Victoria Post Acute Care in El Cajon, CA

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  • Interior

    A cozy waiting room with comfortable sofas, chairs, and decorative plants.

  • Outdoors

    A healthcare facility with a prominent sign and landscaped surroundings on a sunny day.

  • Decor

    A well-decorated dining room with a large table, chairs, a fireplace, and floral centerpiece.

  • Building

    A quiet outdoor pathway next to a building, lined with trees and benches.

  • Trees

    A sunny outdoor garden featuring a small gazebo, surrounded by trees and a patio area.

  • Piano

    A grand piano with a bench and a vase of sunflowers on top, situated in a music room with hardwood floors.

  • Healthcare

    A hospital room with two patient beds, equipped with medical furniture and a view through large windows.

Victoria Post Acute Care in El Cajon, CA

Information last verified:

654 South Anza, El Cajon, CA 92020

For more information about senior living options: (844) 490-3973

4.6 from 109 reviews
5 stars
86
4 stars
14
3 stars
0
2 stars
2
1 stars
7

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Overall Review of Victoria Post Acute Care

Pros

  • pro The staff at Victoria Post Acute Care are incredibly attentive, kind, and professional.
  • pro The facility is clean, welcoming, and well-maintained, with upgrades that enhance comfort.
  • pro The therapy and nursing teams provide outstanding, compassionate care that supports recovery.
  • pro Families feel reassured thanks to clear, thorough communication and involvement in care plans.
  • pro Residents are treated with dignity and respect in a warm, home-like environment.
  • pro The front desk and reception staff contribute to a friendly, helpful atmosphere.

Cons

  • pro The facility is run-down and poorly maintained, with overcrowded rooms and not enough staff to care for patients.
  • pro There are reports of dirty conditions and sanitation issues, including a sink with no water and mold.
  • pro The staff is described as rude, inconsiderate, or unprofessional, with the case manager specifically noted as rude.
  • pro Residents experience delays in getting help and in receiving medications, sometimes waiting for over an hour.
  • pro There are alarming claims of unsafe conditions, such as urine left in open areas and even drug deals in the hallways.
  • pro Food quality is inconsistent and sometimes described as horrible or unappetizing.
  • pro Some reviewers view the place as scary and unsafe for families to be involved or visit.

Review

Victoria Post Acute Care in El Cajon is best suited for families seeking post-acute rehabilitation and short-term recovery with a clear, therapy-driven pathway. The reviews converge on a setting where the rehabilitation team and nursing staff show up consistently for residents: they push through exercises, monitor progress, and keep families in the loop. The facility has modernized in places, offering clean spaces, welcoming courtyards, and a focus on comfort during the recovery phase. For someone recovering from surgery, a fall, or a stroke, this is a place where structured therapy, attentive caregivers, and active discharge planning create a tangible route back to independence. The tone from families is practical and confident: when the goal is to regain strength and function, Victoria Post Acute Care often delivers with a level of care and empathy that makes a scary chapter feel manageable. In short, the community earns its reputation by turning compassion into measurable progress.

Those weighing alternatives should recognize that Victoria may not be the right fit for every situation. People needing around-the-clock, high-acuity medical oversight or dementia-specific supervision may prefer facilities designed around constant clinical monitoring and specialized memory-care frameworks. A subset of reviewers describe a busy, work-intensive floor where staff are kind but stretched, which can translate into longer waits for answers or assistance. For families expecting flawless dining and immaculate room-by-room cleanliness at all times, there are reports that caution against assuming perfection in every corner. A small but vocal group warns about administrative missteps, billing disputes, or safety lapses, underscoring the importance of probing for current staffing levels, turnover, and frontline accountability during tours. The takeaway: if safety, predictability, and culinary consistency are non-negotiable, keep alternatives in view and verify specifics before committing.

The core strengths, therapists who push progress, nurses who communicate with families, and a culture of warmth, often offset the more stressful realities of a busy skilled-nursing floor. Numerous families laud rehab teams for helping patients regain walking and independence after fractures, strokes, or surgeries. Shout-outs to caregivers who remain patient after long shifts and to case managers who coordinate discharge planning illustrate a homegrown commitment to patient dignity. The renovations and consistently tidy common areas bolster confidence, and the environment supports social engagement through outdoor spaces and activities. When problems arise, certain staff members, names repeatedly mentioned, step in to reassure families and keep care on track. The overall consensus is clear: Victoria Post Acute Care succeeds where it matters most for recovery, blending compassion with practical expertise to yield real improvements in function and well-being.

Therapy is the backbone, not merely a nice idea, here. Across reviews, physical therapy and rehabilitation teams are praised for early starts, tailored programs, and clear progress reports that families can understand. Patients describe regaining balance, relearning daily tasks, and returning home with greater independence, often citing specific therapists or clinicians who personalize plans precisely to their needs. The ability to adapt therapy to orthopedic recovery, post-stroke conditioning, or dialysis-related rehab comes through as a defining strength. Nutrition and dietary planning also receive favorable notes when dietitians consult patients about likes, dislikes, and special requirements, reinforcing recovery through appetite and energy. Communication about treatment plans stands out as a relief for anxious families, knowing what to expect, when to expect it, and how discharge will unfold reduces fear and accelerates decision-making. In practical terms, therapy here translates into meaningful mobility gains and enhanced confidence for patients and families alike.

