The Heathers - Wintergreen
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1565 Wintergreen Place, Costa Mesa, CA 92626
For more information about senior living options: (844) 490-3973
The Heathers - Wintergreen offers a range of housing options with pricing that reflects its premium amenities and location. For semi-private accommodations, residents can expect to pay $5,300 per month, which is notably higher than the average costs in Orange County at $3,431 and California overall at $3,333. When considering private rooms, The Heathers' rate of $6,400 also surpasses both Orange County's $4,104 and the state average of $3,939. Interestingly, the price remains consistent for one-bedroom units at $6,400 as well, again outpacing local averages of $4,380 in Orange County and $4,340 statewide. These figures suggest that while The Heathers - Wintergreen commands a higher price point within its market segment, it likely offers an elevated experience that justifies this investment in quality living.
| Floor plans | The Heathers - Wintergreen | Orange County | California |
|---|---|---|---|
| Semi-Private | $5,300 | $3,431 | $3,333 |
| Private | $6,400 | $4,104 | $3,939 |
| 1 Bedroom | $6,400 | $4,380 | $4,340 |
The home is beautiful and well-maintained. The caregivers are kind and helpful. The staff members at the other facility took the time to learn the patients' names and truly cared about their well-being. The meals at the other facility were fresh and homemade as promised.
The owner of the facilities is money hungry and does not care about the well-being of the patients. The staff turnover is very high, indicating a poorly run business. The owner claimed to provide homemade meals but only served salad and frozen food. Another patient's medications were found in a father's medication bin. The price charged by the facility is ridiculous for the poor service provided. Lack of care and blaming the resident for memory issues caused distress. There were multiple hospital visits due to alleged "falls". Services touted during tours were actually separate contractors that had to be paid for out-of-pocket. Violation of HIPAA rules in egregious ways. Wintergreen residence was crowded, messy, and dirty. Difficulty getting basic maintenance tasks like changing light bulbs done by staff. The owner and her policies are unacceptable. Monthly expenses ranged from $6,000 to $7,000 with no value for money spent on care. A better facility was found through A Place For Mom, implying that The Heathers is not recommended or included in their list of recommended facilities.The Heathers, a group of care facilities, has drawn significant criticism from former residents and their families regarding the quality of care and the overall management style of its owner. While the facilities themselves may appear attractive during guided tours, many reviewers described their experiences as profoundly disappointing, highlighting an underlying issue: a focus on profit over patient well-being. The initial allure can quickly fade when faced with the daily realities of life within these homes.
One consistent theme across reviews is the high turnover rate among staff members. A reviewer noted that while her father was in one of The Heathers? homes for just one month, four staff members left during that time. This rapid turnover raises concerns about employee satisfaction and reflects poorly on the management's ability to retain quality caregivers. High turnover is often indicative of deeper systemic problems within a facility, such as inadequate training or support for employees, which ultimately impacts the level of care provided to residents.
Moreover, claims made by the owner regarding home-cooked meals have also come under fire. Although this feature was prominently advertised both online and in person during tours, actual experiences revealed a different reality: meals largely consisted of pre-packaged frozen food prepared hastily rather than freshly cooked dishes as promised. Family members who attempted to address their concerns with management reported receiving no meaningful response or changes to improve meal quality. This lack of accountability from ownership further fueled dissatisfaction among families seeking genuine care for their loved ones.
In one particularly alarming account, a family discovered another resident?s medications mixed in with their loved one?s prescriptions. Such incidents highlight serious lapses in attention to detail and raise questions about safety protocols within The Heathers' operations. The financial burden imposed on families is substantial as well; many felt that the costs associated with living at these facilities?averaging between $6,000 and $7,000 monthly?did not correlate with the subpar services received. Families cited finding better alternatives at lower prices with far superior levels of actual care.
Furthermore, issues surrounding privacy were highlighted through complaints regarding violations of HIPAA regulations within these homes. Patients? dignity seems compromised in an environment where staff members appeared more focused on blame than empathy when it came to memory-related challenges faced by residents experiencing cognitive decline. One family member described being inundated with phone calls shifting responsibility back onto their loved one due to memory lapses?a distressing situation that left them feeling unsupported during an already difficult time.
Despite some individuals expressing appreciation for specific caregivers who demonstrated true compassion toward residents, negative opinions about The Heathers predominated overall feedback concerning management policies and practices. Many reviewers recommended avoiding this establishment altogether due to poor service levels exacerbated by leadership?s apparent disregard for resident welfare in favor of financial gain. In stark contrast to other facilities where personalized attention nurtured familial relationships?reinforcing feelings akin to being part of a family?the experience at The Heathers seemed devoid of any warmth or genuine caregiving ethos.
Ultimately, it is evident from multiple accounts that prospective residents and their families should approach The Heathers with caution and consider alternative options that prioritize not only beautiful surroundings but most importantly compassionate caregiving practices rooted in respect for each individual?s needs and dignity. With better choices available through resources like A Place For Mom?that empower families seeking appropriate assisted living?there remains hope for those navigating this challenging phase in life without succumbing to facilities characterized by questionable ethics or acute mismanagement.
