7230 West Grovers Avenue, Glendale, AZ 85308
For more information about senior living options: (844) 490-3973
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They were thankful that it wasn't an emergency.
It was a total nightmare for the reviewer during the mother's stay. The reviewer notes that the mother spent less than 30 days there. It was very difficult for the reviewer to contact the mother, who was a resident there. From New Zealand, the reviewer observed that almost every phone call was answered but no one spoke. The reviewer suspects that perhaps a resident had the phone. The reviewer felt very frustrated, even though it wasn't an emergency.A TOTAL NIGHTMARE WHEN MY MOTHER WAS THERE. The opening line sets a tone of upheaval and fear that threads through every part of this experience. The narrator makes it clear from the start that having their mother in this particular place was anything but peaceful or predictable. It isn't just a minor complaint about an ordinary day in the life of a caregiver; it's described as an entire ordeal that left a lasting impression of distress and unease. The words chosen convey more than dissatisfaction - they signal trauma, worry, and a sense that what should have been a safe, supportive environment felt overshadowed by chaos or mismanagement.
The note that "My mother spent less than 30 days here" adds a troubling layer to the story. A stay of such a short duration can raise questions in itself: what prompted the relatively brief period? Was there a rapid change in her condition, a discharge decision, or something about the facility that made continued care untenable for the family? The brevity suggests a disconnect between expectations and reality, leaving the family with unresolved questions and a nagging feeling that important information may have been overlooked or inadequately communicated. It also hints at a sense of impermanence and instability during a time when consistency and reliable routines are especially important for an older loved one.
Central to the narrator's hardship is the difficulty in contacting the mother who resides there. "Very difficult to contact my mother who is a resident there" is not merely an inconvenience; it is a persistent source of anxiety that compounds the stress of having a loved one in care far from home. The fact that the family is based in New Zealand adds geographical distance to the challenge, turning every attempted phone call into a potential suspenseful event. The sense of helplessness grows when the usual expectation - being able to reach a family member in a care setting and receive clear information - fails to materialize.
The phone calls are described in a disconcerting way: "just about every time I ring, someone answers the phone but doesn't say anything." The silence on the other end is jarring and uninformative. It raises questions about who is actually on the line and what, if anything, is being conveyed about the mother's well-being, daily routine, or any changes in her care. The reviewer's uncertainty is palpable: if staff answer but do not communicate, crucial information about health status, safety checks, meals, medications, or visitors can slip through the cracks. This lack of conversation leaves the caller playing a guessing game, trying to infer from pauses or nonverbal cues rather than receiving direct updates.
A fragment of skepticism follows: "Maybe one of the residents has the phone??" That remark reveals a troubling possibility - that the phone line could be misused or misrouted, perhaps by residents who should not be handling calls, or by staff who have not provided proper guidance on how calls are managed. The uncertainty about who is on the line, and what the purpose of the call is, adds another layer of distress to an already fragile situation. It also hints at systemic gaps in how communication with families is structured, foregrounding the fear that important information may not be reaching the people who need it most.
Throughout the narrative, there is a clenched relief paired with continued frustration: "Thank God it's not an emergency." This line acknowledges that the worst fear - an urgent medical crisis - did not occur, which offers a small measure of comfort. Yet it does little to alleviate the broader frustration that comes from poor communication. The family's repeated attempts to check on their mother are described as a source of ongoing irritation rather than a straightforward process, underscoring a persistent sense that the facility is not meeting their needs for timely, transparent updates.
In the end, the repeated emphasis on frustration leaves a lasting impression. The reviewer's words convey not only disappointment with the handling of care but also a deep emotional toll: anxiety, doubt, and a longing for reliable communication channels when a loved one is in someone else's care. The experience reads as a call for better systems - clear points of contact, dedicated staff to handle family communications, timely updates about the resident's status, and a more transparent routine of daily life within the facility. It's a reminder that for families separated by distance, from countries like New Zealand to the other side of the world, dependable, proactive communication is not a luxury but a fundamental part of compassionate, responsible care.
9 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Grovers Terrace Alh in Glendale, AZ is a warm and inviting assisted living community that provides residents with the care they need in a comfortable and homelike environment. Our Board and Care Home offers personalized assistance with activities of daily living, such as bathing, dressing, and transfers, ensuring that each resident's unique needs are met.
Our dedicated staff members are available around the clock to provide compassionate care and coordinate with health care providers to ensure comprehensive support for our residents. Medication management is also provided to help residents stay on track with their prescribed medications.
At Grovers Terrace Alh, we understand the importance of maintaining a healthy lifestyle, which is why we offer diabetes diets and special dietary restrictions to accommodate individual preferences and needs. Our skilled kitchen staff prepares delicious meals that are served in our welcoming dining room.
We aim to make life as convenient as possible for our residents by providing housekeeping services, move-in coordination, and transportation arrangements for medical appointments. Additionally, our community features outdoor spaces and gardens where residents can relax and enjoy fresh air.
To enhance socialization and engagement, we offer scheduled daily activities for residents to participate in. Whether it's group exercise classes or arts and crafts sessions, there is always something fun happening at Grovers Terrace Alh.
Located in Glendale, AZ, our community is surrounded by amenities that add convenience to our residents' lives. With multiple cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby, there are plenty of opportunities for outings and entertainment.
Grovers Terrace Alh is committed to providing excellent care services while promoting independence and quality of life for each resident. We invite you to visit us to experience the warmth and comfort of our assisted living community firsthand.
Grovers Terrace Alh is located at 7230 West Grovers Avenue, Glendale, AZ 85308 in Maricopa County, Arizona
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