Facility conditions and safety sit in a favorable light for most reviewers, though mixed experiences remind that no post-acute setting is immune to inconsistency. The bulk of feedback highlights cleanliness, bright, refreshed spaces, and well-kept outdoor areas that feel welcoming rather than institutional. Yet a handful of comments point to occasional lapses in room upkeep, odor in certain zones, or intermittent gaps in safety responsiveness. These outliers matter: they signal that staffing pressures and fluctuating demand can affect daily care, particularly around holiday periods or peak volumes. The best defense against such variability is proactive family involvement, pressing for timely medication administration, clear documentation, and frequent updates. Prospective residents should validate current housekeeping standards, request a recent quality snapshot, and tour during different times of day to gauge how consistently the environment meets expectations for cleanliness, safety, and comfort.

When making a choice, focus on recovery goals and the level of family engagement desired. For those prioritizing a robust rehab program, transparent communication, and a compassionate, competent staff, Victoria Post Acute Care is a compelling option. If long-term medical acuity, dementia-focused supervision, or an unyielding demand for pristine, flawless facility conditions are non-negotiable, exploring other communities may be prudent. During tours, assess staffing ratios, talk to front-line caregivers about typical shifts, and observe how pain management is handled in real-time. Ask for current rehab outcomes, discharge trajectories, and how the case management team coordinates with external providers and family members. In addition, verify dining options, menu customization, and the role of the dietitian in ongoing care. For families prepared to stay actively engaged and to advocate during the recovery process, Victoria Post Acute Care offers a proven, compassionate environment with proven rehab potential and strong family communication; for others, there are solid competitors that may align more closely with stringent safety or culinary standards.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Diego International-Lindbergh (15 miles away) San Diego International-Lindbergh (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Victoria Post Acute Care in El Cajon, CA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community provides a luxurious setting with fully furnished accommodations, private bathrooms, and beautiful outdoor spaces. Residents can enjoy the convenience of having a beauty salon on-site for all their grooming needs, as well as access to cable or satellite TV in their rooms.

To promote an active lifestyle, Victoria Post Acute Care offers various recreational facilities such as a fitness room, gaming room, small library, and a wellness center. There are also scheduled daily activities organized by the community to engage residents in social interactions and keep them mentally stimulated.

Residents can look forward to restaurant-style dining with special attention given to dietary restrictions and preferences. The kitchenette in each accommodation allows for meal preparation if desired. To make life easier for residents, housekeeping services are provided along with move-in coordination assistance.

Transportation is readily available within the community as well as transportation arrangements for non-medical purposes and doctor's appointments.

In terms of care services, Victoria Post Acute Care ensures 24-hour call system support and supervision to cater to any emergency needs. Trained staff members assist with activities of daily living including bathing, dressing, and transfers. The community also has a dedicated medication management program in place.

Located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals and offering easy access to transportation options - Victoria Post Acute Care allows residents to have convenient access to amenities outside the community.

With its focus on providing quality care services while maintaining an engaging lifestyle for its residents, Victoria Post Acute Care creates an environment where seniors can thrive and enjoy their golden years with peace of mind.

Nearby Places of Interest

Physicians

  • Fereshteh Jahanpanah Medical Clinic (0.6 miles)
  • Dr Dominguez And Dr Ancona-Young Office (0.8 miles)
  • Pushpanjalie Wijeratne, MD (2 miles)
  • Elahe Toulouie, MD (2 miles)
  • Kaiser Permanente Vandever Medical Offices (8.7 miles)
  • NBHC Eastlake (9.3 miles)
  • West Coast Eye Care & Acuity Eye Group - Alpine (10.4 miles)

Restaurants

  • Mal Al Sham (0.7 miles)
  • Saray Restaurant (0.9 miles)
  • Jack In The Box (1.1 miles)
  • Black Bear Diner El Cajon (2 miles)
  • Brigantine Seafood Restaurants (2.8 miles)
  • Jack In The Box (2.9 miles)
  • Taco Bell (3.2 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Rite Aid (0.8 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.8 miles)
  • CVS Pharmacy (2.9 miles)
  • Rite Aid (3.2 miles)

Cafes

  • Starbucks (0.7 miles)
  • Starbucks (3 miles)
  • Starbucks (5.6 miles)
  • The Simple Coffee House (5.6 miles)
  • Starbucks (6.2 miles)
  • The Coffee Bean and Tea Leaf (10.8 miles)
  • Kung Fu Tea (11.2 miles)

Places of Worship

  • El Camino Grace Church (1.3 miles)
  • Foothills Christian Church (2.2 miles)
  • Skyline Church (3.2 miles)
  • Our Lady Of Perpetual Help Cathollc Church (5.4 miles)
  • Corpus Christi Church (9.4 miles)

Parks

  • Mount Helix Park (2.5 miles)
  • Shadow Hill Park (3.6 miles)
  • Town Center Community Park (4.5 miles)
  • Semillon Boulevard. Mini Park (11.4 miles)

Hospitals

  • Sharp Grossmont Hospital Brier Patch (3.2 miles)
  • Stanford Court Nursing (3.8 miles)
  • Kaiser Permanente San Diego Medical Center/Kaiser Foundation Hospital (8.5 miles)
  • Sharp Soc (10.7 miles)

Transportation

  • Grossmont Transit Center (3.7 miles)
  • Montgomery Field Airport (MYF) (11.2 miles)

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