Somerset Subacute Rehab in El Cajon, CA
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Information last verified:
151 Claydelle Avenue, El Cajon, CA 92020
For more information about senior living options: (844) 490-3973
Somerset is described as an outstanding facility with a team that genuinely cares about residents’ well-being. The staff, from management to CNAs, demonstrate professionalism, kindness, and dedication. The facility is clean, well-maintained, and welcoming, often with a homelike feel. The rehabilitation program, including physical therapy, is punctual, supportive, and focused on safe, effective progress. The nurses and nursing staff are skilled, compassionate, and attentive, ensuring residents are well cared for. The activities and support staff consistently bring joy and keep residents engaged. The front desk and reception team are friendly, helpful, and make families feel welcomed. The dietary and kitchen staff provide meals with care and professionalism. The facility communicates well with families and keeps them informed about care and progress.
The reviewer claims the facility wouldn’t install side rails and labeled it illegal, which they say the health department disproves. They allege the staff took no precautions to fix the problem and did not monitor the patient, leaving her halfway off the bed during visits. They state protocol after falls was not followed and the patient wasn’t sent to the hospital until the family insisted. They claim the final fall nearly killed her, and a hospital social worker filed a complaint and health department investigation that the facility allegedly covered up. They warn that if a loved one is a fall risk, they should not be placed there because the staff allegedly doesn’t care and permanent damage or death could occur. They describe the care as neglectful, saying staff lied, covered for each other, and cared more about money than patients. They urge against bringing loved ones to the facility, citing neglect and a nightmare experience. They recount a cousin being completely neglected and say the nurses should be ashamed for not caring when needed. They cite a case where a family had to call 911 after 24 hours and the staff were unprofessional and cold-hearted, with only the case manager appearing helpful. They claim there is no integrity among the nursing and directors of the facility. They describe some staff as not friendly or caring, implying a turnkey, impersonal attitude rather than genuine concern. They explicitly say not recommended at all. They mention a patient bleeding in bed with no answers as an example of poor care.Somerset Subacute Rehab in El Cajon, California is best suited for families seeking a post-acute, high-engagement rehabilitation environment where the focus is on active recovery, skilled nursing support, and transparent communication. This community shines for residents who need a robust combination of physical therapy, respiratory care, and daily nursing attention, delivered in a clean, welcoming setting. It is especially well-matched for those who value a hands-on care team that includes dedicated therapists, case management, and a front-desk culture that makes families feel seen and informed. For anyone entering subacute care with the expectation of aggressive rehab progress and daily family updates, Somerset stands out as a credible option.
However, certain situations call for careful consideration of alternatives. Families with residents at very high risk for falls or those with significant cognitive impairment have to weigh serious safety concerns raised in the feedback. Several reviews describe frightening incidents, falls, alarms not promptly addressed, and a perception that safety protocols were not consistently followed. Claims of neglect or inconsistent accountability, including instances of delayed hospital transfers or unclear explanations after adverse events, are hard to ignore. For those whose priority is an ironclad safety track record, or for families who require near-perfect consistency in daily oversight, exploring other facilities or demanding rigorous, documented safety assurances may be prudent.
The strongest positives at Somerset revolve around people and process. The staff is repeatedly described as attentive, caring, and patient, with a culture that prioritizes residents and their recovery. Families report that nurses, CNAs, therapists, and social workers work as a cohesive unit, with management visibly engaged and accessible. The rehabilitation program, particularly physical therapy, receives high praise for punctuality, encouragement, and a focus on safe progression. The environmental quality also stands out: the facility is clean, well-maintained, and, in many accounts, surprisingly “homelike” and welcoming. The daily emphasis on family involvement, transparent communication from case managers, and a shared sense of purpose among caregivers help residents feel valued and motivate steady progress.
Yet the negatives cannot be dismissed as minor quirks. When things go wrong, the consequences are acute: questions about safety protocols, reliability of monitoring, and the speed and quality of response can become the dominant memory of a stay. Several reviews narrate experiences of inadequate monitoring, delayed escalation, and even serious medical events that were not adequately explained to families. Such accounts contribute to a sense that, while excellence exists within Somerset, it may be unevenly distributed. For families with a loved one who requires near-constant vigilance, these discrepancies in safety and accountability matter a great deal and can materially affect overall confidence in the care plan.