14 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life. Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
John Wayne Orange Co (3 miles away) Long Beach (Daugherty) (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Brain fitnessBrain fitness is important for seniors as it helps to maintain cognitive function, memory, and overall mental well-being. Engaging in activities that challenge the brain can help prevent cognitive decline and promote a healthier, more fulfilling quality of life in older adults. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
Pet-focused programsPet-focused programs are important for seniors as they provide companionship, reduce feelings of loneliness and depression, encourage physical activity and social interaction, and have been shown to improve overall well-being and quality of life in older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Stretching classesStretching classes are important for seniors because they help improve flexibility, reduce the risk of injury, and promote overall health and well-being. Regular stretching can also help alleviate joint pain and stiffness, enhance balance and coordination, and increase range of motion.
Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults.The Heathers - Wintergreen in Costa Mesa, CA is a warm and comfortable assisted living community that offers a range of care services to meet the individual needs of its residents. With options for board and care home, memory care, and respite care, we ensure that each resident receives personalized attention and support.
Our community provides a variety of amenities to enhance the quality of life for our residents. A beautician is available on-site to help residents look and feel their best. Cable or satellite TV is provided in each room for entertainment purposes. Our dining room offers delicious meals prepared by our skilled staff, catering to special dietary restrictions. The entire facility is fully furnished with tasteful decor, creating a cozy and inviting atmosphere. Residents can enjoy the outdoors in our beautiful garden or take advantage of the outdoor spaces throughout the community.
Housekeeping services are provided to maintain cleanliness and tidiness. Move-in coordination is offered to ease the transition for new residents. We understand that staying connected is important, which is why we provide telephone and Wi-Fi/high-speed internet access.
Our dedicated caregivers are trained to provide assistance with activities of daily living such as bathing, dressing, and transferring. We coordinate with health care providers to ensure seamless healthcare management for our residents. For those with diabetes, we offer specialized diet plans and diabetic care. High acuity care is available for individuals who require more intensive support.
Incontinence care is provided with compassion and dignity. Our staff assists with meal preparation and service, ensuring that each resident’s dietary needs are met. Medication management services guarantee that medications are taken promptly and accurately. Transportation arrangements for medical appointments are made conveniently available while transportation to doctors' appointments ensures easy access to healthcare professionals.
Residents at The Heathers - Wintergreen have an abundance of opportunities for engagement and socialization through our diverse range of activities. Art classes allow residents to express their creativity while brain fitness exercises keep their minds sharp. Community-sponsored activities provide opportunities to connect with other residents and form meaningful relationships. Our gardening club and pet-focused programs offer unique experiences for those who have green thumbs or enjoy spending time with animals. Scheduled daily activities, such as stretching classes and trivia games, keep our residents active and entertained.
Located in Costa Mesa, we are fortunate to have 5 cafes, 5 parks, 22 pharmacies, 1 physician’s office, 11 restaurants, and 2 forms of transportation nearby. This ensures that our residents can easily access amenities and services in the surrounding area.
At The Heathers - Wintergreen, we strive to provide a caring and supportive community where our residents can age gracefully while receiving the care they need.
This part of Costa Mesa, California offers a convenient and accessible location with a variety of amenities nearby. There are several pharmacies such as Rite Aid and CVS Pharmacy within a short distance for easy access to medication and healthcare needs. Additionally, there are plenty of dining options ranging from fast food favorites like In-N-Out Burger to upscale restaurants like The Capital Grille. For coffee lovers, there are cafes including Nespresso Boutique at Bloomingdale's and MoonGoat Coffee Roasters. In terms of recreation, residents can enjoy parks like Mile Square Regional Park and Huntington State Beach for outdoor activities. The area also has healthcare options with physicians' offices like Newport Heart North and hospitals such as Hoag Hospital Newport Beach nearby. Overall, this area provides a mix of convenience, dining options, healthcare facilities, and recreational opportunities for seniors looking to live in Costa Mesa.
The Heathers - Wintergreen offers a range of housing options with pricing that reflects its premium amenities and location. For semi-private accommodations, residents can expect to pay $5,300 per month, which is notably higher than the average costs in Orange County at $3,431 and California overall at $3,333. When considering private rooms, The Heathers' rate of $6,400 also surpasses both Orange County's $4,104 and the state average of $3,939. Interestingly, the price remains consistent for one-bedroom units at $6,400 as well, again outpacing local averages of $4,380 in Orange County and $4,340 statewide. These figures suggest that while The Heathers - Wintergreen commands a higher price point within its market segment, it likely offers an elevated experience that justifies this investment in quality living.
The Heathers - Wintergreen is located at 1565 Wintergreen Place, Costa Mesa, CA 92626 in Orange County, California
The myriad features offered by The Heathers - Wintergreen are integral to providing comprehensive memory care for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing not only promotes personal hygiene but also fosters dignity and independence, while 24-hour supervision ensures safety and immediate support, reducing anxiety for both residents and families. Medication management is crucial in preventing medical mishaps, ensuring that residents receive their medications on time and in the correct dosages. Meal preparation and service cater to nutritional needs, adapting menus for various dietary restrictions while offering social engagement during mealtimes. Transportation arrangements for medical appointments facilitate access to necessary healthcare services, enhancing overall well-being through coordination with health care providers. Additionally, assistance with activities of daily living (ADLs) like transfers supports mobility, helping residents maintain physical function. Incontinence care addresses a sensitive issue with compassion and discretion, minimizing discomfort while promoting self-esteem. Lastly, brain fitness activities stimulate cognitive abilities, helping to maintain mental acuity and engagement in a supportive environment tailored specifically for individuals facing cognitive challenges.
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