PrimeCare Home Solutions in Peoria, AZ

Pros

• Bill went above and beyond to help families secure overnight care at the last minute, showing kindness, compassion, and genuine care.
• Lucy is an experienced, gentle caregiver who is a blessing to the client's mom.
• PrimeCare Home Solutions is an excellent, friendly, caring, and dependable home care provider.
• The management is proactive and easily reachable, consistently checking that clients are happy with each caregiver.
• The caregivers are caring, punctual, neat, and flexible with changing schedules.
• The staff are professional, compassionate, and treated like family by clients.
• The agency delivers peace of mind and relief during stressful times.
• They accommodate short-notice needs and arrange capable and qualified caregivers.
• Caregivers are described as top-notch, capable, and dedicated to their clients' well-being.

Cons

• Some of the caregivers were not so good at first; there were consistency issues.
• There were different caregivers arriving daily, requiring repeated training and causing frustration.
• They couldn't provide a schedule due to staff turnover.
• Some of the caregivers didn't like the mother with dementia.
• In their experience, the care was average, not great.
• One caregiver was a little brutal and lacked empathy for someone with a cognitive impairment.
• They would be cautious if the need were for skilled nursing.
• They were disappointed that they didn't know who would be showing up each day.

Review

PrimeCare Home Solutions in Peoria, AZ is best suited for families seeking dependable, highly personal in-home care that keeps a loved one at home rather than in a facility. This agency excels for seniors who need help with daily living tasks, personal care, meal preparation, light housekeeping, and reliable companionship, especially when recovery from a hospital stay or rehab is part of the plan. It is a strong match for memory-care situations where patience, gentleness, and a steady routine matter, and for families who want a cohesive team rather than a revolving door of caregivers. When the priority is a compassionate, hands-on partner that coordinates care and keeps families informed, PrimeCare is typically the right call.

That said, alternatives deserve consideration for households with more intense medical requirements. If the need centers on skilled nursing tasks, complex wound care, IV therapy, or other regulated medical services that require licensed nursing, a dedicated home-health service or a licensed facility might be preferred. Likewise, if the goal is a fixed, single caregiver with zero turnover and a guarantee of constant presence, some families may encounter dissatisfaction at first as the agency calibrates schedules and staffing. The reviews acknowledge that turnover and scheduling variability can occur early on, so families with rigid expectations around who arrives each day should probe upfront for a stable, formed team.

The strongest positives from PrimeCare's track record heavily weigh toward people and process. Caregivers are described as caring, punctual, neat, and capable across activities of daily living, including bathing, dressing, laundry, meal support, and mobility assistance. The management team is consistently praised for proactive communication, accessibility, and a readiness to adjust as needs shift. Clients repeatedly note that the staff feel like an extended family - an outcome driven by owner involvement and ongoing supervision. The value proposition shows through in reasonable rates and the ability to mobilize caregivers quickly, even on short notice, which dramatically eases the pressure on families during crises or transitions back home.

That said, the main drawbacks to anticipate center on staffing consistency and caregiver fit for specialized demands. A number of reviews reference early periods of variability - different caregivers showing up day to day and families investing time in training new aides. While many families eventually report solid continuity, the possibility of uneven experience, especially with dementia or behavioral challenges, is a real consideration. The occasional note about a two-hour minimum per visit can also affect budgeting and scheduling for those who only need minimal daily support. Valuables or sensitive information should be secured if the caregiver cadence is not yet fully fixed, a prudent reminder for first-timers.

To turn these dynamics into a sound decision, approach PrimeCare with a practical playbook. Begin with a needs assessment that layers activities of daily living, medical oversight needs, and cognitive considerations. Ask for a plan of care and the supervisor who will oversee implementation, and request introductions to the specific caregivers who will be assigned. Confirm staffing stability goals, including expected caregiver tenure and how turnover is managed, plus the schedule you can rely on for regular weeks. Clarify the two-hour minimum policy, and verify options for 24/7 coverage if night-time or weekend care is essential. Finally, gather references, solicit honest feedback on consistency, and check how billing aligns with the plan of care.

Overall, PrimeCare Home Solutions stands out as a pragmatic, dependable partner for families prioritizing at-home living, personal connection, and flexible staffing. The combination of compassionate, well-trained caregivers, responsive leadership, and transparent communication translates into peace of mind during chaotic times. It is a strong recommendation for families who want to stay in their own home but need reliable hands, steady routines, and a care team that feels more like family than a vendor. It represents a disciplined balance between excellent human care and sensible business practices, with clear expectations set around what is possible and what may require adjustments. For those whose circumstances fit this model, PrimeCare is not merely an option - it is a practical, credible pathway to preserving independence and dignity at home.

This area of Peoria, Arizona offers a mix of amenities that cater to various needs for senior living. From a variety of dining options like Culver's, Tacos Calafia, and Abuelo's Mexican Restaurant to nearby pharmacies such as CVS and Walgreens, residents have convenient access to essentials. For medical care, there are reputable physicians like North Valley Dermatology & Original Skin and Associated Retina Consultants within close proximity. Additionally, the area boasts several parks like Rio Vista Community Park for outdoor recreation and relaxation. Seniors can also find spiritual fulfillment at places of worship such as Church of Jesus Christ of Latter Day Saints and St Thomas More Parish. With theaters like Arrowhead Fountains 18 nearby for entertainment, this part of Peoria provides a well-rounded living environment for seniors looking to settle in a vibrant community with diverse offerings.

Restaurants

• Culver's (0.1 miles)
• Tacos Calafia (0.2 miles)
• Haymaker Thunderbird (0.6 miles)
• Abuelo's Mexican Restaurant (1.3 miles)
• Bubba's 33 (1.3 miles)
• The Cheesecake Factory (1.4 miles)
• Angry Crab Peoria (1.4 miles)

Physicians

• North Valley Dermatology & Original Skin (0.2 miles)
• Associated Retina Consultants (1.2 miles)
• Aspire Pedi. Therapy (1.6 miles)
• Metro Surgery Center (1.9 miles)
• Canyon Orthopaedic Surgeons (1.9 miles)
• Multi-Specialty Physicians (2.6 miles)
• Academic Urology & Urogynecology Of Arizona (2.6 miles)

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.5 miles)
• Albertsons Pharmacy (2 miles)
• Walgreens (2 miles)
• Walgreens (2.4 miles)
• Walgreens (2.9 miles)

Cafes

• Starbucks (0.3 miles)
• Dutch Bros Coffee (0.3 miles)
• Starbucks (1.7 miles)
• Starbucks (3.1 miles)
• Dutch Bros Coffee (3.6 miles)
• Starbucks (4 miles)
• Starbucks (4.3 miles)

Parks

• Rio Vista Community Park (0.7 miles)
• Pioneer Community Park Off-Leash Dog Park (3.4 miles)
• Pioneer Community Park (3.5 miles)
• Foothills Park (4.2 miles)
• Fletcher Heights Park (4.4 miles)

Theaters

• Arrowhead Fountains 18 (1.2 miles)
• AMC Arrowhead 14 (2.1 miles)
• Park West 14 (4.5 miles)
• AMC Westgate 20 (5.6 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2.2 miles)
• The Church At Arrowhead (2.8 miles)
• St Thomas More Parish (4.2 miles)
• Pure Heart Christian Fellowship (4.9 miles)