Victoria Post Acute Care in El Cajon, CA
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654 South Anza, El Cajon, CA 92020
For more information about senior living options: (844) 490-3973
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The staff are friendly, patient, and attentive. The facility is clean, well-maintained, and welcoming. Families report that residents are well cared for and treated with respect. The rehabilitation and therapy teams are knowledgeable and effective. The care teams communicate clearly and keep families informed. The environment feels like a home, with a peaceful and comfortable atmosphere. The administration is professional, responsive, and supportive. Patients and families alike describe experiences as positive and reassuring.
The reviewer described the facility as run down and dirty, with a sink that had no water, crowded rooms, and food that was horrible. They warned that no one should be sent to this facility because the staff would ignore them. One reviewer called the place deplorable, citing dirty rooms, unclean bathrooms, and a lack of basic care. There was a report of residents being left unattended and not receiving timely assistance when needed. They alleged theft by visitors and rumors of drug deals in the hallways. The case manager was described as rude, unprofessional, and dishonest, with families feeling misinformed. The staff was said to be short-handed, leading to long waits for assistance and medications, and some CNAs having bad attitudes.Victoria Post Acute Care in El Cajon is best suited for seniors who are focused on recovery through skilled rehab and want attentive, compassionate support from a consistently engaged team. The reviews converge on a picture of a clean, welcoming environment where therapy services - especially physical and occupational therapy - drive real functional gains. Families seeking steady, clear communication and involved discharge planning will find this community a reliable partner. It works well for post-operative rehab, hip or knee recovery, stroke recuperation, and balance or gait work where dedicated therapists can chart progress and push toward independence. Those prioritizing a flawless daily experience with minimal staffing variability should explore other options, as a few reviews flag inconsistencies that can shift from routine to wait times or service gaps.
The strongest, most persuasive case for Victoria Post Acute Care rests on its people and the care culture. Across hundreds of notes, the staff come across as warm, patient, and genuinely invested in individual residents. Families repeatedly highlight the kindness of nurses and CNAs, the thoroughness of case management, and the accessibility of therapy teams. The facility is repeatedly described as clean, bright, and well maintained, with renovations improving the ambiance. Residents often speak of feeling respected and at ease, with staff who greet visitors warmly and keep families informed. When care is well coordinated, communication with physicians, therapists, and social workers stands out as a standout strength.
Yet, not all experiences align with that positive arc. A minority of reviews report serious concerns - ranging from perceived under-staffing and delays in assistance or pain medication to rooms that feel rundown or inadequately cleaned, and even instances of rude or inconsistent staff behavior. There are explicit warnings about neglectful moments, safety lapses, and administrative friction that can leave families uneasy. The tension between the overwhelmingly favorable testimonials and these more troubling accounts creates a necessary caution: outcomes seem highly contingent on staffing levels, shifts, and the responsiveness of management. Such variance means that potential residents should probe specifically about nurse-to-patient ratios, medication timing practices, and how quickly aides respond during peak hours.
Despite those concerns, the presiding advantages frequently offset the drawbacks when the operation is running smoothly. The rehab and therapy teams are repeatedly described as skilled, motivated, and capable of guiding meaningful improvement, with patients reclaiming mobility and independence. Clear, proactive communication from case managers and administrators - often cited as a strength - helps families stay engaged without feeling left in the dark. The cleanliness and refreshed interiors contribute to a calm, home-like atmosphere that supports recovery and reduces anxiety for loved ones. For families who will be present, the combination of warmth, transparency, and clinical competence creates a reliable platform for discharge planning and post-acute transitions.
With this mix in mind, Victoria Post Acute Care makes the most sense for families prioritizing rehab intensity, dependable nursing oversight, and a positive social environment. It is particularly well-suited for those who value a facility that pays attention to detail in therapy programming and who expect regular updates about progress and next steps. The strong front-desk and administrative presence, along with a cohesive therapy continuum, help families feel involved and informed as a loved one moves through recovery. However, for decisions weighed against experiences of understaffing, inconsistent meal quality, or occasional lapses in safety and cleanliness, the prudent path is to visit and vet personally - meet the director, tour rooms, observe therapy sessions, and speak with the current residents and families about daily rhythms.
In the end, Victoria Post Acute Care stands out as a compelling, well-run option for post-acute recovery in El Cajon. The facility earns top marks for a caring, capable staff, a clean and inviting environment, and a rehab-focused approach that translates into real functional gains for most residents. The few negative anecdotes serve as a reality check rather than a verdict; they underscore the importance of confirming staffing stability, monitoring meal service quality, and ensuring rigorous adherence to safety and hygiene standards. For families ready to prioritize rehabilitation outcomes and ongoing family involvement, Victoria Post Acute Care remains among the strongest choices in the area.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Diego International-Lindbergh (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Victoria Post Acute Care in El Cajon, CA is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community provides a luxurious setting with fully furnished accommodations, private bathrooms, and beautiful outdoor spaces. Residents can enjoy the convenience of having a beauty salon on-site for all their grooming needs, as well as access to cable or satellite TV in their rooms.
To promote an active lifestyle, Victoria Post Acute Care offers various recreational facilities such as a fitness room, gaming room, small library, and a wellness center. There are also scheduled daily activities organized by the community to engage residents in social interactions and keep them mentally stimulated.
Residents can look forward to restaurant-style dining with special attention given to dietary restrictions and preferences. The kitchenette in each accommodation allows for meal preparation if desired. To make life easier for residents, housekeeping services are provided along with move-in coordination assistance.
Transportation is readily available within the community as well as transportation arrangements for non-medical purposes and doctor's appointments.
In terms of care services, Victoria Post Acute Care ensures 24-hour call system support and supervision to cater to any emergency needs. Trained staff members assist with activities of daily living including bathing, dressing, and transfers. The community also has a dedicated medication management program in place.
Located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals and offering easy access to transportation options - Victoria Post Acute Care allows residents to have convenient access to amenities outside the community.
With its focus on providing quality care services while maintaining an engaging lifestyle for its residents, Victoria Post Acute Care creates an environment where seniors can thrive and enjoy their golden years with peace of mind.
Victoria Post Acute Care is located at 654 South Anza, El Cajon, CA 92020 in San Diego County, California
Victoria Post Acute Care on seniors.fyi includes 8 photos including images showing landscaping, interior, trees, outdoor, building, piano, healthcare, dining, and more.
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Interior
Outdoors
Decor
Building
Trees
Piano
Healthcare
