Carrolls Residential Care in El Cajon, CA
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655 South Mollison, El Cajon, CA 92020
For more information about senior living options: (844) 490-3973
The residents engage in a lot of yelling, swearing, and spitting in the dining area. It's unclear whether people walking the hallways actually live there. Residents have their own room keys, but anyone can enter the facility and roam around. The workers are the worst ever and racist; telling someone to go back to Mexico is not okay and is disgusting.Carrolls Residential Care in El Cajon is best suited for families that need a very low-cost option and can exercise tight, hands-on oversight of daily care. In practice, the setting appears to function only when family members are willing to intervene regularly, monitor staff performance, and coordinate care personally. For households that can tolerate a volatile, under-supervised environment and are prepared to step in during meals or emergencies, this home may feel like a short-term stepping stone rather than a stable long-term plan.
Those who should consider alternatives are precisely the families prioritizing safety, dignity, and consistent, respectful care. The feedback attached to this community includes serious allegations about staff quality and behavior, including claims of racism and hostile interactions. Any family seeking a welcoming atmosphere, reliable supervision, and a culture that treats residents with consistent respect should look at other options first. Residents with high medical needs or those who rely on routine and predictable staffing will likely be better served elsewhere.
The few apparent positives from available feedback cannot meaningfully offset the core concerns. Some reviewers assign higher ratings, implying that for certain residents or families there may be periods of tolerable functioning or acceptable affordability. Yet those brief positives are overwhelmed by the most dramatic issues: loud, disruptive behavior among residents in the dining area; questions about whether people actually living there are being properly supervised; and a palpable sense that the facility's security and governance are insufficient to prevent outsiders from entering and roaming. In this balance, cost savings and potential family involvement do not truly compensate for ongoing safety risks and the erosion of resident dignity.
Safety and environment emerge as the deciding factors. The claim that "residents have their own room keys but anyone can enter the facility and roam around" raises red flags about security, privacy, and the potential for harm. When meals become a stage for yelling, swearing, and spitting, it signals not just noise but a governance failure - insufficient supervision, inadequate behavior management, and unreliable staff presence. The accusation of racist staff behavior intensifies concerns about resident rights, equal treatment, and the likelihood that complaints will be taken seriously. Taken together, these elements undermine trust and make daily life unpredictable, which is incompatible with the steady routine many families expect for aging loved ones.
Practical decision steps should guide families who still weigh this option. Visit at peak activity times (mealtimes and shift changes) to observe how staff interact with residents and how incidents are managed. Ask concrete questions: what are the policies on access control, visitor logs, and supervision during the day and night? Request copies of incident reports and staff training records, and probe leadership responsiveness to complaints. Inquire about staff turnover, disciplinary actions, and how resident rights are protected. Finally, compare this community with nearby facilities that offer stronger security measures, clearer behavioral policies, and documented commitments to nondiscrimination and respectful care.
In the end, this community is a difficult fit for families prioritizing safety, dignity, and dependable caregiving. If those are non-negotiables, alternatives should be the default path. For budget-constrained families who insist on hands-on oversight and are prepared to appoint a dedicated liaison to monitor daily life, a cautious, temporary placement might be considered - but with explicit exit criteria and a plan to transition to a more stable option. The decision should hinge on the ability to secure safer access, demonstrable staff accountability, and a culture that honors all residents equally; without those assurances, the risks far outweigh the potential savings.
144 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Diego International-Lindbergh (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carrolls Residential Care in El Cajon, CA is a vibrant assisted living community that offers exceptional care and an array of amenities to enhance the lives of its residents. With a focus on providing respite care, Carrolls Residential Care ensures that individuals who require temporary assistance or relief from caregiving responsibilities receive the support they need in a comfortable and nurturing environment.
The community boasts an impressive list of amenities designed to promote convenience, relaxation, and engagement. Residents can enjoy access to a beauty salon where they can indulge in some pampering, as well as cable or satellite TV for their entertainment. Community-operated transportation is available for ease of mobility, ensuring residents can easily access various destinations within the area. A computer center is provided for those who wish to stay connected digitally.
Carrolls Residential Care caters to the physical well-being of its residents by offering a fitness room equipped with exercise equipment. The community also provides fully furnished accommodations, allowing residents to settle into their new home effortlessly. A gaming room provides opportunities for leisure and social interaction, while the garden and outdoor spaces offer beautiful settings for relaxation or recreational activities.
Housekeeping services are readily available to maintain cleanliness and tidiness throughout the community. Each resident has access to private bathrooms for personal comfort and convenience. Restaurant-style dining ensures that meals are served in an elegant setting and prepared with careful attention to dietary restrictions or special preferences. Additionally, small library facilities provide resources for intellectual stimulation.
To cater to the wellness needs of its residents, Carrolls Residential Care offers 24-hour call systems and supervision for peace of mind. Trained staff members provide assistance with daily living activities such as bathing, dressing, and transfers when needed. Medication management services ensure that medications are administered accurately and on time. A mental wellness program promotes emotional well-being among residents.
Carrolls Residential Care places great emphasis on maintaining a healthy lifestyle through proper nutrition. Diabetes diets are available for those with specific dietary requirements, and special dietary restrictions are accommodated. Transportation arrangements for non-medical purposes and to medical appointments are offered to ensure residents have access to necessary services.
Residents of Carrolls Residential Care can enjoy a range of engaging activities, including fitness programs and planned day trips. The community encourages resident-run activities, allowing individuals to take an active role in organizing events based on their preferences. Scheduled daily activities provide structure and entertainment options.
Furthermore, the community benefits from its convenient proximity to various amenities. There are two cafes nearby for casual outings or socializing with friends, three parks provide opportunities for outdoor recreation and relaxation, and 15 pharmacies ensure easy access to medications. With four physicians nearby, residents have convenient healthcare options, while 17 restaurants offer diverse dining experiences. One transportation service is available for further mobility options, while three places of worship cater to religious needs. Two hospitals in close proximity provide reassurance regarding emergency medical care.
Overall, Carrolls Residential Care is an assisted living community that prioritizes the comfort, well-being, and engagement of its residents. With exceptional care services, a wide range of amenities, and convenient access to essential services nearby, it provides a supportive environment where individuals can thrive and enjoy their golden years.
Carrolls Residential Care is located at 655 South Mollison, El Cajon, CA 92020 in San Diego County, California
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