Palm Assisted Living
Save2818 Tiburon Way, Burlingame, CA 94010
For more information about senior living options: (844) 490-3973
Palm Assisted Living offers competitive pricing for its services, particularly when compared to San Mateo County and the broader state of California. For a semi-private room, residents can expect to pay $4,500 per month, which is notably higher than the county average of $3,830 but remains more affordable than the state's average of $3,333. When it comes to private rooms, Palm's rate stands at $6,000, which exceeds both the county's average of $4,281 and California's statewide average of $3,939. The cost for a one-bedroom unit mirrors that private room price at $6,000 monthly - a significant leap from the county's average of $5,821 and above the state's median of $4,340. While Palm Assisted Living may present higher costs in certain categories compared to local and state averages, it also reflects the quality and level of care that residents receive within this facility.
| Floor plans | Palm Assisted Living | San Mateo County | California |
|---|---|---|---|
| Semi-Private | $4,500 | $3,830 | $3,333 |
| Private | $6,000 | $4,281 | $3,939 |
| 1 Bedroom | $6,000 | $5,821 | $4,340 |
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The tour guide Richard was very thorough in explaining all the features Pacifica Senior Living offers. The staff were very helpful in making one feel at home. Hola led the memory care staff and was fantastic and very flexible in addressing residents' needs. Rowena, the RSD Director, provided regular updates and was instrumental in coordinating care. The memory care department and staff are wonderful and very courteous. Amanda North became the go-to person for everything, with excellent communication. Stephanie Brice, the ED, is excellent. Renovations are moving forward with more modern and clean lines. Tours with Ruth were enjoyable, and the staff made the family member feel welcome from the moment they walked in. The food is excellent and always fresh. The memory care director Mary Anne consistently communicates and cares for residents. The ED Jeff is kind and capable of leading the community.
The services listed on the website are not offered at this location. Rent continues to increase while services decrease. Repairs in residents' rooms have taken nearly a year and are not done well when completed. The TV has been broken for a long time and isn't available daily. The van was out of service for months, preventing outings, and after it was fixed staff claim they lack the time to take residents out or to grocery stores, giving only 30 minutes to shop. Management and concierge staff have been inconsistent, with positions frequently left unfilled, and management is difficult to reach and seems not to address issues. Resident care is suffering severely. The facility has gone downhill quickly over the past year, to the detriment of residents. The facility would not be recommended for those needing socialization, structured activities, or transportation support. These services have not been offered for a long time despite complaints from residents and loved ones. Corporate contact options on the website are unhelpful. The tone and atmosphere of the home have deteriorated under changing executive leadership. After the sale, staff stopped greeting residents with cheerful smiles, music disappeared, and food quality declined. The current ED is all business, with strict rules and no room for negotiation. The facility's 2024 rent increase prompted consideration of relocating to a competing facility. The facility was non-responsive when inquiries about LTC care were made (no follow-up after initial contact). If staff appear disorganized, there is little confidence that residents would receive prompt and personalized attention.The collection of reviews paints a picture of a senior living community that can feel like two different places at once. At its best, the facility is described as welcoming, bright, and well-staffed, with memory care in particular receiving high praise for attentiveness and advocacy. At its worst, residents and their families recount ongoing frustrations with promised services that aren't delivered, maintenance delays that linger for months, and a management structure that seems hard to reach or slow to respond. One thing that emerges clearly is the impact of leadership and organizational changes on everyday life for residents, families, and caregivers.
On the negative side, many reviewers express chronic concerns about what is advertised versus what is actually provided at the location. They claim that services listed on the website are not offered locally, while rent continues to rise and the range of services appears to shrink. Repairs in a resident's room reportedly took nearly a year to complete and, when finished, were not up to standard. The television in common areas or resident rooms has been broken for an extended period, and the facility's van service was out of service for months, leaving residents without transportation to events or to run errands. Management and concierge staff are described as inconsistent, frequently changing positions, or left unfilled, which makes the facility difficult to reach and often unhelpful in addressing problems. Overall resident care, according to these reviewers, has suffered, and several readers say they would not recommend the place to someone who relies on socialization, structured activities, or transportation assistance. Some even express frustration that getting in touch with corporate feels impossible through the site or other channels.
