Burz's Arrowhead Home Care

8249 West Crocus Drive, Peoria, AZ 85381

For more information about senior living options: (844) 490-3973

4.9 from 29 reviews
5 stars
28
4 stars
0
3 stars
1
2 stars
0
1 stars
0

Assisted Living Board and Care Home

Overall Review of Burz's Arrowhead Home Care

Pros

  • pro The staff are caring and quick to respond to residents' needs.
  • pro The facility is consistently clean, orderly, and welcoming.
  • pro Families and residents praise the staff for being well trained and attentive.
  • pro Annie Pitha is praised for empathetic leadership and exceptional care.
  • pro The environment feels safe due to good security and conscientious staff.
  • pro Residents enjoy daily group exercises, activities, and engaging programs.
  • pro The food is described as amazing and well prepared.
  • pro The facility is spacious and comfortable for visitors.
  • pro Care is consistently described as excellent and compassionate.
  • pro Families report peace of mind regarding their loved ones' care.
  • pro Many reviewers would highly recommend Nurses Assisted Living.
  • pro Staff are repeatedly noted as friendly and supportive by residents.

Cons

  • pro After staff losses, the care declined and the resident became unable to stand or walk, needing two-person assistance.
  • pro Grooming and hygiene deteriorated, with the resident's hair greasy and showers not consistently provided.
  • pro The resident developed a large blister on the heel and additional pressure sores that were not promptly addressed.
  • pro When concerns were raised, staff claimed they had known about the issues but were not treating them adequately.
  • pro The family issued a 30-day notice and removed the resident due to ongoing care concerns.
  • pro A shower was refused the day before departure, while payment for days after departure was still being charged.
  • pro A wound care nurse indicated the situation was serious enough to consider reporting to Adult Protective Services.
  • pro The facility's investor ownership and the nurse running it as an employee raised questions about accountability.

Review

Nurse's Assisted Living is described by residents and their families as a place where compassionate caregiving, clean surroundings, and a sense of community stand out, even as individual experiences vary. Those who speak up most clearly about the program begin with the people who staff the home. Jovey, John, Kirstin, Ann, and Taijah are repeatedly credited for their quick responsiveness, genuine attentiveness, and steady presence. The facility itself is praised as clean, orderly, and open, with several families and residents noting that the environment feels welcoming and safe. For many, the care feels personal, and the daily routine - wellness checks, activities, and opportunities to socialize - seems thoughtfully organized. The family members who visit regularly describe a place where their loved ones are treated with respect and kindness, and they themselves feel confident in recommending Nurses Assisted Living to others.

Beyond the day-to-day care, the organization's ownership structure becomes a point of discussion for some families. The facility is described as investor-owned, which, according to one account, means the nurse who runs the operation - Ann - is an employee of the investors rather than the owner. This distinction matters to those who later reflect on their experiences, particularly when concerns arise about staffing continuity and long-term quality of care. The investor model is portrayed as a backdrop that can influence staffing decisions and resource allocation, and it invites a broader conversation about how care quality is sustained over time in group homes that are not privately owned by a single family or operator.

A poignant and sobering portion of the narrative centers on a 93-year-old father who had been hospitalized for pneumonia and needed help with mobility, bathing, and daily living activities. At first, two caregivers provided solid, attentive care. The father looked well-kempt, and daily visits allowed his family to observe consistent, hands-on support. But after about six weeks - and then a battle with COVID - the decline was dramatic. He became unable to stand or walk independently and required two-person assistance. The staff reportedly faced heavy demands, with Ann noting that the team was being "broken" by the workload. As the situation evolved, the caregivers who had been relied on left, and the daily care deteriorated. The family observed a lack of basic grooming - hair not brushed, faces not shaved - and, crucially, missed showers, with schedules that did not reliably accommodate the father's needs. A wound appeared: a large blister on the heel and additional sores on the ankle, which the family contends were present long before they were acknowledged. The experience culminated in a 30-day notice, the family's departure, and, shortly afterward, a transition to another group home owned by a Romanian family. The new facility brought tangible improvements: weight gain, more frequent showers, regular grooming, and a more hopeful outlook from the resident. A wound care nurse who came to the home at the end raised the possibility of reporting the situation to Adult Protective Services, underscoring the seriousness of the concerns. In the months after the move, the patient's condition improved significantly, even if the blister and lingering sores required ongoing healing, which contrasted sharply with the prior deterioration.