The key pros at Somerset offset many of the main concerns when viewed through the lens of typical post-acute trajectories. For residents needing respiratory support or vent-related care, and for those pursuing aggressive rehabilitation with strong PT for mobility gains, Somerset’s clinical capabilities are a meaningful hedge against risk. The depth of the staff’s engagement, case managers who stay involved, therapists who tailor exercises, and CNAs who consistently “go above and beyond”, creates a durable foundation for recovery. When safe, predictable routines and proactive family communication are present, the benefits of rapid progress, high staff morale, and a clean environment can outweigh the darker memories of isolated safety lapses. In other words, the facility’s strengths tend to compound those gains for most residents who fit the subacute rehab profile.
Guidance for families making a decision now is practical and concrete. Start with a targeted visit focused on safety culture as much as on therapy schedules. Ask direct questions about fall prevention protocols, bed rails, monitoring frequency, and how quickly staff escalate concerns after a potential issue. Request to speak with the therapy team about progressive goals and daily milestones, and verify a clear, written care plan that involves the family. Probe the case manager’s responsiveness over a typical week, and consider speaking with multiple staff members to gauge consistency. Finally, compare Somerset’s documented outcomes, patient-to-staff ratios, and accountability practices with alternatives that emphasize either tighter safety controls or different rehabilitation emphases.
In the end, Somerset Subacute Rehab stands as a strong, well-regarded option for post-acute recovery in East County, especially for residents who can benefit from an energetic rehab team, transparent family involvement, and a clean, welcoming setting. It is not a one-size-fits-all facility; it requires attention to safety culture and a willingness to stay actively involved in care decisions. For families committed to partnering with a responsive team and prepared to advocate when concerns arise, Somerset delivers compelling value and meaningful recovery potential. For those with critical safety priorities or a history of safety-related dissatisfaction, a careful comparison with other providers becomes essential before proceeding.
65 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Diego International-Lindbergh (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Somerset Subacute Rehab is an assisted living community located in El Cajon, CA. Our community offers a wide range of amenities to enhance the quality of life for our residents. Our on-site beauty salon ensures that residents can always look and feel their best. Cable or satellite TV is available in each resident's room for entertainment purposes. Community-operated transportation is provided to ensure that residents can easily access the surrounding area. Our computer center allows residents to stay connected with loved ones and engage in online activities.
Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our staff. The fitness room provides opportunities for exercise and physical activity, promoting overall wellness. Somerset Subacute Rehab is fully furnished, providing a comfortable and inviting atmosphere for residents.
We also offer various recreational spaces such as a gaming room, garden, small library, and outdoor areas where residents can relax and socialize with fellow residents. Housekeeping services are provided to ensure that residents' living spaces are clean and well-maintained. Each resident has access to a private bathroom for their convenience.
Our care services prioritize the well-being of our residents. We have a 24-hour call system and supervision to provide immediate assistance if needed. Our staff provides assistance with activities of daily living such as bathing and dressing, as well as transfers for those who require mobility support. Medication management is offered to ensure that residents receive their prescribed medications on time.
We also have a mental wellness program in place to support the emotional and cognitive health of our residents. Special dietary restrictions are accommodated, including diabetes diets, ensuring that each resident's nutritional needs are met.
We understand the importance of transportation for medical appointments and provide arrangements for non-medical transportation as well. Move-in coordination services are available to assist new residents during the transition process.
Our community boasts high-speed internet access throughout the premises, allowing residents to stay connected and engaged online. A wellness center is available for residents to focus on their overall health and well-being.
At Somerset Subacute Rehab, our residents can enjoy a variety of activities and amenities that cater to their individual preferences and needs. With nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals, our location offers convenient access to essential services and recreational opportunities. Our dedicated staff and comprehensive services create a supportive environment where residents can thrive and enjoy their retirement years.
Somerset Subacute Rehab is located at 151 Claydelle Avenue, El Cajon, CA 92020 in San Diego County, California
Somerset Subacute Rehab on seniors.fyi includes 9 photos including images showing exercise equipment, healthcare, interior, gym, rehabilitation, building, trees, fitness, and more.
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Interior
Building
Bedroom
Trees
Entrance
Exercise Equipment
Healthcare
Rehabilitation
