4173 North Garden View Circle, Tucson, AZ 85705
For more information about senior living options: (844) 490-3973
At Carlton Village 6, the monthly costs for various room types reflect a premium experience compared to the broader averages in Pima County and across Arizona. For semi-private accommodations, residents can expect to pay $4,131, significantly higher than the county's average of $2,805 and the state average of $2,820. Those opting for private rooms will find the cost at Carlton Village 6 to be $4,957, again surpassing both the local and state averages of $3,332 and $3,345 respectively. Studio apartments at this facility are priced at $5,370, which is notably higher than Pima County's average of $3,786 and Arizona's average of $3,829. These figures suggest that Carlton Village 6 positions itself as a more upscale option within the region's offerings for assisted living or senior care.
| Floor plans | Carlton Village 6 | Pima County | Arizona |
|---|---|---|---|
| Semi-Private | $4,131 | $2,805 | $2,820 |
| Private | $4,957 | $3,332 | $3,345 |
| Studio | $5,370 | $3,786 | $3,829 |
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Carlton Village presents itself in many stories as a place with a home-like atmosphere, well-tended grounds, and a level of care that, at its best, feels comforting for families facing the challenges of aging and dementia. One family member described the place as a sanctuary during the later stages of dementia, noting the homey setting, the beauty of the grounds, and the patient, loving care that the staff and management provided. Over the course of almost two years, the mother lived there and, from frequent visits - sometimes multiple times a week - the family observed a safe and positive living environment. In their view, Carlton Village was the "right place" for a loved one requiring residential assisted living, and they believed it was worth serious consideration for others facing similar decisions.
Yet the experience is not uniformly positive, and memories of the facility are colored by a mix of praise and frustration. A painful episode involved a deposit: after the father passed away just before a planned move-in, a staff member named Daniella approved a $500 deposit to be returned. The family attempted to recover the funds, calling three times, but found that no one answered the phone or returned messages. The repeated lack of response left them deeply disappointed and highlighted what they saw as a breakdown in clear communication during a sensitive time.
Several reviews darken the narrative further, especially after a key staff member left. According to one account, once the head caretaker Karla departed, the facility began to deteriorate in a noticeable way. The correspondent reported that rooms were not cleaned for weeks, and residents were treated poorly, sometimes rudely, by staff and even visitors. Attempts to raise these concerns with the manager - who was contacted on multiple occasions - produced little to no meaningful change. Photos were taken to document the filthy conditions, but the problems persisted. The reviewer urged others to seek a different facility, suggesting that appearances could be deceiving: the grounds and external presentation remained appealing, but the internal care and day-to-day operations did not live up to the facade.
Another poignant description centers on a specific living arrangement within the facility, "cottage 6." The reviewer characterized the staff as ill-trained, with attitudes reminiscent of misguided teenagers rather than professionals. They explained that the family had discussed with the manager the level of care their mother-in-law needed, and were assured that adequate support would be provided. In reality, the promised support did not materialize. A healthcare provider was not brought in for five weeks after admission, only being consulted when a serious swallowing issue and constipation became apparent. The staff were described as being at a total loss about how to help, underscoring a disconnect between expectations and actual care delivery.
The thread of caution runs through another voice: there are better places out there. This reviewer emphasized the hard lessons learned from their experience, including recognizing the urgency of moving a loved one sooner rather than later. Distance added to the challenge; the family eventually moved their relative after witnessing, firsthand, the deteriorating conditions and corroborating reports from a caregiver they had hired. They conducted a background check on the facility's manager and even filed complaints with the Department of Health and Services, recognizing that the system is overworked and that extreme incompetence can slip through the cracks. The takeaway was clear: while Carlton Village could have been a good fit for some, this particular set of experiences strongly suggested evaluating other options. Still, they ended on a hopeful note, acknowledging that there are indeed caring, competent caregivers in the world and that the search for the right fit does sometimes succeed.
Among the more uplifting notes, there is a contrasting positive account from a different perspective: a grandmother who lives at the same facility is described as thriving there. This reviewer praised the staff's steady handling of residents and their ability to help newcomers feel welcome. The general manager, Becky, is singled out for praise, with testimonials that she does an amazing job ensuring issues are addressed and that residents remain happy and well cared for. This voice reinforces the reality that even within the same organization, experiences can vary significantly depending on leadership, staff continuity, and the particular circumstances of a resident's needs.
Taken together, the collection of experiences presents a complex picture of Carlton Village. On one hand, the facility can offer a warm, well-kept environment with attentive care that families appreciate, especially in the early stages of dementia. On the other hand, families recount serious concerns about consistency of care, cleanliness, and responsiveness, particularly after changes in staff leadership and when several complaints were raised without satisfactory resolution. The deposit dispute adds another layer of frustration, underscoring how important clear communication and reliable administrative follow-through are to families navigating such difficult transitions.
For prospective families, these narratives underscore the importance of performing due diligence. Visits, conversations with multiple staff members, and candid discussions with current residents and their families can illuminate how well a facility maintains cleanliness, how promptly concerns are addressed, and how stable the leadership and caregiving teams are. It's also worth recognizing that experiences can differ widely even within the same facility, depending on the specific cottage, the day-to-day staff on duty, and the availability of specialized care when it's needed. While Carlton Village may be a strong choice for some, the testimonials here suggest that a thorough, multi-faceted evaluation is essential to determine if it's the right fit for a particular loved one.
Carlton Village 6 is an assisted living community located in the beautiful city of Tucson, AZ. Our community offers a range of amenities and care services to ensure that our residents' needs are met with utmost attention and care.
Our community features a dining room where residents can enjoy delicious meals prepared by our skilled culinary team. Each apartment is fully furnished, providing a comfortable and homely living space for our residents. Additionally, we have a garden and outdoor space where residents can relax and enjoy the beautiful weather.
Housekeeping services are provided to ensure that our residents' living spaces are clean and well-maintained at all times. Move-in coordination is also available to assist new residents in settling into their new home seamlessly.
We understand the importance of staying connected in today's digital world, which is why we offer telephone and Wi-Fi/high-speed internet services. Residents can easily stay in touch with their loved ones or browse the internet at their convenience.
In terms of care services, Carlton Village 6 offers assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff members also coordinate with healthcare providers to ensure that residents receive the necessary medical attention they require. Medication management is provided to help residents adhere to their prescribed regimens. For those with special dietary restrictions, we offer diabetes diets as well as meal preparation and service tailored to individual needs.
Transportation arrangement for medical appointments is available for our residents' convenience. We prioritize the well-being of our residents by ensuring they have easy access to nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals.
To promote an active lifestyle and social engagement among our residents, Carlton Village 6 offers scheduled daily activities designed to cater to diverse interests and preferences.
At Carlton Village 6, we strive to provide exceptional care in a warm and welcoming environment where seniors can thrive comfortably while receiving personalized support.
At Carlton Village 6, the monthly costs for various room types reflect a premium experience compared to the broader averages in Pima County and across Arizona. For semi-private accommodations, residents can expect to pay $4,131, significantly higher than the county's average of $2,805 and the state average of $2,820. Those opting for private rooms will find the cost at Carlton Village 6 to be $4,957, again surpassing both the local and state averages of $3,332 and $3,345 respectively. Studio apartments at this facility are priced at $5,370, which is notably higher than Pima County's average of $3,786 and Arizona's average of $3,829. These figures suggest that Carlton Village 6 positions itself as a more upscale option within the region's offerings for assisted living or senior care.
Carlton Village 6 is located at 4173 North Garden View Circle, Tucson, AZ 85705 in Pima County, Arizona
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