In telling this story, the author who lived through it expresses a clear warning: the impression one forms about a facility can hinge on ownership structure and staff stability, and the presence of a compassionate, capable nurse at the helm does not automatically shield residents from lapses in care. The critical account also hints at distrust surrounding the public image of the facility - specifically, the idea that investor-owned homes might cultivate promotional narratives that do not always reflect the day-to-day realities some families endure. The author suggests that certain five-star reviews may not fully capture the full spectrum of experiences, and they even raise the possibility that reviews could be influenced by staff members themselves. This perspective invites readers to look beyond glossy testimonials and to evaluate a home's care quality through direct, ongoing observations and conversations with residents, families, and staff.

Despite the cautions raised by one family, the tapestry of reviews from other residents and their families paints a very positive picture of Nurses Assisted Living. A chorus of voices highlights "great staff" and "wonderful care," with several testimonials explicitly stating that they would recommend the facility to friends and family. The community atmosphere is repeatedly praised: residents enjoy daily group exercises, backyard activities like mini golf, and other structured programs designed to engage body and mind. The meals are described as good, and the overall environment is portrayed as clean and well-kept, with attentive caregiving that makes residents feel valued. One family, Patricks, lauds the staff for caring for their 99-year-old mom, noting that she is treated with attention and kindness, that the food remains appealing, and that the facility feels spotless and supportive. The sentiment echoes through others who describe a strong sense of community, where residents are invested in and looked after with care.

Additional testimonials reinforce the image of Nurses Assisted Living as a place where the staff's commitment is evident in daily routines and long-term relationships. A resident named Ray Cook speaks to a welcoming, responsive team, the ease of working with the staff, and the security and cleanliness of the facility. Another resident emphasizes that the care is "conscientious" and that the security measures provide a sense of safety. Others recount tangible benefits: caregivers who are repeatedly described as friendly and attentive, activities that keep residents engaged, and a culture of consistent cleanliness - inside and out. The presence of strong leadership is also acknowledged in several accounts; Annie Pitha is highlighted for leadership and empathetic care, especially during moments of acute need, and residents note that her involvement helps ensure that exercise programs, birthday celebrations, and nutritious meals remain integral to daily life. The sense across these testimonials is that the staff's dedication translates into a high quality of life for those who call the home home.

Taken together, the collection of narratives offers a nuanced view of Nurses Assisted Living: a place where many residents and families experience warmth, attentiveness, and a robust routine of activity and care; a facility where cleanliness and order are consistently observed; and a setting where leadership and staffing continuity are recognized as crucial to sustaining the level of service that residents deserve. At the same time, there are legitimate, serious concerns raised by a family about care lapses, the perception of delayed treatments, and the potential consequences of a business model that depends on investors rather than a private, sole-owner operation. The account of the father's experience - marked by a rapid decline, missed care opportunities, and eventual improvement after relocation - serves as a powerful reminder of how important it is for families to monitor care closely, advocate for transparent communication, and seek additional opinions when concerns arise.

Ultimately, Nursing Assisted Living appears to be a facility that can deliver excellent care and a sense of community, particularly when the staff remains stable, the leadership is engaged, and residents' daily needs are met with diligence. It also serves as a cautionary tale about the fragility of quality in elder care when staffing becomes unstable or when concerns are not promptly addressed. For prospective families, the takeaway is clear: visit often, ask hard questions, observe the consistency of grooming, hygiene, and hands-on care, and weigh the facility's public narratives against the lived experiences of those who rely on it daily. The stories here suggest that, with careful oversight, engagement from compassionate leaders, and a steadfast commitment to residents' dignity, Nurse's Assisted Living can be a place of genuine warmth and reliable care - even as it faces the very real challenges that accompany elder care in a business environment.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (18 miles away) Phoenix Sky Harbor International (18 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Burz's Arrowhead Home Care, a warm and inviting board and care home located in the heart of Peoria, AZ. Our community is designed to provide a safe and nurturing environment for seniors who require assistance with daily living activities, while also promoting independence and well-being.

