6712 Green Ash Court, Citrus Heights, CA 95610
For more information about senior living options: (866) 208-4318
Overall Review of On My Own Home
Cons
The staff need more training on how to speak to their disabled clients and avoid instigating arguments with them.
There were chemicals in the daughter's bedroom, and the worker claimed it wasn't her area to clean.
The caregivers fail to protect the daughter and put her in harm's way.
The facilitators are worked like slaves, denied overtime protections, and forced to do unpaid overtime.
The salary for roles dwindles from a promised amount to less than $5 an hour after travel and long hours.
The company is rotten and cares only about itself, treating consumers and their homes horribly.
Review
This community is best suited for families who must pursue an affordable option and are prepared to supervise care very closely, because the reviews consistently show staffing instability, safety lapses, and variable professionalism. Prospective buyers should assume that a high level of advocacy from family members will be required to keep routines and safety intact. In this setting, the burden of oversight falls on relatives rather than on a consistently reliable care team, making it essential to have time, energy, and a clear plan for escalation if issues arise.
What the feedback reveals is a pattern of deeper problems rather than isolated incidents. Staff communication and training appear ropey at best, with multiple comments about how caregivers interact with residents who have disabilities and how tensions tend to flare rather than defuse. Safety concerns surface repeatedly, mentions of chemicals in a clientâs room and questions about who is responsible for safeguarding personal space and belongings suggest a systemic gap in risk management. There are also pointed notes about overwork and inadequate compensation for staff, culminating in a perception that employees are stretched beyond reasonable limits, which in turn undermines consistency and reliability of care.
The sparse positive impressions do little to counterbalance the negatives. One review characterizes the care effort as genuine but hampered by âprofessional supportâ gaps and a lack of awareness about everyday tasks like grocery shopping. The overarching message is that even when intent is there, execution is inconsistent, and the relationship between staff and residents can deteriorate under stress. Taken together, the comments sketch a home-care vibe that might work only if a family can provide steady direction, monitor safety, and tolerate frequent adjustments in who is present and how care is delivered.
From a decision-making standpoint, the pros do not meaningfully offset the major drawbacks. The practical benefit, that a loved one can stay in a home-like setting with nearby staff, is undermined by reports of disrespectful communication, perceived neglect, and a culture that prioritizes the institutionâs operations over resident welfare. The risk profile rises when safety concerns surface and when staff scheduling appears insufficient to protect residentsâ well-being. In other words, the potential advantage of familiarity and proximity is eclipsed by the likelihood of inconsistent care, friction, and avoidable hazards.
Families weighing options should consider alternatives that offer stronger staffing stability, verifiable training, and proven safety protocols. Look toward established assisted living communities with transparent staff-to-resident ratios,3- to 24-hour supervision options, and documented safeguards for chemical handling and personal belongings. For those insisting on market pricing, demand a detailed service agreement that includes caregiver training standards, escalation procedures, and monthly quality checks. If staying with this provider is under consideration, demand a formal care plan, assigned primary supervisor, and written guarantees around safety, respect, and response times.
Bottom line: the community presents significant red flags that, in practice, translate into inconsistent care and measurable risk. It is not a strong match for families seeking dependable, respectful treatment and reliable staffing. Alternatives with clearer accountability and higher standards should be pursued first. If this option is retained, approach it as a tightly controlled pilot, with explicit benchmarks, ongoing monitoring, and a firm exit strategy should safety or dignity fail to meet acceptable levels.









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