Elder Care Haven in Burlingame, CA
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2108 Trousdale Drive, Burlingame, CA 94010
For more information about senior living options: (844) 490-3973
Elder Care Haven offers competitive pricing for its services, particularly when compared to both San Mateo County and the broader California market. For semi-private rooms, Elder Care Haven charges $2,900 per month, significantly lower than the county's average of $3,830 and notably more affordable than the state average of $3,333. Similarly, in the private room category, Elder Care Haven's rate of $4,500 remains slightly above the San Mateo County average of $4,281 but is still more reasonable compared to California's overall average of $3,939. These figures suggest that Elder Care Haven not only provides tailored elder care solutions but also strives to maintain accessibility in an increasingly challenging financial landscape for families seeking such essential services.
| Floor plans | Elder Care Haven | San Mateo County | California |
|---|---|---|---|
| Semi-Private | $2,900 | $3,830 | $3,333 |
| Private | $4,500 | $4,281 | $3,939 |
The staff are excellent. The Burlingame Skilled Nursing staff have been a godsend for their loved one; their expertise and compassion are master-level. The staff are very helpful and attentive, treating families like their own. The staff are friendly and helpful, and residents are treated well. The staff are extraordinarily professional, friendly, and provide a comforting environment for patients and families. The staff are helpful and professional. The greeter was sincere and professional. The facility was very clean. The staff are very polite and helpful. The team at this facility was caring, kind, and communicative; direct care staff were supportive and helpful.
The staff are described as unprofessional, uncompassionate, and uneducated, leading to neglect of patients. The facility is outdated and has a significant language barrier, undermining care. Belongings were reportedly stolen, and the reviewer would not recommend the facility. Staff are said to not respond to basic needs, leaving patients in waste for hours. There was an incident where a patient was given someone else's medication. A COVID outbreak is described as uncontrolled, with deaths and long-term negligence. The facility is accused of racial discrimination and mistreatment toward Black patients and Filipino staff. Management is called incompetent and the facility urged to be shut down, with overworked staff.Elder Care Haven in Burlingame is best suited for families that prize hands-on, compassionate front-line care and a belief that attentive nursing staff can make a real difference in daily quality of life. The community appears to deliver strong, capable caregiving on the units: nurses and CNAs who are described as professional, patient, and genuinely invested in residents. For families navigating post-acute rehab or long-term skilled-nursing needs, this facility can offer a humane, approachable care environment where staff people matter and daily interactions feel personal rather than transactional.
That said, serious caveats warrant deliberate consideration. Prospective residents whose top priority is unwavering administrative stability, predictable operations, and tightly controlled procedures should explore alternatives. The facility's reviews reveal a troubling mix of outcomes tied to management and staffing realities: frequent leadership turnover, occasional gaps in medication administration, and reports of miscommunication or perceived neglect. In a setting where safety and reliability are paramount, these factors shift the risk profile enough that families with zero tolerance for lapses may want to look elsewhere.
On the upside, the most consistent strength cited across many reviews is the quality and dedication of direct-care staff. Front-line teams are praised for being attentive, kind, and genuinely engaged with residents and families. The facility earns credibility from accounts of staff treating residents with dignity, maintaining a welcoming "family" atmosphere, and being willing to incorporate feedback in meaningful ways. When the focus remains squarely on the daily interactions - help with bathing, feeding, mobility, and timely response to needs - the care experience can be markedly positive and reassuring for loved ones who value personal connection and visible empathy.
Yet the gravity of the downsides cannot be ignored. The decade-long chorus of concerns includes understaffing and burnout among nurses and aides, which can translate into slower responses and inconsistent communication. There are disturbing reports of property loss, medication delays or errors, and accusations of unprofessional conduct or neglect in some cases. Language barriers and turnover in administrative leadership further complicate coordination with families and outside providers. Given the severity of some reviews - ranging from claims of failed care to outright calls for shutdown - these factors materially affect risk assessment and decision making.
In balancing the appeal of outstanding frontline care against the risk signals from management and safety-related complaints, the decision becomes situational. For families willing to stay actively engaged - frequent visits, direct conversations with the unit managers, and a clear escalation plan - the positives can outweigh many concerns, particularly when the resident's immediate needs revolve around daily caregiving and social engagement rather than complex medical oversight. The facility's openness to feedback and its demonstrated ability to cultivate a comforting environment in many units provide a practical counterweight to the more troubling narratives.
The path forward should be deliberate and informed. Prospective residents and families should schedule thorough on-site tours, observe staff-resident ratios during peak hours, and request candid discussions with unit supervisors about care-planning processes, medication management, incident reporting, and how the community handles complaints. Ask to review recent care plans, safety checks, and how staff communicate changes to families. If the impression during a visit aligns with everyday care and a transparent governance structure, Elder Care Haven can be a solid choice. If not, alternatives that prioritize consistent staffing, tighter oversight, and proven risk controls may be wiser, even if they require a longer search.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Francisco International (2 miles away) Metropolitan Oakland International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elder Care Haven in Burlingame, CA is a warm and inviting board and care home that provides exceptional senior living services. Our community offers a range of amenities to ensure the comfort and convenience of our residents. The fully furnished rooms provide a cozy and homelike atmosphere, while the dining room serves delicious meals tailored to meet any special dietary restrictions.
At Elder Care Haven, we understand the importance of an active lifestyle, which is why we offer scheduled daily activities for our residents to enjoy. Our beautiful garden and outdoor space provide a serene setting for relaxation or socializing with fellow residents. Housekeeping services are provided to keep the living environment clean and tidy.
In addition to creating a comfortable living environment, we also offer comprehensive care services for our residents. Our highly-trained staff assists with activities of daily living such as bathing, dressing, and transfers, ensuring safety and comfort at all times. We work closely with healthcare providers to coordinate any medical needs or appointments, including transportation arrangements.
For those with specific dietary requirements or conditions such as diabetes, our staff is experienced in providing specialized care and diet plans to promote overall health and well-being. Medication management ensures that residents receive their medications on time and as prescribed.
Elder Care Haven is conveniently located near various amenities in the Burlingame area. With several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals nearby, our community offers easy access to local resources and services.
We take pride in providing personalized care in a compassionate environment at Elder Care Haven. Experience peace of mind knowing your loved one is well-cared for in our welcoming assisted living community.
This part of Burlingame, California, offers convenient access to essential amenities such as pharmacies, hospitals, transportation options, restaurants, cafes, parks, physicians' offices, theaters, and places of worship. With multiple pharmacies and hospitals within close proximity, residents can easily access healthcare services. The diverse dining options cater to various preferences, and nearby parks provide opportunities for outdoor recreation. Additionally, the presence of cafes and theaters offers entertainment options for leisure activities. For those seeking spiritual fulfillment, a place of worship is also located in the area. Overall, this neighborhood in Burlingame provides a well-rounded environment with all necessary services and facilities readily available for seniors looking for a comfortable living arrangement.
Elder Care Haven offers competitive pricing for its services, particularly when compared to both San Mateo County and the broader California market. For semi-private rooms, Elder Care Haven charges $2,900 per month, significantly lower than the county's average of $3,830 and notably more affordable than the state average of $3,333. Similarly, in the private room category, Elder Care Haven's rate of $4,500 remains slightly above the San Mateo County average of $4,281 but is still more reasonable compared to California's overall average of $3,939. These figures suggest that Elder Care Haven not only provides tailored elder care solutions but also strives to maintain accessibility in an increasingly challenging financial landscape for families seeking such essential services.
Elder Care Haven is located at 2108 Trousdale Drive, Burlingame, CA 94010 in San Mateo County, California
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