Nova North Valley is an assisted living and memory care community in Phoenix, AZ.
Information last verified:
31113 North North Valley Parkway, Phoenix, AZ 85085
For more information about senior living options: (866) 208-4318
4.2 from 118 reviews
5 stars
87
4 stars
7
3 stars
3
2 stars
2
1 stars
19
Overall Review of Nova North Valley
common20 reviews mention this
Friendly, responsive office staff
Residents frequently describe the office as friendly and quick to help.
Many reviews praise the leasing office for being welcoming, professional, and easy to work with. Residents specifically call out people like Daisy, Maria, Alexis, and others as helpful when questions come up or when problems need attention. Several also mention management being willing to talk through policies or clarify charges during the application or move-in process.
common22 reviews mention this
Maintenance repairs are quick
Maintenance teams are repeatedly described as fast and dependable.
A large share of reviews highlight quick turnaround on work orders, including situations like air conditioning issues and other in-unit repairs. Residents describe maintenance staff showing up promptly, communicating well, and sometimes addressing multiple issues during a visit. Even when some residents are unhappy overall, many still single out the maintenance crew as a standout.
caveat9 reviews mention this
Parking and visitor access disappoint
Parking availability is a recurring source of frustration.
Parking is one of the most consistent complaints, with residents describing limited spaces, difficulty finding a spot after arriving home, and trouble with guest parking. Some reviews add that uncovered spots are especially scarce or feel reserved by other vehicles. A number of residents connect the parking pressure to added stress, including parking off-site when the lot is full.
caveat8 reviews mention this
Fees and charges feel unclear
Several residents feel charged unexpectedly or without clear resolution.
Some reviews describe surprise charges or disputes over deposits, late fees, or other monthly fees that residents say were not handled fairly. A few residents also mention trouble getting explanations or resolution after raising concerns with the office. Several of these accounts frame the problem as escalating costs that change the expected total beyond what they understood upfront.
caveat6 reviews mention this
Grounds and pool upkeep vary
Pool and outdoor upkeep are not always consistent.
While some residents praise the community as clean and well-maintained, others describe specific upkeep issues. A few reviews mention the pool being dirty at times or the spa/other features not working as expected, and others describe outdoor areas as messy. Several negative comments also tie these issues to a lack of follow-through after residents request help.
common2 reviews mention this
Gated feeling of safety
Some residents feel more secure due to the gated setting.
At least a couple of reviews describe the community as gated and supportive of feeling safe, even when returning late. These residents also describe the grounds and shared areas in a positive way alongside that sense of security.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Independent Living
Memory Care
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Phoenix Sky Harbor International (24 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Dementia waiver
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Mild cognitive impairment
Special dietary restrictions
Specialized memory care programming
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Cafes
Starbucks (1.4 miles)
Elevate Coffee (3.5 miles)
Starbucks (6.6 miles)
The Human Bean (6.8 miles)
Starbucks (7 miles)
Dutch Bros Coffee (8.5 miles)
Starbucks (8.6 miles)
Pharmacies
Fry's Pharmacy (1.5 miles)
CVS Pharmacy (1.7 miles)
Carefree Compounding & Wellness (2.2 miles)
Walgreens (2.2 miles)
Albertsons Pharmacy (2.5 miles)
Roadrunner Pharmacy (3.5 miles)
CVS Pharmacy (5.3 miles)
Restaurants
In-N-Out Burger (2.6 miles)
Sauce (3.5 miles)
Carlos O'Brien's Mexican Restaurant & Pub (3.7 miles)
The various features offered by Nova North Valley are specifically designed to enhance the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers supports personal dignity and comfort while addressing physical limitations that may arise at varying stages of cognitive decline. Medication management ensures that individuals receive their prescribed treatments accurately and timely, which is essential for maintaining health. Meal preparation and service not only cater to dietary needs but also provide structured routines that can help alleviate confusion during mealtimes. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care through coordination with health care providers. The provision of 24-hour supervision guarantees safety and immediate assistance when needed, while specialized memory care programming and mental wellness initiatives foster engagement and cognitive stimulation. Activities of daily living assistance further empowers residents by promoting independence within a supportive environment, thereby enhancing their overall well-being in both mild cognitive impairment stages and more advanced conditions.
Nova North Valley on seniors.fyi includes 7 photos including images showing interior, decor, living room, kitchen, outdoor, swimming pool, seating area, windows, and more.
Nearby Communities
First Priority Caregivers L.L.C - Phoenix, AZ
Phoenix, AZ
Lovingly Yours Residential Care LLC NOT SENIOR LIVING
Phoenix, AZ
5 from 2 reviews
Personalized daily living support with 24/7 staff.
Home Helpers Home Care of Scottsdale North
Scottsdale, AZ
5 from 23 reviews
Convenient location with nearby cafes, parks, pharmacies, physicians, restaurants, and places of worship.
Abundant Life ALH II
Phoenix, AZ
Small, intimate assisted living with comprehensive on-site care and amenities.
Sonoran Hills
Phoenix, AZ
4.7 from 9 reviews
$3,000 to $4,000 / month
Welcoming, home-like atmosphere with personalized care and strong communication.
Mountain Ranch Home Care
Phoenix, AZ
5 from 1 review
$4,000 to $5,000 / month
Clean, well-maintained home with friendly staff and organized meals.
The Retreat at Alameda
Phoenix, AZ
4.5 from 46 reviews
$4,195 to $5,495 / month
Caring staff with engaging activities and quality dining.
Mountain Cove Luxury Senior Care
Anthem, AZ
5 from 22 reviews
$5,000 / month
Excellent value for premium, personalized care in a small, well-kept setting.
Fletcher Heights Assisted Living
Peoria, AZ
4.7 from 6 reviews
Caring, experienced staff in a clean, well-organized memory care home.
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
Nova North Valley photos
×
Interior
Decor
Living Room
Architecture
Kitchen
Outdoor
Chandelier
Interior
Decor
Bedroom and Windows
Dining
Living Room
Architecture and Fire Pit
Kitchen
Artwork
Chandelier, Open Space, and Living Area
Seating Area
Outdoor and Swimming Pool
Umbrellas and Modern Architecture
Pendant Lighting
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
21 resident community capacity
Assisted Living
Independent Living
Memory Care
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Phoenix Sky Harbor International (24 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice waiver
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Personalized daily living support with 24/7 staff.
Exploring the Contrasts Between Assisted Living and Skilled Nursing
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults
Assisted Living and Memory Care: Understanding Their Core Differences
