West Hills Health & Rehab Center in Canoga Park, CA
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7940 Topanga Canyon Boulevard, Canoga Park, CA 91304
For more information about senior living options: (844) 490-3973
Vida is hands down the best person here. The staff is extremely lucky to have her. The late mother received excellent care; the physical therapists gave maximum effort, and the place was clean, with a cute cat on the premises. The staff is very kind and as helpful as possible. People here are so nice. Ma Arlyn, PT, was extremely helpful, hardworking, and caring. The therapists provided amazing therapy to help patients learn how to transfer and take care of their needs after surgery.
The staff here are very rude. Supervisor Maribel was rude and unhelpful. The executive administrator was unhelpful, rude, and aggressive, even yelling. The facility is not professional. The workplace is very unfair. There is a profound lack of caring, interest, and professionalism toward vulnerable patients. Patients were left in diapers for over 10 to 12 hours and calls for assistance were ignored. The medical staff were indifferent to patients' needs. Most of the staff are unqualified and, in some cases, downright mean. The reviewer would not recommend Westhills Health and Rehab. A staff member named Bob was rude and impatient with an elderly patient. The food was not edible.West Hills Health & Rehab Center in Canoga Park is best suited for families chasing tangible rehab progress and a clean, manageable living environment, provided there is a strong advocate overseeing daily care. It is not ideal for those seeking uniformly warm bedside manners, consistently immediate assistance, or flawless communication across all shifts. For residents with high needs for constant supervision or complex medical management, alternatives with steadier staffing, stronger culture of compassionate care, or different care models should be seriously considered. Potential options include other skilled nursing facilities with higher staffing stability, hospital-based rehabilitation units, or home-health pathways that reduce transitions.
On the upside, when rehabilitation is the focus, several therapists and nurses earn praise for skill and dedication. A number of staff are described as genuinely caring, with physical therapists and aides delivering coaching that translates into real mobility gains. The facility's cleanliness and small, homey touches - like a resident-friendly cat - contribute to a more dignified atmosphere. For families willing to align with specific caregivers and for residents who respond well to structured therapy plans, meaningful progress is possible, and some residents leave with improved independence thanks to motivated therapists and attentive case management.
Yet the negative experiences reverberate across the majority of accounts. Chronic understaffing frequently yields delayed assistance, with calls sometimes going unanswered for extended periods and essential tasks postponed. Medication lapses and forgotten doses recur, and there are multiple reports of residents being left in bed for long stretches instead of receiving needed mobilization. Several reviews describe rude or aggressive interactions from supervisors, along with a culture that appears to blur accountability and compassion. Language barriers and difficulty reaching leadership when issues arise further complicate the care picture.
These tensions materially undercut any rehab gains and the clean environment. The strongest positives - dedicated therapists, overall cleanliness, and pockets of compassionate care - cannot fully offset the safety and dignity risks created by inconsistent staffing and uneven bedside attention. The presence of a few standout clinicians demonstrates what is possible, but that level of care is not guaranteed across all shifts or days. The facility's potential remains real, yet it depends on a heavy emphasis on oversight, clear communication, and reliable staffing to be realized consistently.
Decision-making should hinge on verifiable, concrete assurances before selection. Prospective families ought to schedule multiple visits across different times to observe response times, and to meet the therapy director and charge nurse. Clarify staff-to-patient ratios, the facility's plan to address ongoing understaffing, and the escalation process for concerns. For rehab-focused goals, secure a written, milestone-driven therapy plan with guaranteed daily sessions and a clear pathway back to independence. If these assurances cannot be nailed down, or if warmth, reliability, and timely daily support across all shifts are non-negotiable, serious consideration should be given to alternatives that prioritize consistent, compassionate care.
In the end, West Hills Health & Rehab Center offers potential for meaningful rehab outcomes under the right conditions, but the downside is substantial enough to demand caution. It is a practical option for families who can maintain vigilant oversight and insist on accountability, especially when the primary aim is efficient rehabilitation. For those seeking consistently compassionate care, immediate responsiveness, and dependable daily support from every staff member, exploring better-staffed facilities or alternative care pathways is the prudent path.
145 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (14 miles away) Los Angeles International (22 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The West Hills Health & Rehab Center in Canoga Park, CA is a vibrant assisted living community that provides a range of amenities and care services to enhance the quality of life for its residents. The facility offers a variety of amenities to cater to the needs and preferences of its residents, including a beauty salon for grooming and self-care needs, cable or satellite TV for entertainment, a computer center for technology access, and a gaming room for leisure activities.
Residents can enjoy their meals in the elegant dining room offering restaurant-style dining experiences with special dietary restrictions taken into consideration. There is also a small library available for those who love reading and learning. Additionally, the community features outdoor spaces such as gardens where residents can relax and enjoy nature.
West Hills Health & Rehab Center ensures that all necessary care services are provided round-the-clock to meet the individual needs of each resident. The 24-hour call system ensures immediate assistance whenever needed, while 24-hour supervision guarantees constant support and safety. Trained staff members provide assistance with activities of daily living, such as bathing, dressing, and transfers.
For residents with specific dietary requirements, diabetes diet plans and special dietary restrictions are carefully considered during meal preparation and service. Medication management is available to ensure that all medications are taken as prescribed. A mental wellness program focuses on promoting emotional well-being among the residents.
Transportation is made convenient as the community offers both community-operated transportation services as well as transportation arrangements for non-medical purposes. Residents can easily access nearby doctors' appointments or go on planned day trips organized by the facility.
With concierge services available, residents have access to personalized assistance in various aspects of their daily lives. Planned fitness programs keep them active and healthy, while scheduled daily activities provide opportunities for socializing and engagement within the community. Additionally, residents themselves organize activities based on their interests.
The West Hills Health & Rehab Center is conveniently located near multiple cafes, parks, pharmacies, physicians, restaurants, and theaters, providing ample options for residents to explore their surroundings and engage in the local community. This assisted living community offers a comprehensive range of amenities and care services to ensure the comfort, well-being, and enjoyment of its residents.
West Hills Health & Rehab Center is located at 7940 Topanga Canyon Boulevard, Canoga Park, CA 91304 in Ventura County, California
West Hills Health & Rehab Center on seniors.fyi includes 7 photos including images showing interior, healthcare, living room, decor, mirrors, assistance, lighting, seating area, and more.
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