3907 West Lane Avenue, Phoenix, AZ 85051
For more information about senior living options: (844) 490-3973
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The staff are welcoming to new clients. Stacy is described as a top-notch leader whose professional manner elevates the entire team. The program has a detailed schedule that provides plenty of stimulation for clients. On Angel's Wings is regarded as an amazing and safe place for the day, with weekly outings to the park, movies, and basketball. The staff are wonderful and accommodating, with excellent Covid protocol and informative training. The organization is described as a wonderful, caring group of people. Terri is highly regarded for guiding families and helping them find the right place. The owners are amazing and the team is praised for following protocols to protect clients. The program is highly recommended for families seeking services for loved ones with special needs.
This is possibly the worst place you could choose. They stretch their employees thin which results in lackluster care. Terrible care for their clients. Noticing all the good reviews are old, that's because it's been going downhill. The owner retired and sold the business to unprofessional people who don't know what they're doing, putting respite and HAB on hold. Absolutely unreliable! Never on time; providers cancel at the last minute, never show up, or say they aren't sure they can make it.The range of experiences shared about this day program and its associated services is strikingly broad, spanning from effusive praise to pointed criticisms. A number of comments frame the organization as a place that could be "THE BEST" for both employees and clients, praising welcoming staff, thorough training, and thoughtful programming. Yet a substantial minority paints a very different picture: overwhelmed caregivers, uneven care quality, and reliability concerns that leave families feeling wary about outcomes and consistency. Taken together, the sentiments reflect a complex reality where the same program can feel transformative to some families and deeply disappointing to others, depending on timing, location, and specific staff interactions.
On the positive side, several reviews highlight a well-run environment with attentive, well-trained staff who make efforts to accommodate families and keep processes smooth. One reviewer notes that updating employee information was "painless," and another emphasizes wonderful, accommodating staff who managed the transition with ease. The organization's Covid protocols and training receive explicit praise, signaling that safety and professional development are valued in some locations. Others celebrate the staff's warmth toward new clients, suggesting a welcoming atmosphere that helps families feel comfortable enough to entrust their loved ones to the program. The leadership is spotlighted in particular reliable terms, with Stacey singled out as a top-tier leader whose professional manner is echoed by the rest of the team. In these accounts, the program is described as highly structured, with detailed scheduling and plenty of stimulating activities designed to engage participants across social, cognitive, and physical domains.
Several reviews offer a vivid portrait of daily life within the program that many families would seek. For families seeking meaningful outings and real engagement, there are mentions of weekly outings, park visits, games, movies, basketball, and other social opportunities that align with daily goals and social skills development. One former employee emphasizes how the team adheres to protocols and maintains a supportive environment not only for clients but for staff as well, underscoring a cohesive culture that blends care with robust programming. Another long-time participant's family shares a deeply personal connection to the program, recalling a nearly two-decade commitment since its inception and describing how the place was identified through prayer, with Terri playing a meaningful role in their experience. These narratives often stress that, despite occasional faults - inefficiencies, imperfect communication, or internal changes - there is a persistent effort to "right the wrong," improve operations, and keep families involved and informed.
Yet the same reviews do not shy away from critical observations. A number of voices claim the organization has declined over time, with criticism directed at care quality and staffing levels. Some describe the workplace as stretched thin, leading to lackluster care and inconsistent client experiences. Others complain that what used to be a strong reputation has fallen downhill, implying that the good reviews in the past do not reflect the current state of affairs. There is even specific concern about leadership changes, with one comment suggesting that the owner retired and sold the business, resulting in unprofessional handling that left essential services like respite and HAB in jeopardy. The sense conveyed is that, for some families, the organizational changes have disrupted reliability and left important supports in limbo. One clear warning from a reviewer is to "switch companies" because reliability and professionalism appear to have eroded in certain contexts.
Among the most direct cautions is a stark note about unreliability: an absolute claim that the agency is never on time and frequently cancels or fails to show up. This is presented as a core risk for anyone relying on consistent care for a loved one, and it contrasts sharply with the many positive testimonials that emphasize planning, engagement, and dependable routines. In this light, potential clients and families are urged to conduct careful due diligence, to seek out updated references, and to weigh the current leadership and staffing dynamics before committing. The overall impression is that the program has the potential to be outstanding in the right circumstances, yet a pattern of unreliability and inconsistent care serves as a significant deterrent for others.
Despite the contrasts, a common thread runs through many of the reviews: when the staff and leadership are aligned, engaged, and well-supported, the program can be highly effective and deeply appreciated by families. Families recount meaningful social opportunities, goal-oriented activities, and a sense that their loved ones are cared for in a respectful and encouraging environment. The presence of seasoned leaders, such as Stacey, and a culture that values training and safety protocols, contribute to the sense that certain locations may offer a premium experience. However, this is not universal; the mixed feedback underscores that outcomes are highly contingent on individual staff, location, and ongoing organizational stability. For families evaluating this program, the message is clear: there are exceptional experiences to be had, but potential clients should investigate current operations, ask direct questions about staffing, scheduling reliability, and the continuity of leadership, and consider visiting multiple sites or speaking with current families to gauge whether the program's strengths align with their needs.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Angel Wings Care Home 2, nestled in the vibrant city of Phoenix, AZ. Our assisted living community offers a wide range of amenities and care services, ensuring that our residents experience comfort, convenience, and exceptional care.
Our beautiful dining room provides a cozy space for residents to enjoy delicious meals prepared by our talented culinary team. All of our accommodations are fully furnished, creating a warm and inviting atmosphere that feels like home. In addition, our outdoor space allows residents to soak up the Arizona sunshine while enjoying the serene garden.
At Angel Wings Care Home 2, we understand the importance of maintaining a clean and organized living environment. Our dedicated housekeeping services ensure that each resident's living space is kept tidy and comfortable at all times.
Moving can be stressful, which is why our compassionate team is here to assist with all aspects of move-in coordination. We strive to make the transition into our community as smooth as possible for both residents and their families.
We understand that staying connected in today's world is essential. That's why we provide telephone and Wi-Fi/high-speed internet access for all residents, allowing them to stay in touch with loved ones and browse the web at their convenience.
Our caring staff members offer assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives personalized care tailored to their specific needs. For those managing diabetes or following special dietary restrictions, our staff is trained in providing proper nutrition guidance and meal preparation.
Transportation can often be a challenge for seniors, especially when it comes to medical appointments. At Angel Wings Care Home 2, we take care of transportation arrangement for medical purposes as well as doctors' appointments, ensuring that our residents never miss out on essential healthcare services.
Outside of daily care needs, we understand the importance of socialization and engagement. Our scheduled daily activities provide opportunities for residents to participate in diverse programs and events that cater to their interests and preferences.
With cafes, parks, pharmacies, restaurants, places of worship, and hospitals nearby, our community is conveniently located near essential amenities and services. Residents can easily access these resources with minimal effort.
At Angel Wings Care Home 2 in Phoenix, AZ, we are committed to providing exceptional care and support to our residents. Our assisted living community combines comfort, convenience, and personalized care to create a warm and nurturing environment for all who call it home.
Under Angel Wings Care Home 2 is located at 3907 West Lane Avenue, Phoenix, AZ 85051 in Maricopa County, Arizona
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