Yet amid the concerns, there are vivid accounts of good experiences and genuine appreciation for some staff members and moments of care. One reviewer describes a sister's first day as wonderful, praising a tour guide named Richard for being thorough about all the features the community offers. The location is highlighted as ideal for strolls in the park, access to downtown, and nearby shopping, with staff described as helpful and welcoming. A separate note recalls the warm, home-like atmosphere that made a family member feel cared for from the outset, with emphasis on the care team's compassion and the sense of belonging fostered by the staff's friendliness and attentiveness.
Memory care, in particular, stands out as a strong point for several families. A conservator recounts that the memory care team, led by Hola, was fantastic and flexible, making appropriate adjustments to address a resident's gradually declining condition. Before a mid-2023 reorganization, Rowena - the facility's RSD Director - was described as a reliable, respectful advocate who provided regular updates and collaborated well with families. These memories of steady communication and considerate advocacy are contrasted with later concerns about leadership turnover, but the memory care unit consistently earns praise for being responsive and person-centered. Other reviewers point to Rowena as a standout in advocating for residents' needs and maintaining an attentive, compassionate approach.
The narrative also highlights the impact of organizational turbulence on atmosphere and morale. After the facility's reorganization and sale from Atria Burlingame to Pacifica, several reviewers note a notable shift in tone and ambiance. The previous environment - marked by cheerful greetings, celebratory events, and vibrant music - was described as having diminished after the acquisition, though care quality remained stable. An executive director who is perceived as strictly rule-bound is described as reducing warmth and spontaneity, even while maintaining an open-door policy that some families found less than satisfying. The review of this period mentions a substantial 10% price increase for 2024 and a consideration to relocate to a different facility, illustrating how financial pressures and leadership changes can influence families' decisions and perceptions of value.
Nevertheless, there are persistent testimonials of individual staff members going above and beyond in ways that deeply influenced families. One review highlights Amanda North as a go-to person through a period of concern, describing her as a key source of communication and reassurance. Ruth, who guided a Saturday tour, is remembered for creating a welcoming, reassuring impression that helped a family feel confident about moving in. In memory care, Mary Anne - the memory care director - receives frequent commendations for communication and care quality, while other staff members - such as the maintenance team, the dietary and activity staff, and drivers - are recognized for their dedication and reliability. In the broader community, Anoop Nair is praised for professionalism and leadership as executive director, and multiple comments celebrate Rowena's advocacy and kindness as a steadying, supportive presence in both memory care and overall operations. Even a resident who has stayed through changes emphasizes gratitude for the staff who helped create a sense of home.
Taken together, the reviews reveal a facility that can be a source of genuine comfort and high-quality care in memory care units, especially when leadership and specific individuals are engaged and responsive. They also reveal real frustrations around access to services, maintenance delays, and shifts in culture and atmosphere tied to ownership transitions and executive turnover. Families considering this community are likely to encounter a mixed experience: moments of exceptional care and warmth, tempered by periods of operational strain and communication gaps. The most enduring message is that continuity of thoughtful leadership, reliable maintenance, and a stable approach to offering the promised services will matter most to residents and their loved ones as they navigate daily life and decisions about staying or moving to a different facility.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Francisco International (3 miles away) Metropolitan Oakland International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Palm Assisted Living in Burlingame, CA is a welcoming and comfortable community offering Board and Care Home as well as Memory Care services. Our residents enjoy a range of amenities to enhance their daily lives, including activities on-site, cable or satellite TV, a dining room, fully furnished living spaces, and beautiful gardens to relax in. Housekeeping services ensure that our residents live in a clean and tidy environment.
Indoor common areas provide opportunities for socializing and connecting with others, while outdoor common areas offer space for outdoor activities and enjoyment of the fresh air. Our community is wheelchair accessible and features private accommodations to suit individual needs. We also offer respite or short-term stays for those needing temporary care.
At Palm Assisted Living, we understand the importance of staying connected, which is why we provide telephone services as well as Wi-Fi/high-speed internet access. Our compassionate staff provides assistance with activities of daily living such as bathing, dressing, transfers, and ambulatory care. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention.
Our dedicated team ensures that residents with specific dietary needs are well-cared for by offering diabetes diets, special dietary restrictions, kosher options, vegetarian meals, and meal preparation services. Medication management is provided to ensure medication adherence and safety.
We understand the importance of keeping our residents engaged and stimulated. Therefore, our community offers various activities on-site such as games and crafts as well as community-sponsored activities. Scheduled daily activities cater to different interests and preferences.
Convenience is key at Palm Assisted Living with numerous nearby amenities available. We have cafes, parks, pharmacies, physicians' offices, restaurants, transportation options close by making it easy for residents to access these essential services when needed.