At Burz's Arrowhead Home Care, we offer a variety of amenities that enhance our residents' quality of life. Our fully furnished accommodations are complemented by a spacious dining room where delicious meals are served, catering to special dietary restrictions. Residents can enjoy the serene outdoor space and lush gardens that invite relaxation and social interaction. Our comprehensive housekeeping services ensure a clean and comfortable living environment, while our move-in coordination team makes the transition smooth for new residents.

Our dedicated staff is committed to providing personalized care tailored to each resident’s needs. We assist with activities of daily living such as bathing, dressing, and transfers, while also coordinating with healthcare providers to ensure comprehensive medical support. With services including diabetes diet management, meal preparation and service, medication management, transportation arrangements for medical appointments, and scheduled daily activities, residents receive holistic care that promotes health and happiness.

The location of Burz's Arrowhead Home Care enhances the experience even further. With 7 nearby cafes, 31 restaurants, 5 parks for leisurely strolls or picnics, 18 pharmacies for easy access to medications, and 22 physicians nearby for any medical care needed—our community sits at the center of convenience. Additionally, there are 4 places of worship and 3 theaters in close proximity for cultural engagement and spiritual fulfillment.

At Burz's Arrowhead Home Care in Peoria, AZ, we foster a vibrant community where residents can thrive through supportive care services in an enriching environment surrounded by all the comforts they deserve.

Nearby Places of Interest

Restaurants

  • Culver's (0.1 miles)
  • Tacos Calafia (0.2 miles)
  • Haymaker Thunderbird (0.6 miles)
  • Abuelo's Mexican Restaurant (1.3 miles)
  • Bubba's 33 (1.3 miles)
  • The Cheesecake Factory (1.3 miles)
  • Angry Crab Peoria (1.4 miles)

Physicians

  • North Valley Dermatology & Original Skin (0.2 miles)
  • Associated Retina Consultants (1.2 miles)
  • Aspire Pedi. Therapy (1.6 miles)
  • Metro Surgery Center (1.8 miles)
  • Canyon Orthopaedic Surgeons (1.9 miles)
  • Multi-Specialty Physicians (2.6 miles)
  • Academic Urology & Urogynecology Of Arizona (2.7 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.5 miles)
  • Albertsons Pharmacy (2 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.4 miles)
  • Walgreens (2.9 miles)

Cafes

  • Starbucks (0.3 miles)
  • Dutch Bros Coffee (0.3 miles)
  • Starbucks (1.7 miles)
  • Starbucks (3.2 miles)
  • Dutch Bros Coffee (3.5 miles)
  • Starbucks (4 miles)
  • Starbucks (4.3 miles)

Parks

  • Rio Vista Community Park (0.8 miles)
  • Pioneer Community Park Off-Leash Dog Park (3.4 miles)
  • Pioneer Community Park (3.6 miles)
  • Foothills Park (4.2 miles)
  • Fletcher Heights Park (4.4 miles)

Theaters

  • Arrowhead Fountains 18 (1.2 miles)
  • AMC Arrowhead 14 (2.1 miles)
  • Park West 14 (4.5 miles)
  • AMC Westgate 20 (5.6 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (2.2 miles)
  • The Church At Arrowhead (2.8 miles)
  • St Thomas More Parish (4.2 miles)
  • Pure Heart Christian Fellowship (4.9 miles)

Frequently Asked Questions

Where is Burz's Arrowhead Home Care?

Nearby Communities

Assisted Living in Nearby Cities

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