1830 North 12Th Street, Phoenix, AZ 85006
For more information about senior living options: (866) 208-4318
Overall Review of Everlasting Services At Coronado
Pros
The staff are friendly, always helpful, and willing to do all that is necessary for the patrons and their families.- The facility is great, with very knowledgeable and helpful staff.
- They have been volunteering with us for years and are hardworking go-getters who are greatly appreciated.
- They always bring the best energy, and the staff is great.
- The staff are friendly, accommodating, and care about the residents; the owners and managers create a family-oriented environment.
- The grounds are nice and the services are good, with friendly staff.
- It is a great place.
Cons
They do not take care of their clients at all on every visit.- This place is horrible.
- They have got me all up in here, like I am the “Mista Mista Lady” from the Happy Gilmore movie.
- The old man stinks because his teeth are not brushed.
Review
Everlasting Services At Coronado is best suited for seniors who value a warm, family-oriented atmosphere where staff are approachable, stable, and genuinely engaged with residents. It works well for families that prize consistent interpersonal warmth, long-tenured staff, and strong ties to the broader community through ongoing volunteer involvement. In short, this community is a solid fit for residents who want to feel at home, with caregivers who know them by name and a campus culture that emphasizes personal attention over procedural formality.
Those who should consider alternatives are families targeting the highest level of medical oversight and rigor in daily care. A portion of the feedback points to serious caregiver attentiveness and hygiene concerns, with one reviewer describing neglect and another lamenting a lack of basic personal care. A few reviews carry an explicit “HORRIBLE” label, signaling that for some, the day-to-day experience falls far short of expectations. For residents who require meticulous hygiene standards, rapid response to personal-care needs, or consistently proactive supervision, there are other communities that may deliver more uniform performance and measurable care outcomes.
The strongest positives here revolve around the people and the culture. Staff are repeatedly praised as friendly, accommodating, and genuinely helpful, and residents speak to a family-like environment fostered by owners and managers. The place benefits from a robust sense of community, including long-running volunteer partnerships that keep residents connected to outside programs and services. This combination, the warmth of real human connections and the stability of a committed leadership team, creates a reassuring core that can compensate for some operational unpredictability, especially for those who prioritize relational quality and continuity over pristine, clinical rigor.
That relational strength, however, does not fully offset the main concerns raised in the harsher reviews. When personal care seems uneven or hygiene lapses occur, the impact on daily life is immediate and tangible. For families evaluating options, this means weighing the value of a welcoming, community-driven environment against the need for consistent, high-standard personal care and cleanliness. The positive consensus about staff demeanor and the sense of belonging can soften the perception of occasional gaps, but it cannot erase the risk those gaps pose for residents who rely on reliable care every day.
A resident with more than a decade of experience there underscores stability and care, painting a picture of an operation that knows its people and prioritizes a family feel. That long-term perspective, coupled with active community engagement, signals authentic commitment from leadership and staff. Yet the discordant notes from other reviewers remind that consistency across all shifts and all residents remains unsettled. The most prudent takeaway is to recognize Everlasting Services At Coronado as a community with a strong heart and solid anchors, but one where due diligence is essential before moving in.
For families moving forward, approach with a practical checklist and clear expectations. Visit with questions focused on three pillars: personal-care routines and supervision, staffing levels and shift patterns, and quality-control processes that address hygiene, incident response, and resident feedback. Probe how the facility handles concerns when a resident appears uncomfortable or neglected, and request examples of improvements traced to resident or family input. If a home-like, community-connected environment is the top priority and the family is comfortable with some variability in day-to-day care, Everlasting Services At Coronado can be a good match. If unwavering clinical oversight and pristine, consistently high hygiene standards are non-negotiable, alternatives with stronger, more transparent metrics may better align with needs.
5 resident community capacity
Assisted Living
Board and Care Home
Respite Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Phoenix Sky Harbor International (4 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Funding and Affording Assisted Living: A Thorough Overview
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration
Securing Financial Support for Assisted Living: A Comprehensive Overview