Come experience the warm and caring environment at Palm Assisted Living where your loved ones will receive personalized care in a comfortable setting.
This part of Burlingame, California, offers a convenient and accessible location for senior living. With several hospitals and pharmacies within close proximity, residents can easily access medical care and prescriptions. The area also features a variety of dining options ranging from fast food to seafood restaurants, as well as cafes for socializing or relaxing. Nearby parks provide opportunities for outdoor recreation and leisurely strolls. Additionally, there are physicians' offices in the vicinity for ongoing healthcare needs. For entertainment, a movie theater is just a short drive away. Overall, this part of Burlingame offers a mix of amenities that cater to the needs and interests of older individuals looking for a comfortable and well-rounded community to call home.
Palm Assisted Living offers competitive pricing for its services, particularly when compared to San Mateo County and the broader state of California. For a semi-private room, residents can expect to pay $4,500 per month, which is notably higher than the county average of $3,830 but remains more affordable than the state's average of $3,333. When it comes to private rooms, Palm's rate stands at $6,000, which exceeds both the county's average of $4,281 and California's statewide average of $3,939. The cost for a one-bedroom unit mirrors that private room price at $6,000 monthly - a significant leap from the county's average of $5,821 and above the state's median of $4,340. While Palm Assisted Living may present higher costs in certain categories compared to local and state averages, it also reflects the quality and level of care that residents receive within this facility.
Palm Assisted Living is located at 2818 Tiburon Way, Burlingame, CA 94010 in San Mateo County, California
Palm Assisted Living's features are specifically designed to cater to the unique needs of residents experiencing dementia or Alzheimer's disease, ensuring they receive holistic care. Assistance with dressing and bathing fosters personal dignity and comfort while addressing cognitive challenges related to self-care. Medication management ensures that residents adhere to prescribed regimens, minimizing the risk of complications from missed doses or incorrect medications. Meal preparation and service offer nutritious options tailored to individual dietary needs, encouraging proper nutrition. Transportation arrangement for medical appointments promotes continuity of care through access to necessary health services, while coordination with healthcare providers allows for a seamless integration of treatment plans. Activities of daily living assistance supports essential routines, reinforcing a sense of normalcy and independence. Assistance with transfers enhances mobility safety, reducing the likelihood of falls, complemented by 24-hour supervision that guarantees a secure environment. Incontinence care addresses an often sensitive issue with compassion and respect, allowing residents to maintain their dignity during daily life activities. Collectively, these features create an environment where residents can thrive despite the challenges posed by memory impairment.
Palm Assisted Living on seniors.fyi includes 5 photos including images showing interior, windows, bedroom, bathroom, lighting, living room, fireplace, rug, and more.
Burlingame Senior Care
Burlingame, CA
Friendly, knowledgeable staff with a good staff-to-resident ratio and transportation assistance.
Burlingame Senior Care costs
Burlingame Senior Care reviews
Burlingame Senior Care images
American Heritage Senior Care
Burlingame, CA
Convenient Burlingame location with nearby dining, parks, pharmacies, transportation, and healthcare
Burlingame Senior Home 2
Burlingame, CA
Intimate, homelike setting with personalized care and comprehensive on-site amenities
Elder Care Haven
Burlingame, CA
Competitive semi-private pricing compared to local averages.
Elder Care Haven costs
Elder Care Haven reviews
Elder Care Haven images
Millbrae Board & Care Home
Millbrae, CA
Warm, home-like environment with attentive staff.
Millbrae Board & Care Home costs
Millbrae Board & Care Home reviews
Millbrae Board & Care Home images
JAI Residential Care Home
Millbrae, CA
Spacious private rooms in a welcoming home with on-site activities.
JAI Residential Care Home costs
JAI Residential Care Home reviews
JAI Residential Care Home images
The Trousdale
Burlingame, CA
Beautiful, well-maintained community with attentive staff and engaging amenities.
The Trousdale costs
The Trousdale reviews
The Trousdale images
Magnolia Of Millbrae
Millbrae, CA
Friendly, caring staff in a well-maintained, upscale community with good dining.
Burlingame Villa
Burlingame, CA
Caring, attentive staff in a home-like setting with a well-kept garden and engaging activities.
Burlingame Villa costs
Burlingame Villa reviews
Burlingame Villa images
Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
Safeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health
The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Interior
Bedroom
Windows
Lighting
Understanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations