Oakdale Heights of Woodland Hills

Pros

• The staff at Canyon Trails is friendly and supportive, providing a professional and friendly experience.
• The level of care at Canyon Trails has exceeded expectations, with the facility being a safe and comfortable place for loved ones.
• Janette went above and beyond during the tour, making the decision to choose Canyon Trails easy.
• Jeanette was patient, kind, and genuinely cared about the residents and their needs during the tour.
• Susan and her staff at Canyon Trails provided loving and caring support to a 97-year-old resident, allowing him to be happy again.
• The facility at Canyon Trails is clean, lovely, and impressive every time one visits.
• Ann at Canyon Trails is understanding, cooperative, and patient in working with families.
• The staff at Canyon Trails has been great in keeping families updated on their loved ones' conditions during COVID-19.
• Working at Canyon Trails is a joy due to the amazing care and support provided by the staff.
• The amenities at Canyon Trails are exceptional, with a focus on enhancing residents' quality of life.
• The community atmosphere at Canyon Trails is welcoming, cheerful, and engaging for both residents and employees.
• Lori Rolat and Monica Chavez played crucial roles in assisting with the transition for parents moving into memory care at Canyon Trails.
• The staff goes above and beyond with care, activities, management of medical needs, ensuring residents feel loved and supported.
• Residents enjoy various activities like playing poker or bingo, stretching exercises, movie nights under excellent care provided by med techs like Martha or Ivan.
• Families feel extremely blessed to have found Canyon Trails Assisted Living & Memory Care due to its caring environment and outstanding services.
• The team at Canyon Trails provides amazing care for residents who require assistance in various levels of mobility or cognitive abilities.
• The facility is clean with a great vibe that makes families feel comfortable entrusting their loved ones to Canyon Trails.
• The staff at Canyon Trails is friendly, professional, and treats residents with respect and care.

Cons

• Some other assisted living facilities use high-pressure sales tactics and don't listen to concerns or the needs of residents.
• The experience at other facilities was daunting, stressful, and gross due to pushy sales tactics.
• The staff at Canyon Trails listens to concerns and genuinely cares for the residents, unlike some other facilities.
• There were no high-pressure sales tactics during the tour of Canyon Trails, which was appreciated.
• Canyon Trails provides excellent care and attention to their residents.
• The staff at Canyon Trails made the resident's father-in-law happy and provided him with the care he needed.
• Canyon Trails is consistently clean and lovely with a friendly and caring staff.
• Ann at Canyon Trails is cooperative, understanding, and patient in her interactions with families.
• The staff at Canyon Trails has been great about keeping the family updated on the resident's condition during COVID-19 restrictions.
• Working at Canyon Trails is joyful due to the exceptional care and support of the staff.
• The amenities and staff at Canyon Trails are exceptional, providing a high quality of life for residents.
• Upon entering Canyon Trails, there was a friendly atmosphere with engaged seniors and happy employees present.
• The loving staff at Canyon Trails make a genuine difference in the lives of seniors and their families.
• Finding Canyon Trails was a relief during the difficult decision to move both parents into memory care.
• The staff go above and beyond in providing care, activities, medical management, and creating an engaging environment for residents.
• The team at Canyon Trails is family-oriented and goes out of their way to ensure resident satisfaction.
• This facility offers various levels of care, activities, outings, games, amenities like a movie theater room, hair salon, bistro, creating an all-encompassing environment for residents' needs.

Review

Canyon Trails Assisted Living and Memory Care has received rave reviews from multiple individuals who have experienced their facility and services firsthand. One reviewer, Janette, was particularly impressed with the professionalism and friendliness she encountered during her tour and selection process. The staff, led by Jeanette, went above and beyond to provide a positive experience, making the decision to choose Canyon Trails an easy one.

Another individual mentioned that after touring several assisted living facilities for their parents, they found that Canyon Trails was the perfect fit. The friendly and supportive staff exceeded their expectations in terms of care, and their parents have settled in wonderfully within the two months since moving in. This reviewer highly recommends Canyon Trails as a safe and comfortable place for loved ones.

In contrast to other experiences, one person expressed gratitude for Jeanette's patience and kindness during their tour. They appreciated that she genuinely cared about residents' well-being and wasn't focused solely on making a sale. This reviewer found the lack of high-pressure sales tactics refreshing and felt that Canyon Trails is definitely a strong contender for them.

A grateful family member whose father-in-law required additional care found comfort in knowing that Susan and her staff provided the love and attention he needed. Moving into Canyon Trails allowed him to be happy again, surrounded by caring individuals who made him feel safe.

