First Call Home Care and Hospice in Citrus Heights, CA
First Call Home Care and Hospice is a senior community in Citrus Heights, CA.
Information last verified:
6929 Sunrise Blvd Suite 180, Citrus Heights, CA 95610
For more information about senior living options: (866) 208-4318
4.8 from 48 reviews
5 stars
44
4 stars
1
3 stars
0
2 stars
1
1 stars
2
Overall Review of First Call Home Care and Hospice
common39 reviews mention this
Compassionate, professional care team
Residents and families consistently describe a compassionate, professional care team at First Call.
Across the reviews, families highlight that the nurses and aides show up ready to help, treat people with dignity, and stay considerate throughout care. Multiple reviewers mention being able to reach the team when they needed support, including scheduled and emergency visits. Several also note that the team spent time with them and communicated in a way that reduced stress during end-of-life care.
common8 reviews mention this
Clear updates and hospice education
Families frequently say the team explained hospice clearly and kept them informed.
Some reviewers specifically call out that staff provided a clear picture of the hospice process and helped them understand what to expect. Others describe regular check-ins, updates on care, and clear explanations of services so they could manage day-to-day needs and decisions. Reviewers also mention that social workers and supervisors were approachable and willing to answer questions during a difficult time.
differentiator10 reviews mention this
Aftercare support continues
Aftercare support is a standout part of the experience, extending help beyond passing.
Many reviewers describe support that continued after their loved one passed, including counseling and help navigating next steps. Several mention assistance related to practical matters like notifications, financial concerns, or final arrangements, plus bereavement-style support. A few reviews also describe families staying in contact for ongoing aftercare help.
caveat2 reviews mention this
Inconsistent communication and nurse fit
Some families report problems with responsiveness, communication consistency, or bedside manner.
One reviewer reports difficulties with communication and medication prescribing responsiveness, describing the need to advocate for basic care during a time when their loved one was actively dying. Another reviewer gives a negative account of a specific nurse’s bedside manner and communication approach, describing a lack of compassion. These concerns stand out compared with the larger number of positive experiences describing responsiveness and support.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Sacramento International (17 miles away)
Nearby Places of Interest
This part of Citrus Heights, California, offers a range of amenities and services that may be appealing to seniors looking for a convenient and vibrant community. With several restaurants such as Wendy's, Raising Cane's Chicken Fingers, and El Tapatio nearby, residents can enjoy a variety of dining options. There are also pharmacies like Walgreens and CVS Pharmacy within close proximity for easy access to medications and health supplies. For medical care, there are reputable physicians' offices including UC Davis Medical Group and Mercy San Juan Hospital in the area. Additionally, there are several parks such as Maidu Regional Park and Hillsborough Park where seniors can enjoy outdoor activities. With theaters like Century Theatre nearby for entertainment options and reliable transportation services like Roseville Amtrak available for travel needs, this area provides convenience and accessibility for senior living.
Restaurants
Wendy's (0.9 miles)
Raising Cane's Chicken Fingers (1 miles)
El Tapatio (1.6 miles)
McDonald's (2.2 miles)
Nixtaco (2.8 miles)
Umi Sushi (3.6 miles)
Chevy's Fresh Mex Restaurants (3.8 miles)
Pharmacies
Walgreens (1 miles)
CVS Pharmacy (1 miles)
Rite Aid (1.9 miles)
Sunrise Village (1.9 miles)
Rite Aid (2 miles)
Walgreens (2.2 miles)
CVS Pharmacy (2.6 miles)
Cafes
Starbucks (1 miles)
Starbucks (1.1 miles)
Dutch Bros Coffee (2.2 miles)
Starbucks (2.7 miles)
Starbucks (2.8 miles)
Starbucks (4.5 miles)
Dutch Bros Coffee (4.6 miles)
Physicians
UC Davis Medical Group (2.1 miles)
Mercy San Juan Hospital (2.7 miles)
Mary Jammal MD (3.8 miles)
Debruin Medical Center (3.9 miles)
Sutter Medical Group (4.1 miles)
Naveen Mishra (4.1 miles)
Kaiser Permanente Department of Psychiatry (4.2 miles)
Hospitals
San Juan Surgery Center (2.6 miles)
Kaiser Permanente Hospital (3.9 miles)
Yuan Franklin E MD - Kaiser Permanente Medical Group (4 miles)
First Call Home Care and Hospice on seniors.fyi includes 8 photos including images showing interior, healthcare, wheelchair, exercise, outdoor, dining, outdoors, assistance, and more.
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Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
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First Call Home Care and Hospice photos
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Interior
Outdoors
Dining
Healthcare
Interior
Dining and Outdoor
Outdoors
Healthcare and Wheelchair
Rehabilitation, Physical Therapy, Exercise, and Caregiver
Assistance
Additional Photos
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Sacramento International (17 miles away)
Compassionate, professional caregivers who build trust and keep families informed.
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