4155 North Garden View Circle, Tucson, AZ 85705
For more information about senior living options: (844) 490-3973
Carlton Village offers a home-like setting with beautiful grounds and loving, patient, and competent care from the staff, creating a safe and positive living environment for residents. The family found Carlton Village to be the right place for their mom and worthy of consideration for others needing residential assisted living services. There are caregivers at Carlton Village who are caring and competent, showing that excellent care can exist at the facility. A grandma residing at Carlton Village is well cared for, with staff helping residents feel welcomed on arrival. The general manager Becky is praised for handling issues effectively and ensuring that residents are happy and well cared for. The facility was noted as clean with beautifully landscaped grounds.
The facility has gone downhill since the head caretaker left. Rooms have not been cleaned for weeks, and residents are treated poorly and rudely by staff. The staff's ill-trained attitudes, likened to misguided teenagers, resulted in inadequate care. A healthcare provider was not brought in for five weeks after admission, delaying essential evaluation. Filthy conditions were left unaddressed despite photographs and reports to the manager. The deposit refund was approved but never issued, and calls to the facility went unanswered.Carlton Village 5 is best suited for families who want a warm, home-like atmosphere and compassionate caregiving, especially for loved ones who may benefit from dementia-friendly routines and a setting that feels welcoming from day one. The property's well-kept grounds and inviting ambiance are repeatedly cited as meaningful positives, and families report that residents respond well when staff are patient, attentive, and personable. Yet these strengths hinge on stable, capable leadership and sufficient caregiver coverage. This is not a facility with uniform outcomes; its promise can shine brightly in the right conditions and falter when staffing or management deteriorate.
Families should consider alternatives if uninterrupted medical oversight, meticulous housekeeping, and consistent leadership are non-negotiables. Several reviews flag serious gaps: rooms occasionally go uncleaned, interactions with staff can feel dismissive or curt, and timely responses to calls are not guaranteed. Deposits and financial arrangements have also generated frustration in some cases, with one family specifically reporting difficulty obtaining a refund. More troubling were accounts of leadership turnover and a rapid decline in care quality after a key caretaker left. For a loved one with persistent or escalating needs, these patterns raise legitimate concerns about reliability and safety.
Still, the upside matters when caregiving teams stay steady and genuinely kind. In those instances, Carlton Village 5 delivers a level of comfort that can ease transitions and daily life for residents, especially those who require a predictable routine and a nurturing touch. Positive anecdotes highlight workers who go the extra mile to help residents feel welcome, and a manager cited as proactive in addressing issues can make a real difference in residents' experience. When the caregiving core is consistently solid, the home-like environment and attentive staff create a circle of security that many families seek, offsetting some operational fragility.
The downsides are not minor, and they can overwhelm the plain charm of the place if they escalate. Ill-trained staff, delayed medical input, and uneven housekeeping undermine the overall quality of care. Reports of rooms not being cleaned for weeks, residents treated poorly, and a lack of timely engagement from healthcare providers point to systemic gaps rather than isolated incidents. For residents who need specialized attention - such as swallowing management, constipation care, or routine professional oversight - the absence of proactive medical involvement is a red flag. Communication failures and unanswered inquiries amplify concerns, and leadership turnover paired with care gaps creates an atmosphere that feels unstable and risky for long-term placement.
Prospective movers should adopt a rigorous due diligence plan. Schedule multiple visits at different times, speak with frontline caregivers and supervisors, and try to speak with several residents if possible to gauge consistency. Request copies of care plans and daily schedules, and verify staff-to-resident ratios and coverage across shifts, especially evenings and weekends. Inquire about leadership stability, recent improvements, and the escalation path for concerns, aiming to speak directly with the general manager. Check references and regulator feedback, including past DHS involvement, to gauge how problems were addressed. Clarify deposit terms and insist on explicit timelines and receipts. This disciplined approach will illuminate whether Carlton Village 5 can deliver steady, trustworthy care.
In the end, Carlton Village 5 can be a compelling option for a loved one who thrives in a warm, home-like setting and benefits from patient, compassionate hands - provided ongoing operations demonstrate consistent reliability. The strongest asset is the emotional climate when staff are stable and attentive, making residents feel seen and safe. The caveats - leadership shifts, cleaning lapses, slow communication, and inconsistent medical engagement - are real and warrant caution. Families must weigh the likelihood of sustained staffing against the lure of a comforting environment, and prepare to verify performance over time. If reliability and proactive oversight are essential, exploring additional communities in parallel remains not just wise but essential to ensuring the best possible match.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tucson International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carlton Village 5 in Tucson, AZ is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by our experienced chefs. Each apartment is fully furnished and provides a cozy and comfortable living space.
Our beautiful garden provides a serene outdoor space where residents can relax, engage in leisure activities, or simply enjoy nature. Our dedicated housekeeping staff ensures that the living spaces are clean and tidy at all times.
We understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet services throughout the community. Residents can easily stay in touch with their loved ones or browse the internet for entertainment or information.
At Carlton Village 5, we prioritize the well-being of our residents by providing assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive proper medical attention when needed. Our trained staff members are experienced in diabetes management and can provide appropriate diets for those with special dietary restrictions.
To keep our residents engaged and active, we offer scheduled daily activities that cater to different interests and preferences. Whether it's participating in group exercises, arts and crafts sessions, or attending social events, there is always something exciting happening at Carlton Village 5.
The community benefits from its prime location with several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options nearby. This allows residents easy access to various amenities outside the community while also ensuring convenient transportation arrangements for medical appointments.
Overall, Carlton Village 5 provides a warm and welcoming environment where residents can enjoy a comfortable lifestyle with personalized care services tailored to their individual needs.
Carlton Village 5 is located at 4155 North Garden View Circle, Tucson, AZ 85705 in Pima County, Arizona
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