Another visitor to Canyon Trails commended Susan's passionate team for maintaining a clean and lovely environment. They praised both Susan's enthusiasm as well as her sweet-natured staff members. This individual would readily recommend Canyon Trails to their family and friends.

Ann at Canyon Trails also received accolades for her understanding nature, cooperation, and patience while working with families in need. Her efforts were greatly appreciated by those who interacted with her.

One reviewer shared their positive experience with the memory care section of Canyon Trails where their mom resides due to dementia. Despite COVID-19 restrictions limiting visitation, they were pleased with how the staff kept them updated on their mom's condition. The med techs, Diane and Sandra, were particularly helpful in notifying them of any changes in their mom's behavior. This family expressed gratitude for choosing Canyon Trails as a safe and caring environment for their loved one.

An employee at Canyon Trails described working there as a joy due to the exceptional care and support provided by the staff. They found fulfillment in helping families in need during challenging times.

Canyon Trails was praised not only for its excellent care but also for its exceptional amenities. The focus on improving residents' quality of life is evident, with a spacious outdoor area uncommon among other similar facilities in the area. The dining experience was also highly regarded.

The community at Canyon Trails was described as welcoming and filled with happy faces by visitors. Residents were engaged in various activities, adding to the friendly atmosphere. The recent remodel further enhanced the bright and cheerful environment that greeted potential residents and their families.

Lastly, a family shared how choosing Canyon Trails for both parents' memory care needs was a difficult decision emotionally but proved to be a relief once they experienced the loving staff. Lori Rolat and Monica Chavez played vital roles in assisting with evaluations, tours, meeting other residents and staff members, ultimately solidifying their decision. This family appreciated not only the everyday care but also the range of activities available to their parents, which contributed positively to their well-being.

In summary, Canyon Trails Assisted Living and Memory Care has consistently received glowing reviews from individuals who have encountered their facility and staff. From passionate employees like Janette and Ann to compassionate leaders like Susan, Lori Rolat, and Monica Chavez, it is clear that providing exceptional care is a top priority at Canyon Trails. With clean facilities, engaging activities, delicious dining options, and an emphasis on resident well-being, this assisted living community comes highly recommended by those who have experienced its services firsthand.

This area of Canoga Park, California offers convenient access to a variety of amenities and services that may appeal to seniors looking for a comfortable and accessible living environment. With several pharmacies, physicians' offices, and hospitals within a few miles radius, residents can easily meet their healthcare needs. There are also numerous parks nearby for outdoor recreation and relaxation, along with a selection of diverse restaurants and cafes for dining options. In addition, the proximity to transportation options such as Van Nuys Airport and the Van Nuys FlyAway Bus Terminal provides convenient travel opportunities for seniors who may want to explore the surrounding areas or visit family. Overall, this part of Canoga Park offers a mix of convenience, comfort, and accessibility that could make it a desirable location for senior living.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.3 miles)
• Rite Aid (2.8 miles)
• CVS Pharmacy (2.9 miles)

Parks

• Parthenia Park (1 miles)
• Shadow Ranch Park (1.6 miles)
• Castle Peak Park (2.8 miles)
• Chatsworth Park North (3.3 miles)
• Serrania Park (4.1 miles)
• Lake Calabasas (4.5 miles)
• Top of Topanga Overlook (5.2 miles)

Restaurants

• Del Taco (1.1 miles)
• In-N-Out Burger (1.4 miles)
• The Cheesecake Factory (1.8 miles)
• McDonald's (1.8 miles)
• Joey Woodland Hills (2 miles)
• BJ's Restaurant & Brewhouse (2 miles)
• Veggie Grill (2.1 miles)

Physicians

• Evan Bachner Evan J Bachner MD (1.6 miles)
• Center For Orthopaedic Specialists (1.6 miles)
• Providence Medical Institute West Hills OB-GYN (1.7 miles)
• Liberty Pacific Advanced Imaging | West Hills (1.7 miles)
• UCLA Health Woodland Hills (2 miles)
• Kaiser Permanente Health Care (8.1 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (2.2 miles)
• Winnetka Bowl (2.5 miles)
• Starbucks (2.8 miles)
• Porto's Bakery & Cafe (3.1 miles)
• Starbucks (3.2 miles)
• Starbucks (5.5 miles)

Theaters

• AMC Porter Ranch 9 (4.7 miles)
• Regal Simi Valley Civic Center & Imax (8 miles)

Transportation

• Van Nuys Airport (VNY) (6.6 miles)
• Van Nuys FlyAway Bus Terminal to LAX (7.1 miles)

Hospitals

• Veterans Administration (7.4 miles)
• Rinaldi Convalescent Hospital (7.9 miles)