Via Elegante - Tucson Mountains

Save

  • Interior

    A spacious and modern bedroom featuring a blue bedspread, artwork on the wall, and natural light.

  • Decor

    A cozy and modern bedroom featuring a comfortable bed, stylish decor, and essential amenities.

  • Building

    The entrance to a hospital with a cactus and an American flag visible under a clear blue sky.

  • Windows

    A spacious and sunlit lounge area featuring comfortable recliners, designed for relaxation.

  • Kitchen

    A modern kitchen featuring elegant granite countertops and contemporary appliances, illuminated by stylish pendant lights.

  • Artwork

    A well-lit conference room featuring a long wooden table surrounded by chairs, complemented by artwork on the walls and natural lighting from a skylight.

  • Conference Room

    A spacious conference room featuring a long wooden table surrounded by chairs and decorated with framed artwork.

Via Elegante - Tucson Mountains

2797 North Cerrada De Beto, Tucson, AZ 85745

For more information about senior living options: (844) 490-3973

4.6 from 21 reviews
5 stars
19
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Assisted Living Memory Care

Overall Review of Via Elegante - Tucson Mountains

Pros

  • pro Reviewers describe Via Elegante as the best of the best.
  • pro The staff are praised for compassionate, professional care.
  • pro Administrators are commended for respect, concern, and timely communication with families.
  • pro Life-enrichment programs, especially those led by Shelby Trozzi, are enjoyed by residents.
  • pro Residents are described as happy, content, and well taken care of.
  • pro The ALTEC program provides stability and reduces the trauma of moving.
  • pro The care team is noted for going above and beyond, including helping with logistics.
  • pro Families express gratitude and peace of mind from the care provided.
  • pro The dining and activities contribute to positive outcomes, including meals that residents enjoy.

Cons

  • pro The facility was criticized for poor communication.
  • pro It was claimed there was no compassion for families.
  • pro The care approach was described as cold and calculated.
  • pro Readers were advised to think twice before interacting with the staff, labeling them heartless.

Review

Families describe Via Elegante as a place where love, dignity, and careful attention come together to support both residents and their families during difficult transitions. Across two Tucson locations - the Mountain and the Vineyard - loved ones report that the staff's warmth, professionalism, and responsiveness transform what can be a stressful journey into one marked by peace, belonging, and steady improvement. In several heartfelt notes, relatives recount their relief at seeing their parents and spouses flourish after experiences of poor care elsewhere, with Via Elegante earning high praise for creating a safe, engaging, and respectful environment.

At Via Elegante Tucson Mountain, the experiences center on genuine compassion and consistent communication. Families repeatedly highlight how the administrator, Ira Branson, and the entire team - spanning front office, health and wellness, administration, logistics, and the kitchen - treat residents with real concern for their well-being. A special nod goes to the life enhancement director, Ms. Shelby Trozzi, whose activities bring joy, energy, and a sense of community for residents who thrive on engagement and social connection. Several caregivers and staff members are named specifically for their care and dedication, with one relative noting that her mother, once anxious at the idea of leaving home, now appears content and happy during visits and even says, "Okay," when departure is necessary. The overall tone is one of gratitude and admiration for how the staff remembers residents' personalities, habits, and preferences, and for how they help families feel reassured.

Another strand of the Mountain narrative centers on the ALTEC program, which families describe as enabling continuity of care and stability for loved ones who may spend down their resources. The program is presented as a critical feature that reduces the trauma of moving residents once finances change, offering a sense of safety and predictability. Families also emphasize the regular, timely updates they receive - from nursing staff and administrative personnel - on both daily adjustments and more clinical matters. In one long account, caregivers and family members describe how communication is thorough, proactive, and collaborative, addressing questions and concerns with patience and a clear, consistent flow of information.

The Arizona community also speaks highly of the Vineyard location, where stories focus on a different, yet equally meaningful, arc of care. A 96-year-old father, moved to Via Elegante Vineyard, reportedly thrived under the staff's attentive care, gaining weight and expressing satisfaction with meals and daily life. The reviewer notes that the staff are professional and deeply compassionate, providing not only medical oversight but also the social and emotional nourishment that makes aging in place feasible and enjoyable. This family's narrative underscores the facility's ability to welcome new residents warmly and to create a framework that respects individual preferences while maintaining high standards of safety and daily structure.

Several accounts praise the everyday acts of kindness that distinguish Via Elegante from other facilities. Maintenance staff volunteering to retrieve a mattress from a furniture company warehouse during a stressful period is highlighted as an example of the staff's willingness to go above and beyond. Family members who work in healthcare themselves describe the place as having a genuine passion for care, where the teamwork between caregivers, administrators, and support staff is evident in the way residents are treated and how families are kept informed. These stories collectively paint a picture of a community where staff members listen carefully to concerns, remember individual needs, and make accommodations that reduce family anxiety while ensuring residents receive attentive, personalized care.

Against the chorus of praise, a negative review is acknowledged within the exchange. One member of the community wrote, "Poor communication. No compassion for families. Cold, calculated approach to care. Think twice before having to interact with this heartless group." This viewpoint is presented as a counterpoint to the overwhelmingly positive feedback described by others. In response, the same collection of voices and narratives offers a counter-narrative: the gratitude and consistency of care reported by many families, the depth of professional engagement observed across departments, and the palpable sense of trust and relief that comes from knowing a loved one is in capable hands. The dialogue suggests that while no facility is perfect and conversations about care will include diverse opinions, the prevailing experiences for most families are deeply affirming.

