On My Own Independent Living Services in Citrus Heights, CA

Pros

• The caregivers are kind and helpful.
• The Tuscany staff are kind and helpful.
• On My Own Independent Living Services works well for them and is a good service.
• The caregivers are great and take good care of their loved ones.
• The caregiver's directness, kindness, and understanding are really great.
• The staff are very professional in their work and provide comfortable care.
• They would recommend this service to others.
• The mom is doing well with the caregiver.
• The caregivers keep good communication about progress and information.
• The service is helpful and friendly.

Cons

• The staff needs more training on how to speak to disabled clients and not instigate arguments with them.
• There were chemicals in a daughter's bedroom, and the staff claimed it wasn't their area to clean.
• They treat their facilitators like slaves and push endless unpaid overtime.
• Salaried positions are misleading: $62,000 per year gets dwindled to less than $5 an hour after travel and long days.
• The company cares only about itself, and the staff treat consumers and their homes horribly.
• The billing process is slow and outdated.
• Rotten company.
• You're really on your own with this company and they do not care about anybody but themselves.

Review

On My Own Independent Living Services in Citrus Heights is best suited for families seeking in-home, one-on-one care that keeps a loved one at home while receiving practical daily support. The model shines where a caregiver can handle meals, light housekeeping, transportation for errands, grooming, and social engagement, especially for someone living with Alzheimer's or memory challenges who benefits from a familiar presence. The arrangement works most smoothly when independence remains a priority but a trusted caregiver becomes a regular, reliable partner. Potential clients should be prepared for a laid-back, less formal operating style and a billing cadence that may feel slower or less standardized than traditional care agencies.

Those who should seriously consider alternatives are families needing stringent scheduling, consistent caregiver assignment, and unquestionable adherence to professional standards. Several reviews raise red flags about training gaps and interactions that undermine client dignity, and there are strong claims about unsafe situations and overreaches by staff. Reports of unpaid overtime and exploitative workloads for caregivers also surface in some accounts. If the priority is predictable costs, formal accountability, and rigorous performance metrics, a more structured agency or a residential option may deliver greater reassurance.

Nevertheless, the strongest positives center on the person-to-person care. When a caregiver is aligned with the client, attentiveness, warmth, and practical support can translate into real independence for the loved one. Instances of caregivers guiding meals in ways the family prepared, taking a client to a grocery store, coordinating hair appointments, and simply being present to ease anxiety point to meaningful, tangible value. In many cases, communication with families is open and direct, and the caregiver's patient, compassionate approach matters as much as the occasional tardiness or casual dress code.

Some reviews also highlight the agency's ability to match a caregiver to a specific personality and need - a reassuring factor when the loved one benefits from a steady, respectful relationship. Advisors reportedly helped to locate caregivers quickly, and the care delivered by the caregiver described as "direct, kind, and understanding" can be enough to justify the choice for families who can ride the wave of a flexible process. The loosened billing and administrative tempo may be tolerable for those who value real-time, in-home presence over seamless clerical precision.

On the caution side, the sourcing of care can feel uneven and the operational environment can invite frustration. The most serious concerns touch on staff training and respect, and in some cases care delivery not meeting expectations. The billing process is described as slow or outdated, and the absence of a rigid framework can leave families feeling they are navigating problems without immediate recourse. To mitigate risk, insist on a defined service plan, a dedicated supervisor, visible caregiver assignments, clearer billing terms, and a written escalation path for safety or quality concerns.

Bottom line: On My Own Independent Living Services can be a good fit for households prioritizing intimate, at-home support with a caregiver who can form a strong bond and drive meaningful daily activities. It is not the pick for families seeking a flawlessly uniform, highly regulated operation or a turnkey premium experience. Prospective buyers should interview multiple caregivers, request a short trial period, and demand clear terms on scheduling, costs, and safety protocols. If structure and consistent oversight are paramount, alternatives - whether a more traditional in-home agency or a move to assisted living - should be explored early in the decision process.

This part of Citrus Heights, California offers a variety of amenities that may appeal to seniors looking for a convenient and enjoyable living environment. With multiple pharmacies such as Walgreens, CVS Pharmacy, and Rite Aid in close proximity, access to necessary medications and healthcare services is readily available. There are also several reputable medical facilities nearby, including UC Davis Medical Group and Mercy San Juan Hospital. For leisure activities, residents can enjoy dining at Wendy's, Raising Cane's Chicken Fingers, or El Tapatio restaurants, as well as cafes like Starbucks and Dutch Bros Coffee. Additionally, there are parks such as Maidu Regional Park and Harry Crabb Park for outdoor recreation. The area also offers convenient access to transportation options like the Roseville Amtrak station for easy travel. Overall, this part of Citrus Heights provides a mix of essential services and recreational opportunities that make it a desirable location for senior living.

Restaurants

• Wendy's (1 miles)
• Raising Cane's Chicken Fingers (1 miles)
• El Tapatio (1.6 miles)
• McDonald's (2.2 miles)
• Nixtaco (2.7 miles)
• Umi Sushi (3.5 miles)
• Chevy's Fresh Mex Restaurants (3.7 miles)

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.1 miles)
• Rite Aid (1.9 miles)
• Sunrise Village (1.9 miles)
• Rite Aid (2 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.6 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (1.1 miles)
• Dutch Bros Coffee (2.2 miles)
• Starbucks (2.8 miles)
• Starbucks (2.8 miles)
• Starbucks (4.5 miles)
• Dutch Bros Coffee (4.6 miles)

Physicians

• UC Davis Medical Group (2.1 miles)
• Mercy San Juan Hospital (2.7 miles)
• Mary Jammal MD (3.8 miles)
• Debruin Medical Center (4 miles)
• Sutter Medical Group (4 miles)
• Naveen Mishra (4.1 miles)
• Kaiser Permanente Department of Psychiatry (4.2 miles)

Hospitals

• San Juan Surgery Center (2.6 miles)
• Kaiser Permanente Hospital (3.8 miles)
• Yuan Franklin E MD - Kaiser Permanente Medical Group (3.9 miles)
• Kaiser Permanente Labor and Delivery (3.9 miles)
• Sutter Roseville Outpatient I.V. Therapy (5.2 miles)
• Sutter Roseville Medical Center (5.2 miles)

Places of Worship

• Crossroads Christian Fellowship Wesleyan Church (2.7 miles)
• SDA Ukrainian Church (2.7 miles)
• St Mel's Catholic Church (2.8 miles)

Parks

• Maidu Regional Park (3.2 miles)
• Harry Crabb Park (3.7 miles)
• Hillsborough Park (3.7 miles)
• Sacramento Bar (4 miles)
• Sunrise Area American River Parkway (4.2 miles)
• Negro Bar State Park (4.5 miles)
• Nimbus Flat (5 miles)

Theaters

• Century Theatre (3.5 miles)
• Regal Ua Olympus Pointe (4.5 miles)

Transportation

• Roseville Amtrak (4 miles)