7131 Mathis Court, Citrus Heights, CA 95610
For more information about senior living options: (844) 490-3973
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They are the most incredible family the reviewer has ever met. They genuinely cared for the reviewer's mom and made her part of their family. The reviewer feels blessed to have been with them. Didi and Daniel are thanked for their great work and for being the best.
The service was very dirty and bad. The service is very dirty and bad.Alexa's Elderly Care in Citrus Heights is best suited for families seeking a home-like, intimate caregiving environment where staff form genuine, ongoing bonds with residents and personal attention is the rule rather than the exception. This community appeals to seniors who value warmth, frequent companionship, and a sense of belonging over formal, clinical programming. It suits those with mild to moderate care needs who are comfortable in a small, familial setting and who prioritize relational quality and individualized attention over large-scale routines or institutional feel.
Conversely, those requiring meticulous cleanliness, highly consistent service, and strong professional oversight should consider alternatives. The mix of experiences among reviewers signals a nontrivial risk: facilities of this size can struggle to maintain uniform hygiene and operational discipline. For families needing robust medical management, predictable meal quality, or a facility with clearly documented protocols and licensing standards, larger assisted living communities or boards-and-care homes with formal oversight may deliver more reliable day-to-day consistency.
The strongest positives center on the human connection. When the caregivers are described as deeply caring and capable of integrating a resident into a loving, family-like fold, that relational warmth can transform daily life: comfort, security, and a sense of being truly cared for. Such benefits matter greatly for anyone who fears isolation or feels most secure in a home environment with familiar faces. Yet these advantages do not fully offset the most tangible downsides surfaced in the reviews: cleanliness concerns and what appears to be uneven service quality, which can undermine safety and trust in the long run.
From a decision-making standpoint, the cleanliness issues and reported service gaps should be weighed as core deal-breakers unless verifiable improvements are underway. In a setting where dirt, maintenance lapses, or subpar meals are cited, families must scrutinize housekeeping schedules, room maintenance logs, and food service operations. The presence of two highly negative reviews alongside two strongly positive ones suggests that experience may hinge on individual staff or days, rather than a consistently managed standard. In practice, this translates into a higher need for diligence before a commitment, and a willingness to accept variability in exchange for a homey atmosphere.
Prospective residents and their families should pursue concrete due diligence steps. Schedule in-person tours at varying times to observe cleanliness in common areas and resident rooms, meal service quality, and staff responsiveness. Request to see housekeeping protocols, pest control records, and maintenance logs. Inquire about staff-to-resident ratios, caregiver qualifications, and whether licensed nurses are available on-site or through third-party arrangements. Ask for a clear outline of the care plan process, medication management practices, and how emergencies are handled. Demand references from current families and ask about any past remediation efforts addressing cleanliness or service complaints.
Ultimately, Alexa's Elderly Care can deliver exceptional warmth and a sense of belonging to the right family, but the current signal is that cleanliness and consistent service standards require decisive improvement. Families with a strong tolerance for variability and a high premium on a home-like, personal approach may find this community rewarding once spots are filled with dependable, well-trained staff and a robust housekeeping discipline. For others, especially those who cannot compromise on environmental hygiene, safety, or predictable operations, it is prudent to explore alternatives and compare two or three similarly sized, licensed options with proven track records. A responsible choice will align caregiving values with measurable standards of cleanliness, nutrition, and day-to-day reliability.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Sacramento International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Alexa's Elderly Care, a warm and inviting assisted living community located in the heart of Citrus Heights, CA. Our facility is designed to provide comfort, support, and a vibrant lifestyle for seniors. We pride ourselves on fostering a welcoming atmosphere where residents can feel at home while receiving the care they need.
Our community features a variety of amenities aimed at enhancing the quality of life for our residents. The spacious dining room is perfect for enjoying delicious meals prepared with attention to special dietary restrictions and preferences. Each private resident space comes fully furnished, allowing for personal touches that make it feel like home. Residents can enjoy serene outdoor spaces and beautifully maintained gardens, providing tranquil spots for relaxation or social gatherings.
At Alexa's Elderly Care, we understand that assistance with daily activities is vital for maintaining independence. Our dedicated staff offers comprehensive care services that include assistance with bathing, dressing, transfers, medication management, and meal preparation tailored to individual dietary needs. Every resident receives personalized attention to ensure their specific requirements are met.
Engagement is key to a fulfilling lifestyle, which is why we offer scheduled daily activities designed to promote social interaction and mental stimulation. Additionally, our small library provides a cozy space for reading or quiet reflection.
Convenience is also important; our location puts residents within reach of essential services and recreational opportunities with 7 nearby cafes, 22 pharmacies, 13 physicians' offices, 16 restaurants, 5 hospitals, and ample parks for leisurely strolls or outdoor enjoyment, all just moments away.
With supportive housekeeping services and move-in coordination available to ease the transition into our community, we’re here every step of the way. At Alexa’s Elderly Care in Citrus Heights, CA., we are committed to providing an enriching environment where seniors can thrive physically and emotionally while feeling safe and supported in their golden years.
Alexa's Elderly Care is located at 7131 Mathis Court, Citrus Heights, CA 95610 in Sacramento County, California
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