Elder Care Haven in Burlingame, CA
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Information last verified:
2108 Trousdale Drive, Burlingame, CA 94010
For more information about senior living options: (844) 490-3973
Elder Care Haven offers competitive pricing for its services, particularly when compared to both San Mateo County and the broader California market. For semi-private rooms, Elder Care Haven charges $2,900 per month, significantly lower than the county's average of $3,830 and notably more affordable than the state average of $3,333. Similarly, in the private room category, Elder Care Haven's rate of $4,500 remains slightly above the San Mateo County average of $4,281 but is still more reasonable compared to California's overall average of $3,939. These figures suggest that Elder Care Haven not only provides tailored elder care solutions but also strives to maintain accessibility in an increasingly challenging financial landscape for families seeking such essential services.
| Floor plans | Elder Care Haven | San Mateo County | California |
|---|---|---|---|
| Semi-Private | $2,900 | $3,830 | $3,333 |
| Private | $4,500 | $4,281 | $3,939 |
The staff are kind, patient, and quick to respond to questions. The wound care doctor and team provide excellent, compassionate care. The Burlingame Skilled Nursing I team attends to residents’ comfort and well-being every day. Therapy sessions are well planned and the staff are on top of things. The meals smell good and the overall dining experience is positive. The staff are caring, professional, and create a comforting environment for patients and families. They are dedicated, attentive, and treat families with respect. The facility is clean and the staff are sincere, courteous, and helpful. The care team is knowledgeable and compassionate, providing master-level care.
The facility's nursing skill is very low and lacks experience in providing patient care. Communication among staff is not cooperative in delivering patient care. The facility is horrible and would not be recommended for anyone's family member. Most staff did not respond to patients' dire needs, leaving them in soiled conditions for hours. Belongings were stolen and proper care was not provided. The facility experienced a Covid outbreak that was not controlled and caused harm. The facility discriminates against Black patients and favors Filipino staff. They raised the rate per bed to $625 per day, described as an insurance scam. Staff turnover is high and staff are disgruntled, undermining care. The facility shows neglect with outdated equipment, poor room conditions, and a strong odor.Elder Care Haven in Burlingame is best suited for families that prize genuinely compassionate, hands-on staff and solid rehab-oriented support. The community often shines where bedside care meets practical therapy planning: wound care teams that are experienced, therapy sessions that feel deliberate, and staff who respond promptly to questions and concerns. For families seeking daily reassurance that a care team is paying attention to comfort, safety, and overall well-being, this facility can deliver. The strongest case for this community rests on the human side of care, the people who show up, listen, and work to make days smoother for both residents and their families.
That said, there are clear reasons to consider alternatives, especially for families with higher expectations for consistency, safety, or modern amenities. If the priority is rock-solid medication management, predictable oversight, and a facility that feels uniformly well-run every day, other options may be preferable. Those who have experienced or fear frequent staff turnover, persistent communication gaps, or reputational concerns about safety and accountability should scrutinize alternatives. Families should also weigh whether a contemporary facility with more up-to-date infrastructure and stricter governance would better align with long-term needs or with residents who require a high level of medical coordination.
The key positives, kind, responsive staff; real attentiveness to comfort; and a generally thoughtful approach to daily care, often offset some of the downsides, but not universally. Multiple accounts describe staff as attentive, patient, and genuinely helpful, with families feeling well-connected to caregivers and therapists. The wound care team and therapy services emerge as standouts, delivering a degree of clinical competence that provides tangible reassurance for those rehabilitating after surgery or dealing with wounds. Cleanliness and a welcoming arrival experience also recur in favorable impressions. When the care team is functioning at a high level, the milieu feels safe, supportive, and family-friendly, which can translate into smoother visits and clearer communication during the recovery or adjustment process.
Even with those strengths, the cons are nontrivial and frequently cited, and they live opposite the strongest positives. Understaffing, staff burnout, and the resulting impact on responsiveness and consistency recur in the narratives. Several reviews reference delays with medications, gaps in routine care, and, in some cases, disconcerting lapses that have eroded trust for families. Reports of misplacement or loss of belongings, and even more troubling anecdotes about neglect or inadequate attention to non-ambulatory residents, illuminate real safety concerns. Language barriers and high caregiver turnover contribute to communication friction, making it harder for family members to feel assured that concerns are heard and acted upon. The facility’s physical environment is described by some as outdated, which can compound concerns about safety and accessibility for residents with mobility or cognitive needs.
