Cerna Care Facility

2933 Andros Street, Costa Mesa, CA 92626

For more information about senior living options: (844) 490-3973

4.9 from 27 reviews
5 stars
26
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Assisted Living Board and Care Home

Overall Review of Cerna Care Facility

Pros

  • pro Cerna Home Health Care is described as lifesaving and reliably supportive for around-the-clock and post-hospital care.
  • pro Catalina and the Cerna team are consistently responsive, compassionate, and dependable.
  • pro Cerna caregivers are praised as fantastic, skilled, patient, and central to the family's daily life.
  • pro The company facilitates smooth hospital-to-home transitions, including weekend and night support.
  • pro Families express deep gratitude and say they would choose Cerna again and highly recommend them.
  • pro Scheduling and communication are noted as proactive, clear, and thorough.
  • pro Cerna is described as professional, honest, and incredibly reliable.
  • pro Caregivers provide more than basic care, including practical help with activities of daily living, cooking, and teaching independence.
  • pro The team offers empathetic, heartfelt support during difficult health crises, hospice, and end-of-life care.
  • pro Clients feel that Cerna's involvement significantly improves quality of life and independence for their loved ones.

Cons

  • pro One reviewer claimed they were abused, lied to, overbilled, and misdiagnosed, leaving them with a horrible experience and stating they were pursuing court action for elder abuse, theft, and related harm against Cerna.

Review

The collection of experiences with Cerna Home Health Care paints a powerful portrait of a team that is consistently described as compassionate, responsive, and deeply committed to guiding families through some of their most stressful health transitions. Central to nearly every story is Catalina, the senior care manager, who appears to be the steadying presence that many families relied on when they faced hospital stays, skilled nursing transitions, or the prospect of long-term in-home care. Across multiple accounts, Cerna is not just a service provider but a trusted partner who helps families feel heard, supported, and equipped to navigate complex medical needs.

Several testimonials highlight how Cerna's support begins at a moment of fear or overwhelm and then becomes a lifeline. In one instance, a friend feared entering a skilled nursing facility alone, and Cerna's intervention with a dedicated aide helped ease that anxiety, enabling a smoother adjustment to the facility. The sentiment runs through other stories as well: a father after a near-fatal illness was kept safe and connected to home through around-the-clock care, with Catalina even coordinating essential tasks like bringing clothes from the hospital during a time when family members were exposed to Covid. The ability to provide care over weekends and nights and to lay out a clear plan for care emerged repeatedly as a core strength, turning a potentially devastating situation into a manageable transition for both patients and their families.

Caregivers like Caroline and Charles are cherished in several accounts, described as two favorite caregivers who brought a genuine warmth to daily routines. Families consistently credit Cerna's team for restoring independence and improving the quality of life for their loved ones. One family emphasized that their dad regained independence and that the entire experience helped them recover at home after a hospital stay, underscoring Cerna's impact beyond mere daily tasks to meaningful long-term outcomes. The recurring idea is that Cerna does more than provide basic assistance; they help families achieve stability, confidence, and a sense of normalcy during challenging health journeys.

The level of communication and organizational support is another prominent thread. Clients frequently note that Cerna's staff are highly responsive, with Catalina personally checking in and offering guidance on care plans. The scheduling system is described as efficient and reliable, capable of accommodating short-notice requests and matching families with qualified caregivers, including registered nurses and licensed practical nurses. Families repeatedly mention the peace of mind that comes from knowing there is a dependable, expert team behind the care, especially when navigating the intricacies of rehab after surgery, post-hospital recovery, or hospice considerations.

The breadth of scenarios where Cerna shines is notable. From a mother transitioning home after a life-threatening sepsis infection to a wife supporting a husband through a secondary cancer diagnosis, families recount how Cerna's caregivers became integral parts of daily life - administering care, cooking meals, helping with personal care tasks, and teaching patients and families how to regain independence. In one particularly moving account, a caregiver's thoughtful bedside presence and a small, almost unnoticed gesture - a caregiver speaking to a wife and the wife hearing her voice - became a testament to the emotional depth of the service. Such stories illustrate that Cerna's impact extends beyond physical care to emotional support and human connection when it is needed most.

The testimonials also reflect long-standing trust and appreciation for Cerna's approach. Several families note that Cerna has been a reliable partner over many years, with one reviewer mentioning a positive memory dating back to 2009 and expressing lasting gratitude for Nick and the team. Others praise the company for consistent, proactive attention to their mother's or father's needs, from empathetic caregiving and respectful scheduling to friendly, cheerful office staff who are easy to reach. The overall tone across these accounts is one of gratitude for a company that not only meets care needs but also alleviates the stress and fear that often accompany serious health challenges.

