Vandermeyer House

7554 West Libby, Glendale, AZ 85308

For more information about senior living options: (844) 490-3973

4.6 from 11 reviews
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Assisted Living Board and Care Home

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    Overall Review of Vandermeyer House

    Pros

    • pro Vandermeyer Senior Home Care LLC is described as a true blessing for families.
    • pro The home is well taken care of, clean, and the residents are happy, open, and friendly.
    • pro The staff is friendly and attentive, and they take excellent care of the residents.
    • pro Lidia and her team have genuine hearts and provide loving, compassionate care.
    • pro Vandermeyer creates a warm, family-like environment where residents are valued.
    • pro Lidia and the staff welcome families and provide reassurance and support.
    • pro The facility is clean, well-maintained, and residents feel safe and cared for.

    Cons

    • pro The caregivers yelled at the resident for saying she liked Trump.
    • pro The caregivers couldn't read English and messed up her medicine.
    • pro They were told they weren't allowed to give medication, yet they were the only ones watching the residence.
    • pro The mother fell multiple times and was not notified about injuries, including a toe that was cut.
    • pro The residence let the mother sit in feces and a caregiver refused to clean her.
    • pro Lidia could never answer hospice questions and failed to communicate with the hospice team.
    • pro Lidia lost the mother's clothing and glasses, and many items went missing, with her blaming a roommate's drunk son.
    • pro Lidia was investigated for double-dipping in funds.

    Review

    Vandermeyer Senior Home Care LLC in Glendale, Arizona, has generated a broad spectrum of experiences from families who entrusted their loved ones to Lidia and her team. On one end of the spectrum, there are deeply troubling accounts of neglect and alleged mistreatment that prompted involvement from hospice, adult protective services, and even law enforcement. On the other end, a steady stream of heartfelt, positive testimonials paints a picture of a warm, family-like environment where residents are cared for with patience, dignity, and a commitment that many families say exceeded expectations. Taken together, the notes reveal an organization that has inspired both intense praise and serious concern, depending on the personal experience and the situation.

    One of the most serious sets of claims centers on care failures and safety concerns. A family describes moving their mother into Vandermeyer due to dementia and hospice needs and then encountering a cascade of problems. They allege language barriers and medication errors, including misread or mismanaged prescriptions, with the added stress that the caregiver could not correctly manage health needs while the family was not always present. The account contends that the mother fell multiple times and that those falls were not promptly communicated to the family. In one distressing episode, the family says the mother's toe opened and required stitches after the hospice nurse saw the injury days later, with a later assertion that the mother had been left sitting in waste. According to this account, a CNA told a hospice worker she could not help clean the patient, which compounded concerns about cleanliness and basic care. These allegations also mention cameras in the room and a lack of timely reporting to hospice, leading to an explicit claim that hospice recommended removing the mother from the home. The family contends that the care home's management could not answer hospice questions, even when confronted with the presence of cameras and documented incidents.

    The same narrative expands into broader safety and compliance concerns. Allegations include the removal of the patient from Vandermeyer after a directive from an all-tech contract and subsequent involvement with adult protective services. The account paints a scene of chaotic factors: missing clothing and glasses, items allegedly not returned or lost, and stories about a roommate's drunk son taking belongings. The family also cites physical hazards observed in the home, noting a Glendale police report about front windows being opened without screens while residents with dementia lived there. Financial disputes are also raised, including a deposit that was not refunded and claims of double-dipping in funds. The family says medications were mishandled during transport, and they describe a period of weight gain and a perceived withdrawal of medications after the mother was removed from the home. Taken together, these incidents are presented as a pattern of neglect and mismanagement that led them to seek intervention from adult protective services and other authorities.

    Amid these allegations, the owner's responses are documented in the same accounts. The narrative indicates that Lidia argued that they didn't know what had happened, despite the presence of cameras and repeated hospice visits. The family reports that Lidia became upset when concerns were raised and reportedly resisted calls to adjust or restore certain care routines. The hospice team is described as having to intervene and request the removal of the mother from Vandermeyer for her safety and well-being, even as the owner maintained a different stance about what had occurred. The tension between the family's accounts and the owner's perspective underscores a rift in communication and trust that color every subsequent visit, inspection, or review associated with the facility.

