Haven Of Tucson

Pros

• The care provided at Haven of Tucson is excellent, with nurses and CNAs demonstrating exceptional professionalism and compassion.
• Staff members like Linda W., Edgar, Maria, and Marisol are praised for their attentive and caring nature.
• The facility is noted for its cleanliness and well-maintained environment, contributing to a positive recovery experience.
• Patients appreciate the timely response from staff to their needs, particularly in physical therapy sessions.
• Many reviewers highlight the supportive team effort among the nursing staff and aides, which aids in patient recovery.
• Residents enjoy having private rooms equipped with amenities like large TVs, enhancing their comfort during their stay.

Cons

• The nursing staff and management at Haven of Tucson were rude and unresponsive to requests for information, causing distress for family members seeking updates on their loved ones’ conditions.
• Many patients reported inadequate care due to understaffing, leading to delays in assistance and a lack of proper attention to medical needs.
• There were numerous complaints about the kitchen, with many stating that the food was terrible and not comparable to other facilities.
• Patients experienced inconsistency in medication administration, contributing to confusion and worsening health conditions.
• Communication with staff was often difficult, with families feeling ignored or receiving unclear responses regarding their relatives' care.
• The facility was described as needing significant updates and repairs, including outdated furniture and unsafe conditions in the parking lot and entrance areas.
• Several reviews mentioned a lack of appropriate rehabilitation supplies, hindering patient progress after surgeries or injuries.
• Discharge procedures were poorly managed, resulting in incorrect medication lists that caused problems post-discharge.

Review

The Haven of Tucson is a skilled nursing facility that has drawn a spectrum of opinions from its patients and their families over the course of its operations. While some individuals have praised the care provided by specific nursing staff members, others have expressed deep dissatisfaction, highlighting significant concerns regarding communication, staffing issues, and overall patient care. This duality in experiences paints a complex picture of life at Haven of Tucson.

For those who have had positive interactions with the staff, the accounts are filled with gratitude and appreciation for their caregivers. Notably, several patients reported exceptional support from nurses and Certified Nursing Assistants (CNAs). For instance, one patient expressed immense gratitude towards Linda W., a caregiver who helped manage their anxiety and made them feel safe throughout their stay. Other staff members such as Amy, Rose, and Stephanie were highlighted for their kindness and attentiveness to patients’ needs. Many reviews laud the cleanliness of the facility as well; patients observed that rooms were well-kept and that meals were served punctually—a vital aspect for individuals recovering from health challenges.

Conversely, numerous family members raised alarm bells about what they perceived to be inadequate or negligent care given to residents who were in critical need of assistance. A recurring theme was a lack of communication from management when issues arose concerning patient care. One review described how a family member’s condition deteriorated without any notification from the facility despite an obvious decline in health. This failure to communicate was particularly distressing for families who felt helpless trying to reach out for updates on their loved ones' well-being.

Moreover, complaints extended beyond individual cases into systemic issues within the facility. Patients cited instances where staff did not follow through with basic care procedures—such as turning bedridden patients regularly—which led to preventable medical complications like bedsores. There were accusations that the administration sought profit over professional integrity; one family alleged that their loved one remained in physical therapy long after they had become unable to participate simply so that Medicare billing could continue uninterrupted.

Additionally, reviewers noted inconsistencies in staffing quality; while some praised certain nurses for being caring and attentive, others described interactions with indifferent or rude personnel when attempting to obtain information or assistance. A common frustration seemed to arise from long wait times for responses after calling for help—the disparity between quick service on one floor compared to another was alarming to many residents. Such inconsistencies underscore how crucial cohesive training and management practices are within healthcare settings.

The kitchen facilities emerged as another notable point of contention; while some appreciated the variety offered at meal times, many others lamented poor food quality and insufficient options tailored to dietary needs or preferences. In other aspects like maintenance and decorum within the facilities—participants pointed out outdated furniture and hazardous conditions—there seemed to be a general consensus calling for improvements.

In conclusion, while The Haven of Tucson may offer high-quality individual experiences due to dedicated staff members committed to patient care, significant deficiencies exist concerning overall management practices and inter-staff communication systems defining how patient welfare is monitored and addressed. The juxtaposition between these glowing testimonials against stark warnings indicates an institutional culture that may require serious reevaluation if it hopes to foster consistent standards across all levels of service delivery within this vital healthcare environment.

Physicians

• Todd Carleton Case (0.5 miles)
• Daniel A Graybill (0.7 miles)
• Dehnert Dental (1 miles)
• Kermit Murray, MD (1.2 miles)
• Pima Dermatology (1.4 miles)
• Adobe Gastroenterology (1.6 miles)
• Joel R Goode (1.7 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (0.9 miles)
• LeBuzz Caffe (1 miles)
• Dutch Bros Coffee (1.6 miles)
• Black Crown Coffee Co. (2.8 miles)
• Dutch Bros Coffee (2.9 miles)
• Ren Coffeehouse (3 miles)

Pharmacies

• Walgreens (1.2 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Green HealthMart Pharmacy (2 miles)
• Walgreens (2.4 miles)
• Harvest Hoc (2.7 miles)
• Walgreens (2.8 miles)

Restaurants

• Tucson Hop Shop (1.3 miles)
• Roadhouse Cinemas - Tu (1.6 miles)
• Taco Bell (2.2 miles)
• Hacienda Del Sol (2.6 miles)
• Green Burrito (2.7 miles)
• Kazoku (2.7 miles)
• Wendy's (2.8 miles)

Hospitals

• Tmc Labor and Delivery (1.9 miles)
• Providence Service (3.3 miles)
• Danville Services (3.6 miles)

Places of Worship

• Desert Valley Adventist Church (2.5 miles)
• Grace To The Nations (2.9 miles)
• Benedictine Sanctuary (3.4 miles)
• Rincon Congregational Church (3.7 miles)

Theaters

• The Loft Cinema (3.1 miles)