What this means for families weighing a placement is to separate the praise from the red flags with clear expectations. If choosing Elder Care Haven, insist on tangible assurances: a stable, predictable staffing pattern with defined caregiver assignments; explicit medication administration protocols and real-time documentation; and a robust system for family communication, including regular updates from a designated point person. Ask about incident histories, how concerns are escalated, and what steps are taken when a resident’s needs shift. Request ongoing opportunities to observe care during different shifts, and seek permission to speak with current residents and their families about daily life, not just the surface impression. Concrete demonstrations of reliability, such as adherence to care plans, timely response to call lights, and transparent handling of grievances, should be non-negotiable.
In the end, Elder Care Haven can be a good fit for families who value heartfelt, attentive care and a competent therapy component, provided staffing levels, safety assurances, and governance align with a given family’s risk tolerance. For households where medical coordination, consistent medication management, and a consistently modern, well-maintained facility are non-negotiable, this community warrants cautious comparison with other options. Prospective buyers should prioritize firsthand observations, verify caregiver continuity, and demand explicit metrics on safety, incident resolution, and regulatory compliance before committing. A measured visit, with targeted questions and a careful read of recent family experiences, will reveal whether this Burlingame facility can deliver the dependable, high-quality experience sought.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Francisco International (2 miles away) Metropolitan Oakland International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elder Care Haven in Burlingame, CA is a warm and inviting board and care home that provides exceptional senior living services. Our community offers a range of amenities to ensure the comfort and convenience of our residents. The fully furnished rooms provide a cozy and homelike atmosphere, while the dining room serves delicious meals tailored to meet any special dietary restrictions.
At Elder Care Haven, we understand the importance of an active lifestyle, which is why we offer scheduled daily activities for our residents to enjoy. Our beautiful garden and outdoor space provide a serene setting for relaxation or socializing with fellow residents. Housekeeping services are provided to keep the living environment clean and tidy.
In addition to creating a comfortable living environment, we also offer comprehensive care services for our residents. Our highly-trained staff assists with activities of daily living such as bathing, dressing, and transfers, ensuring safety and comfort at all times. We work closely with healthcare providers to coordinate any medical needs or appointments, including transportation arrangements.
For those with specific dietary requirements or conditions such as diabetes, our staff is experienced in providing specialized care and diet plans to promote overall health and well-being. Medication management ensures that residents receive their medications on time and as prescribed.
Elder Care Haven is conveniently located near various amenities in the Burlingame area. With several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals nearby, our community offers easy access to local resources and services.
We take pride in providing personalized care in a compassionate environment at Elder Care Haven. Experience peace of mind knowing your loved one is well-cared for in our welcoming assisted living community.
This part of Burlingame, California, offers convenient access to essential amenities such as pharmacies, hospitals, transportation options, restaurants, cafes, parks, physicians' offices, theaters, and places of worship. With multiple pharmacies and hospitals within close proximity, residents can easily access healthcare services. The diverse dining options cater to various preferences, and nearby parks provide opportunities for outdoor recreation. Additionally, the presence of cafes and theaters offers entertainment options for leisure activities. For those seeking spiritual fulfillment, a place of worship is also located in the area. Overall, this neighborhood in Burlingame provides a well-rounded environment with all necessary services and facilities readily available for seniors looking for a comfortable living arrangement.
Elder Care Haven offers competitive pricing for its services, particularly when compared to both San Mateo County and the broader California market. For semi-private rooms, Elder Care Haven charges $2,900 per month, significantly lower than the county's average of $3,830 and notably more affordable than the state average of $3,333. Similarly, in the private room category, Elder Care Haven's rate of $4,500 remains slightly above the San Mateo County average of $4,281 but is still more reasonable compared to California's overall average of $3,939. These figures suggest that Elder Care Haven not only provides tailored elder care solutions but also strives to maintain accessibility in an increasingly challenging financial landscape for families seeking such essential services.
Elder Care Haven is located at 2108 Trousdale Drive, Burlingame, CA 94010 in San Mateo County, California
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