8561 East Desert Spring Street, Tucson, AZ 85730
For more information about senior living options: (844) 490-3973
The collection of reviews paints a deeply polarized picture of Dempsey's homes, centered on Ruth, the owner, and a wide range of experiences from utterly negative to highly positive. On one end, several reviewers express horror at what they describe as neglectful, unsanitary, and unsafe conditions, with explicit warnings about elderly residents who appear to receive little care. They recount spaces that feel dirty, crowded, and under-resourced, with locked refrigerators and doors, limited meals, and pests such as cockroaches. The tone of these accounts is urgent and alarmed: a person who stayed for a month paid a significant amount of money, felt surrounded by residents who seemed to deteriorate without proper attention, and left determined to report what they saw to Adult Protective Services. The overarching message in these accounts is that the care environment was not just inadequate but potentially dangerous for vulnerable adults.
Other negative observations focus on safety and responsiveness. One reviewer describes residents who appear cognitively impaired wandering the streets, with a stark example of a resident who asked for directions to Walmart during a heatwave and could not understand basic guidance. When the reviewer attempted to report the incident, the response felt uncaring, and a manager allegedly hung up the phone. There is also mention of a missing person from several years prior and a belief that the home's danger was ongoing. In this thread of critique, the concerns emphasize a perceived lack of emergency response, insufficient supervision, and a general sense that the facility did not prioritize resident well-being.
Against these stark criticisms, another thread of reviews offers a different, glowing portrait. Several reviewers describe Ruth and her assistants as caring, attentive, and loving toward residents. They speak of activities, good food, a clean environment, and a sense of family within the home. One reviewer emphasizes that a community member who was declining in another setting showed marked improvement after moving to Dempsey's, suggesting that the care model can be highly effective for some individuals. The consistency of positive language - "caring," "loving," "family," "beautiful environment" - appears across multiple accounts, and there are mentions of staff who genuinely seem to care for loved ones, with references to responsive communication from Ruth and to caregivers who are described as trustworthy and compassionate.
Further positive testimonials highlight the role of referrals and personal recommendations. A care giver coordinator at the VA pointed the reviewer toward Dempsey's for their uncle, and the family reported happiness with the care. Other reviews describe long-term, meaningful care for a mother - nearly two years within the home - portraying the experience as markedly better than many other options, and contrasting sharply with the loneliness some other facilities are alleged to foster. These accounts emphasize the sense of being welcomed as part of a family, with families expressing gratitude for the level of attention and the perceived emotional support provided to residents.
Within this mix of praise and concern, there are also conflicting claims about the owner's husband. One review argues that an initial complaint was a complete lie and asserts that, apart from minor traffic offenses and a DUI that were ultimately dropped, the husband does not harm residents; this reviewer even describes the home as wheelchair-accessible and rates the owner highly. In stark contrast, another reviewer writes that the husband (identified as Tad A. Woods) is "wanted for assorted crimes," including theft, domestic abuse, driving violations, and other violent acts, claiming that these records are public and that readers should be cautious. A few reviews acknowledge these conflicting statements and urge readers to be informed, implying that the facts about the husband's history are disputed and not uniformly accepted among residents and their families.
Taken together, the reviews create a complex picture. On one hand, there is credible, actionable concern about cleanliness, safety, and the responsiveness of staff - issues that would understandably alarm families seeking trustworthy care for vulnerable elders. On the other hand, there are multiple accounts of genuine warmth, structured activities, responsive communication, and a family-like atmosphere that residents and families cherish. The truth may lie in nuanced differences between individual homes, shifts, or caregivers, and perhaps in the diverse needs and expectations of residents themselves. What is clear is that experiences vary greatly, and what works beautifully for one resident can feel inadequate or unsafe to another.
For anyone considering Dempsey's, the reviews underscore the importance of due diligence. Prospective families should verify current licensure and inspection records with the appropriate state authorities, visit unannounced at different times, and speak with a range of residents and staff to triangulate a balanced view. It may also be wise to ask for recent care plans, meal schedules, activity calendars, and direct contact with the caregiver coordination team to gauge responsiveness. Given the conflicting narratives about safety, governance, and even the status of the owner's family members in public discourse, independent checks and a thorough on-site evaluation are essential steps before making a decision. In the end, the decision should rest on concrete observations of care quality, safety, and the perceived fit between a resident's needs and what the home can reliably provide.
Welcome to Dempsey's Adult Care Home II, a warm and inviting board and care home located in the heart of Tucson, AZ. Our community is tailored for individuals seeking a supportive environment that promotes independence while providing essential care services.
At Dempsey's, we understand the unique needs of our residents, which is why we offer a comprehensive range of personalized care options. Our dedicated team is on hand to assist with activities of daily living, including bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to ensure that all medical needs are met. Our culinary team prepares nutritious meals that accommodate special dietary restrictions, including diabetes diets, ensuring that every resident enjoys delicious dining experiences.
Our amenities are designed to enhance comfort and convenience. Residents can savor meals in our inviting dining room or relax in the beautifully landscaped outdoor space and garden. The home is fully furnished for ease of transition and offers housekeeping services to maintain a clean living environment. Connectivity is prioritized with Wi-Fi/high-speed internet available throughout the premises.
Dempsey's Adult Care Home II fosters an active lifestyle with scheduled daily activities tailored to engage residents socially and physically. With three cafes nearby for casual outings, as well as parks for leisurely strolls or fresh air, there’s no shortage of opportunities for enjoyment outside our residence. Additionally, essential services such as pharmacies, physicians' offices, restaurants, places of worship, theaters, hospitals, and transportation options are conveniently located nearby.
We take pride in ensuring that each resident feels at home at Dempsey’s Adult Care Home II. Whether it’s through personalized care plans or engaging activities in our vibrant community setting, we strive to provide the highest standard of support and companionship for our residents’ peace of mind and overall well-being. Choose Dempsey's Adult Care Home II – where compassionate living meets individualized care!
Dempsey's Adult Care Home II is located at 8561 East Desert Spring Street, Tucson, AZ 85730 in Pima County, Arizona
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