Finally, the shared threads across these testimonials emphasize that Via Elegante is more than a place to live; it is a community where daily life is infused with music, meaningful activities, and opportunities for social connection. From concerts and structured outings to routine updates and hands-on problem-solving, residents and their families describe a setting that supports aging with dignity and a sense of being cared for as part of a larger family. The overarching message from these reviews is one of deep appreciation for the way Via Elegante Tucson Mountain and Via Elegante Vineyard show up for residents and their families - through compassionate staff, attentive administration, engaging activities, and a philosophy that prioritizes both safety and joy in daily life.

Features

Housing

  • 98 resident community capacity 98 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tucson International (11 miles away) Tucson International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Via Elegante - Tucson Mountains in Tucson, AZ is a memory care assisted living community that provides exceptional care and services for seniors needing specialized memory support. Our community offers a wide range of amenities to enhance the quality of life for our residents.

Our beautiful community features a beauty salon where residents can pamper themselves, as well as a fully furnished dining room where they can enjoy delicious restaurant-style meals tailored to their dietary needs. For entertainment and socialization, we have a gaming room, small library, and scheduled daily activities for residents to participate in.

We understand the importance of staying active and healthy, which is why we provide a fitness room and wellness center for residents to exercise and engage in fitness programs. Additionally, our outdoor space and garden offer relaxing areas for residents to enjoy nature.

At Via Elegante - Tucson Mountains, we prioritize the safety and well-being of our residents. We offer 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Our dedicated staff also provides medication management and special dietary restrictions to ensure each resident's health needs are met.

We believe in promoting mental wellness among our residents. Our specialized memory care programming caters to individuals with mild cognitive impairment or Alzheimer's disease by providing stimulating activities specifically designed to enhance cognitive function.

Convenience is key at Via Elegante - Tucson Mountains. We offer move-in coordination services and transportation arrangements for our residents' ease of transition and accessibility. Furthermore, we are located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

Choosing Via Elegante - Tucson Mountains means providing your loved ones with compassionate care in a comfortable environment designed to meet their specific needs.

Videos

Nearby Places of Interest

This particular part of Tucson, Arizona, offers a convenient and diverse range of amenities for seniors. With multiple fast-food restaurants nearby such as McDonald's, Taco Bell, and Whataburger, dining options are easily accessible. Additionally, there are several pharmacies within a few miles for any medical needs. Several healthcare facilities and physicians' offices are also located in the vicinity, providing access to quality medical care. Parks like Joaquin Murrieta Park offer opportunities for outdoor recreation and relaxation. The area is well-served by transportation services like U-Haul Moving & Storage, making it easy to get around. Cafes such as Starbucks and Cartel Coffee Lab are perfect for enjoying a cup of coffee or meeting with friends. Places of worship like St Augustine Cathedral and Islamic Center Tucson cater to spiritual needs. Overall, this area provides a convenient and comfortable environment for seniors looking to settle down in Tucson.

Restaurants

  • McDonald's (0.6 miles)
  • Taco Bell (1.9 miles)
  • Sonic Drive-In (2.2 miles)
  • Whataburger (2.7 miles)
  • El Rustico (2.7 miles)
  • BJ's Restaurant & Brewhouse (3.3 miles)
  • McDonald's (3.5 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • CVS Pharmacy (0.7 miles)
  • Albertsons Pharmacy (1.7 miles)
  • Walgreens (2 miles)
  • Food City Pharmacy (2.2 miles)
  • Walgreens (2.3 miles)
  • Safeway Pharmacy (2.5 miles)

Physicians

  • US Healthworks (1.5 miles)
  • Behavioral Awareness Center (2.3 miles)
  • Tucson Vascular Specialists (2.4 miles)
  • Gambro Healthcare (2.4 miles)
  • Arizona Institute of Urology (2.5 miles)
  • Cornerstone Health and Family Practice (3.1 miles)
  • El Rio Health Center (3.3 miles)

Parks

  • Joaquin Murrieta Park (1.5 miles)
  • Rilito River Park (3.1 miles)
  • Children's Memorial Park (3.6 miles)

Hospitals

  • St Mary's Hospital (2.4 miles)
  • Northwest Medical Center (4.5 miles)
  • Nw Medical Hospital (4.5 miles)
  • UMC Radiologic (4.6 miles)
  • UMC Emergency Room (4.7 miles)
  • Arizona Cancer Center (4.7 miles)
  • The University of Arizona Medical Center - Medicine Clinic Physician Offices (4.7 miles)

Transportation

  • U-Haul Moving & Storage (3.3 miles)

Cafes

  • Starbucks (3.5 miles)
  • Exo Roast Co. (4.1 miles)
  • Cartel Coffee Lab (4.2 miles)
  • Starbucks (4.2 miles)
  • Starbucks (4.3 miles)
  • Starbucks (4.7 miles)
  • Cartel Coffee Lab (4.7 miles)

Places of Worship

  • St Augustine Cathedral (4 miles)
  • Islamic Center Tucson (4.2 miles)
  • Our Saviour's Lutheran Church (4.9 miles)

Frequently Asked Questions

Where is Via Elegante - Tucson Mountains?
Does Via Elegante - Tucson Mountains provide care for residents with dementia or Alzheimer's disease?
What photos are available for Via Elegante - Tucson Mountains in Tucson, Arizona?

Nearby Communities

Assisted Living in Nearby Cities

Related Resources

  • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

    Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.

  • how to prevent memory loss in old ageSafeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health

    The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.

  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.