3841 East Presidio Road, Tucson, AZ 85716
For more information about senior living options: (844) 490-3973
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Haven Health of Tucson is praised for its outstanding staff, especially Amy, Linda, Paxton, and Christina. Reviewers describe Haven as an excellent rehab facility with great staff and services. Julie and Lauren are commended for listening to needs, keeping their word, following up, and showing empathy. Christian and Kiersten are noted as wonderful caregivers. The care team, including CNAs, nurses, and therapists, is described as caring, knowledgeable, with a gentle touch and strong work ethic. The nursing staff, front desk, and doctors are described as exceptional, with Amy, Stephanie, and Christian providing attentive care. Respiratory therapists Brenda, Richard, and Carina are praised for their dedication, resilience, and expertise. Stephanie and Amy are singled out for kindness, bedside manner, pain management assistance, and ensuring timely medications. A longtime healthcare professional states Haven feels like a home due to genuine care and compassion. Having a private room is described as very helpful and contributing to comfort during the stay.
Complete negligence. They also do not follow up with you in a timely manner so don't expect a call back the same day and expect to keep calling. The food was inedible. There were a few really nice nurses and caregivers but the lack of care this facility gives is disgusting. This could have been avoided.Haven Health of Tucson inspires a wide range of impressions from those who have stayed there, with many families and patients singing praises for the staff and the level of care, while a smaller subset recounts troubling experiences that raise serious safety concerns. Across the board, the most consistently glowing notes highlight the people who work there - the nurses, aides, therapists, and front-desk staff - whose kindness, attentiveness, and patience often leave a lasting impression, even when the overall experience varies by day.
A number of reviews center on the warmth and professionalism of individual caregivers. Several patients singled out Amy as exceptionally kind and reassuring, with others noting that Linda, Paxton, and Christina provided care marked by empathy and skill. Julie and Lauren are repeatedly praised for listening carefully to needs, keeping their word, and following up promptly; reviewers describe them as attentive and compassionate in addressing concerns. Beyond these names, praise extends to a broad group of staff members described as caring, knowledgeable, and possessing a gentle touch, including Caylan Souwer, Gabriela, Maria (noted for her blue uniforms), and a cadre of CNAs such as Toni, Lara, Hawa, Miguel, Mia, and Michael Ridge, along with nurses Faith, Jasmine, and Kim. Respiratory therapy is also highlighted for its standout performers, with Lek Pichairatana, Blake, Richard, and Preston receiving commendations for their expertise and calm under pressure.
Families repeatedly recount moments of meaningful personal connection: having a private room is described as very helpful for focused care and privacy; several reviewers emphasize that staff took time to listen and made patients feel heard. The Nursing staff, front desk personnel, and doctors are frequently described as exceptional in their attentiveness and in guiding recovery. One reviewer emphasizes that the team made a significant difference in a loved one's rehabilitation, with the doctors closely monitoring progress and the caregivers remaining supportive throughout a challenging period. A particular shoutout goes to three respiratory therapists who are described as a cohesive, high-performing unit - Brenda, Richard, and Carina - collectively recognized for advocacy, knowledge, and leadership in respiratory care.
In addition to praise, the facility has also faced serious critiques that touch on safety, responsiveness, and basic daily needs. One family reports a grave incident in which an LPN administered medications with an incorrect dosage and did not check a patient's blood pressure beforehand; the reviewer's daughter found the patient in a concerning state, raising questions about monitoring and safety protocols. The same account includes a claim of neglect, with phrases suggesting that the family was told to avoid bringing their loved one back to life. Another reviewer describes a broader experience of neglect and delays, saying that calls back from staff were not timely and that critical care decisions were not adequately followed up, culminating in the patient requiring emergency care and subsequent ICU treatment. These accounts are deeply troubling and stand in contrast to the many positive statements about care in other reviews.
There are also personal stories that emphasize both highs and lows within the same stay. One family recounts a long hospitalization where a 99-year-old relative received careful attention and professional care, with the private room and the staff's courtesy cited as contributing factors to a positive experience. Another reviewer who required emergency surgery after a hip replacement recalls feeling cared for by Stephanie on the first night and by Daytime Nurse Amy, whose pain management and bedside manner made a meaningful difference in their recovery. This individual specifically thanks Amy for her consistent support, attention to medications, and a reassuring presence throughout the stay.
A few posts provide a more critical perspective on day-to-day operations, including times when care felt slow or inconsistent. One account mentions that some nurses and caregivers were kind, but overall care was lacking; the reviewer's mother purportedly did not get evaluated for nearly a full day, and meals were described as inedible, necessitating outside food to be brought in. Another comment reflects the author's lengthy professional experience in health care and acknowledges that, despite challenging demands, the staff's genuine care, compassion, and teamwork were evident and earned them a sense of gratitude and belief in Haven as a home for rehabilitation. Yet the same thread underscores that patient and family experiences can diverge dramatically from one visit to the next, depending on the day and the personnel on duty.
Taken together, the collection presents Haven Health of Tucson as a facility capable of delivering exceptional, person-centered care when the right team is on duty. The praise for individual caregivers, the emphasis on empathy, the acknowledgement of privacy and comfort when private rooms are available, and the gratitude toward dedicated therapists all point to a core strength: compassionate, attentive staff who strive to support patients through difficult recoveries. At the same time, the strongest criticisms remind us that safety, timely communication, and consistent daily care must be addressed with urgency to ensure that every patient's experience aligns with the high standards many families associate with Haven. For many, Haven remains a place where the human touch - delivered by nurses, CNAs, therapists, and support staff - truly makes a difference, even as the full spectrum of experiences serves as a reminder that ongoing attention to safety and reliability remains essential.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tucson International (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Gracious Haven Healthcare in Tucson, AZ is a warm and inviting board and care home that offers personalized services and a comfortable living environment for seniors. Our facility is fully furnished and features amenities such as a dining room, garden, outdoor space, and Wi-Fi/high-speed internet access.
Our dedicated team of caregivers provides assistance with activities of daily living, including bathing, dressing, transfers, and medication management. We also offer coordination with healthcare providers to ensure that our residents receive the necessary medical attention. Our staff is trained to cater to special dietary restrictions, including diabetes diet, and prepares delicious meals for our residents.
At Gracious Haven Healthcare, we understand the importance of staying active and engaged. We provide scheduled daily activities to keep our residents mentally stimulated and socially connected. Whether it's enjoying a movie at one of the nearby theaters or exploring the various cafes and restaurants in the neighborhood, our community offers plenty of opportunities for recreation.
Our convenient location ensures easy access to essential services. With 13 cafes, 13 pharmacies, 34 physicians, 28 restaurants, 4 places of worship, and 7 hospitals nearby, our residents can easily meet their day-to-day needs without hassle.
At Gracious Haven Healthcare in Tucson, AZ, we strive to create a nurturing environment where seniors can live comfortably while receiving the care they need.
Gracious Haven Healthcare is located at 3841 East Presidio Road, Tucson, AZ 85716 in Pima County, Arizona
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
