors contribute to the overall assessment that Silvercrest "needs to be shut down," at least in the eyes of the observer who witnessed these conditions firsthand.
A more specific set of complaints centers on hygiene and infrastructure, with cockroaches described as present "all over the bathroom." The lack of running water in the bathroom sink is highlighted as a concrete and troubling deficiency, one that directly affects residents' daily needs and dignity. The reviewer mentions having video evidence to corroborate these claims, adding a concrete element to the account. The report states that the situation was reported to Health and Human Services, signaling an effort to involve official channels and seek a formal review. The recurring emphasis on the smell of urine persists, underscoring what the observer sees as a persistent and unacceptable level of sanitation problems within the facility.
In addition to the sanitation and safety concerns, the reviewer provides a vivid description of the living arrangements inside the building. A room is described as housing three beds, packed so tightly that the residents could touch each other with their arms. The close proximity of beds is presented as more than just uncomfortable - it is framed as a sign of overcrowding and a potential risk to privacy, comfort, and health. This cramped setup contributes to the sense that the facility is not meeting basic standards for residential care, particularly for vulnerable individuals who may require careful attention to their living space and personal dignity.
Despite the grim picture painted by the more severe complaints, the visitor does offer a small note of contrast: one star is attributed to the food, and the friend who is staying there says the meals themselves are good. This detail introduces a nuanced angle to the narrative, illustrating that even within a highly problematic environment, some aspects of the operation may be functioning better than others. The overall tone remains strongly negative, but the acknowledgment of decent meals suggests that the facility's problems are not universal or uniform across every facet of daily life, even if they dominate the observer's impressions.
In sum, the visitor's experience at Silvercrest in El Cajon presents a multifaceted and troubling portrait. The residents are described as loud and confrontational, with some attempting to breach neighboring properties and without discernible supervision from staff. The environment is portrayed as filthy and habitually pungent with urine and cigarette smoke, a combination that is reinforced by frequent police involvement and a sense that the site is not meeting fundamental standards of safety and cleanliness. Concrete indications of neglect - such as cockroaches in the bathroom, a bathroom sink lacking running water, and a room configured with three beds in close quarters - are paired with an account of having reported issues to health authorities, suggesting a pattern that demands scrutiny. While the food earns a solitary commendation from the reviewer, the overall message is clear: the arrangement, safety, and quality of life within Silvercrest are called into serious question, leading the observer to advocate for a license revocation or other decisive action to address the alleged deficiencies.
Silvercrest Guest Home is an inviting and comfortable assisted living community located in El Cajon, CA. Our board and care home offers a range of care services and amenities to ensure the well-being and happiness of our residents.
Our community features a spacious dining room where delicious meals are served, providing residents with nutritious options that cater to their special dietary restrictions. Each bedroom is fully furnished, creating a cozy and homely atmosphere for our residents.
Outside, our beautiful garden provides a tranquil space for relaxation and enjoyment. Residents can also take advantage of our outdoor areas to engage in various activities or simply soak up the fresh air.
At Silvercrest Guest Home, we understand the importance of cleanliness, which is why our dedicated housekeeping staff ensures that each resident's living space is kept tidy and comfortable at all times.
We also provide move-in coordination services to make the transition into our community as seamless as possible for new residents. Additionally, we offer amenities such as telephone access and Wi-Fi/high-speed internet to keep residents connected with loved ones.
In terms of care services, our experienced staff assists with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives the necessary medical attention and support. For those managing diabetes, we provide specialized diet plans.
Medication management is an essential aspect of our care services to ensure that residents receive their medications on time and according to proper dosage instructions. We also arrange transportation for medical appointments when needed.
Residents at Silvercrest Guest Home can enjoy a vibrant social life through scheduled daily activities designed to promote engagement and companionship among peers. With four cafes, three parks, 17 pharmacies, four physicians' offices, 18 restaurants, one transportation service nearby, three places of worship close by, and two hospitals in proximity, there are ample opportunities for leisure activities and convenient access to essential services within reach.
Overall, Silvercrest Guest Home provides a warm and nurturing environment where residents can receive the care they need while enjoying a fulfilling and enriching lifestyle.
Silvercrest Guest Home is located at 960 Grossmont Avenue, El Cajon, CA 92020 in San Diego County, California
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