Gracious Haven Healthcare in Tucson, AZ

Gracious Haven Healthcare is an assisted living community in Tucson, AZ.

Information last verified:

3841 East Presidio Road, Tucson, AZ 85716

For more information about senior living options: (866) 208-4318

3.7 from 100 reviews
5 stars
61
4 stars
6
3 stars
2
2 stars
4
1 stars
27

Overall Review of Gracious Haven Healthcare

common 42 reviews mention this

Staff compassion and responsiveness stand out

Many residents and families describe attentive, compassionate staff members throughout the stay.

A recurring theme in the reviews is how caring and professional staff feel day to day, with multiple reviewers calling out specific nurses, CNAs, therapists, and respiratory therapists by name. Several people also say caregivers were quick to respond, listened to concerns, and helped them feel comfortable and supported. At the same time, there are also reviews that complain about missed call buttons or slow assistance, so the experience is not uniformly described.

differentiator 28 reviews mention this

Rehab therapy is a frequent focus

Therapy progress and skilled rehab support are commonly mentioned across both nursing and family accounts.

Many reviewers talk about physical and occupational therapy as a key part of their recovery, including regaining strength and mobility after surgery, falls, or other setbacks. Several people praise specific therapists and say therapy was helpful and consistent with their needs, while others criticize the amount, timing, or availability of therapy. Overall, the reviews make therapy a central deciding factor—either as the best part of the stay or as a major frustration.

caveat 19 reviews mention this

Food quality draws mixed feedback

Dining quality is a frequent point of disagreement, ranging from praised meals to serious complaints.

Some residents and family members say the food was good, with one reviewer describing restaurant-style quality and others noting meal satisfaction even with dietary restrictions. Other reviews are far more negative, describing the food as inedible, inadequate portions, or not matching requested choices, and a few mention medication and feeding timing issues. Because the feedback swings in both directions, food seems to be a notable risk area to ask about.

caveat 16 reviews mention this

Call button delays and staffing concerns

Some reviewers report long waits for help, often tied to staffing and communication problems.

A number of negative reviews focus on difficulty getting assistance—especially delays when using the call button—and families describing the need to repeatedly follow up. Several complaints also mention limited responsiveness by phone or lack of timely communication with social workers or nursing stations. On the positive side, multiple reviewers do describe help being timely, but the repeated complaints about delays suggest this is an area to clarify before moving in.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Board and Care Home Board and Care Home

Amenities

  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Tucson International (10 miles away) Tucson International (10 miles away)

Care Services

  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Dehnert Dental (0.2 miles)
  • Daniel A Graybill (1.1 miles)
  • Todd Carleton Case (1.2 miles)
  • Premier Hearing (1.4 miles)
  • Pima Dermatology (1.7 miles)
  • Adobe Gastroenterology (1.8 miles)
  • Joel R Goode (1.9 miles)

Restaurants

  • Tucson Hop Shop (0.2 miles)
  • Taco Bell (1 miles)
  • Roadhouse Cinemas - Tu (1.4 miles)
  • Culinary Dropout (1.6 miles)
  • McDonald's (1.9 miles)
  • Beyond Bread (1.9 miles)
  • McDonald's (1.9 miles)

Cafes

  • Starbucks (1 miles)
  • Starbucks (1 miles)
  • LeBuzz Caffe (1.1 miles)
  • Dutch Bros Coffee (1.3 miles)
  • Dutch Bros Coffee (1.9 miles)
  • Black Crown Coffee Co. (1.9 miles)
  • Coffee Times Drive-Thru (1.9 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Harvest Hoc (1.5 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • Albertsons Pharmacy (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.1 miles)

Theaters

  • The Loft Cinema (2 miles)

Hospitals

  • Tmc Labor and Delivery (2.1 miles)
  • UMC Emergency Room (2.6 miles)
  • UMC Radiologic (2.6 miles)
  • The University of Arizona Medical Center - Medicine Clinic Physician Offices (2.6 miles)
  • Tucson Natural (3.1 miles)
  • Arizona Cancer Center (3.1 miles)
  • Providence Service (3.1 miles)

Places of Worship

  • Desert Valley Adventist Church (2.3 miles)
  • Benedictine Sanctuary (2.3 miles)
  • Our Saviour's Lutheran Church (2.6 miles)
  • Grace To The Nations (3.2 miles)

Frequently Asked Questions

Where is Gracious Haven Healthcare?

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