Yet the collection would be incomplete without acknowledging that not every experience was flawless in the eyes of every reviewer. One account describes a highly negative experience with allegations of abuse, deceit, and overbilling, including references to elder abuse and litigation. This outlier stands in stark contrast to the overwhelmingly positive feedback and serves as a reminder that experiences can vary, and prospective clients may wish to conduct their own due diligence or seek additional firsthand references when considering care options.

Taken together, the narratives paint Cerna Home Health Care as a deeply caring, highly responsive partner for families facing medical transitions. They are praised for rapid responsiveness through text communication, the ability to handle last-minute requests for qualified caregivers, and the presence of seasoned professionals - RN and CNA staff included - who bring both clinical expertise and compassionate warmth. From hospital discharges and rehabilitation stays to long-term home care for aging loved ones and palliative scenarios, Cerna appears to deliver not just assistance, but reassurance, dignity, and practical pathways back to independence. The sentiment across dozens of testimonials is clear: for many families, Cerna, led by Catalina and her team, has become a trusted ally in caregiving, one that makes the difficult experience of illness and transition a little easier to bear.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Wayne Orange Co (3 miles away) John Wayne Orange Co (3 miles away)
  • Long Beach (Daugherty) (16 miles away) Long Beach (Daugherty) (16 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Cerna Care Facility in Costa Mesa, CA is a board and care home that provides excellent care and amenities for its residents. Situated in a peaceful neighborhood, this facility offers a comfortable and fully furnished environment for seniors to live in.

The dining room at Cerna Care Facility is the perfect place for residents to enjoy delicious and nutritious meals prepared by the skilled staff. The facility also boasts a lovely garden where residents can relax and take in the fresh air. Housekeeping services are provided regularly to ensure a clean and tidy living space.

For the convenience of new residents, Cerna Care Facility offers move-in coordination assistance. Additionally, outdoor spaces are available for residents to enjoy some sunshine or engage in light exercises. Telephone access and Wi-Fi/high-speed internet are provided to keep residents connected with family and friends.

The caring staff at Cerna Care Facility is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that residents receive appropriate medical attention when needed. The facility understands the importance of maintaining diabetes diets or any other special dietary restrictions and provides meal preparation services accordingly.

Transportation arrangements for medical appointments are made for the convenience of residents. Moreover, there are several nearby cafes, parks, pharmacies, restaurants, transportation options, and even hospitals available within close proximity.

Residents at Cerna Care Facility can look forward to scheduled daily activities designed to promote socialization and engagement among peers. This assisted living community strives to provide a supportive environment where seniors can thrive while receiving personalized care tailored to their individual needs.

Overall, Cerna Care Facility offers a comfortable and well-equipped home-like setting where seniors receive exceptional care while enjoying the amenities and conveniences they need for an enjoyable lifestyle in Costa Mesa, CA.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.4 miles)
  • CVS Pharmacy (0.5 miles)
  • CVS Pharmacy (1.2 miles)
  • Rite Aid (1.3 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.5 miles)

Restaurants

  • Raising Cane's Chicken Fingers (0.7 miles)
  • In-N-Out Burger (0.8 miles)
  • Dick Church's Restaurant (2 miles)
  • The Capital Grille (2.4 miles)
  • Din Tai Fung (2.4 miles)
  • Boudin SF (2.4 miles)
  • In-N-Out Burger (2.8 miles)

Cafes

  • MoonGoat Coffee Roasters (2.2 miles)
  • Nespresso Boutique at Bloomingdale's (2.3 miles)
  • Northside Cafe (3.2 miles)
  • Honor Coffee Roasters (4.1 miles)
  • Blue Bottle Coffee (4.1 miles)
  • Starbucks (5.1 miles)
  • Diamond Jamboree Shopping Center (5.3 miles)

Parks

  • Huntington Central Park (2.7 miles)
  • Seeley Park (2.9 miles)
  • Mile Square Regional Park (3 miles)
  • Huntington State Beach (3.8 miles)
  • Huntington Central Park (4.8 miles)
  • Bonita Canyon Park (5.4 miles)
  • William R. Mason Regional Park (5.6 miles)

Physicians

  • Newport Heart North (3.5 miles)
  • Newport Orthopedic Institute (5.6 miles)
  • Hoag Tustin Legacy (6.8 miles)
  • Hoag Medical Group (6.8 miles)
  • Cardiology Specialists of Orange County (7.3 miles)
  • Kaiser Permenente Tustin Medical Offices (7.8 miles)
  • The 200 Building (7.9 miles)

Hospitals

  • Hoag Hospital Newport Beach (3.6 miles)
  • Kindred Hospital Westminster (7.1 miles)
  • Choc (7.9 miles)

Transportation

  • John Wayne Airport (SNA) (3.7 miles)
  • Terminal A (3.7 miles)

Theaters

  • Century Huntington Beach And Xd (5.4 miles)
  • Amc Tustin 14 At The District (5.7 miles)
  • AMC Movie Theater (7.5 miles)

Frequently Asked Questions

Where is Cerna Care Facility?

Nearby Communities

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