    Parallel to these troubling reports, Vandermeyer Senior Home Care LLC has also earned a large number of glowing endorsements. Several reviewers describe the home as well kept, clean, and welcoming, with a staff that is described as friendly, attentive, and genuinely caring. One family member writes that they found the home "the right place" from the first conversation with the owner, and many share that their loved ones were happy, safe, and socially engaged under Vandermeyer's care. The testimonials repeatedly emphasize the warmth of the environment: residents are described as smiling when caregivers enter the room, and families repeatedly note the sense that staff treat residents with dignity, kindness, and personal attention that extends beyond routine tasks.

    Among the most vivid praise are accounts that frame Lidia as a guardian-like leader who goes above and beyond for the residents. Several families recount end-of-life care experiences where Lidia and her team stayed up through the night to feed and comfort residents, while maintaining a dignified and respectful atmosphere around meals and daily routines. Other testimonies highlight a true sense of family within the home, where birthdays, holidays, and daily interactions are celebrated, and where residents are described as happy, well cared for, and treated with personal warmth. The atmosphere in these stories is repeatedly described as clean, safe, and supportive, with families expressing gratitude for the comfort and stability provided during challenging times.

    What emerges from this collection is a complex, multifaceted portrait. On the one hand, there are powerful testimonials of compassionate, attentive care; of a home that feels like a family to its residents; and of a leadership style from Lidia that many families describe as loving, hands-on, and deeply committed to the residents' dignity and well-being. On the other hand, there are serious allegations of neglect, medication errors, unaddressed injuries, and poor communication that have had significant emotional and legal implications for the families involved. The disparity between these accounts is striking and serves as a reminder of how varied elder-care experiences can be, even within the same facility and community.

    For anyone considering Vandermeyer Senior Home Care LLC for a loved one, the evidence here suggests careful due diligence is essential. Families report both the depth of care and the potential for critical failures, underscoring the importance of thorough checks with state licensing authorities, hospice programs, and adult protective services before making any placement decision. The positive testimonials point to a home where residents can flourish, surrounded by compassionate staff and a close-knit community. The negative accounts, however, raise questions about safety protocols, communication, and accountability that warrant serious attention. In short, Vandermeyer presents as a place capable of delivering deeply compassionate end-of-life care and a high-quality daily living environment, while also being a setting where critical lapses in care have occurred according to several families.

    Features

    Housing

    • 9 resident community capacity 9 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Phoenix Sky Harbor International (19 miles away) Phoenix Sky Harbor International (19 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Vandermeyer House in Glendale, AZ is a board and care home that offers a comfortable and supportive living environment for seniors. Our community provides various amenities to enhance the quality of life for our residents. These include a spacious dining room where nutritious meals are served, fully furnished living spaces, beautiful gardens to enjoy outdoor activities, housekeeping services to ensure a clean and tidy environment, and move-in coordination assistance to make the transition as smooth as possible. We also provide essential amenities such as telephone and Wi-Fi/high-speed internet connectivity for our residents' convenience.

    At Vandermeyer House, we understand the importance of comprehensive care services. Our dedicated staff is trained to assist with daily activities such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that our residents receive the necessary medical attention they need while managing their medications effectively. We cater to individuals with special dietary restrictions by offering specialized meal preparation and service, including diabetes diets when required. Additionally, we arrange transportation for medical appointments to ensure our residents can easily access healthcare facilities.

    Our community offers an enriching lifestyle through scheduled daily activities aimed at promoting engagement and socialization among residents. The surrounding neighborhood provides ample opportunities for exploration with several cafes, parks, pharmacies, restaurants, places of worship nearby. Residents can choose from numerous recreational options or indulge in cultural experiences with two theaters located conveniently nearby.

    At Vandermeyer House, we strive to create a welcoming environment where seniors can lead fulfilling lives while receiving the support they need.

    Nearby Places of Interest

    Theaters

    • AMC Arrowhead 14 (0.3 miles)
    • Arrowhead Fountains 18 (1.4 miles)

    Restaurants

    • Portillo's Hot Dogs (0.6 miles)
    • Raising Cane's Chicken Fingers (0.7 miles)
    • In-N-Out Burger (0.9 miles)
    • Arrowhead Grill (0.9 miles)
    • Chick-Fil-A (1 miles)
    • The Social on 83rd (1 miles)
    • Oregano's Pizza Bistro (1.2 miles)

    Places of Worship

    • The Church At Arrowhead (0.7 miles)
    • St Thomas More Parish (2 miles)
    • CCV Childrens Building (4.4 miles)
    • Christ's Church of the Valley (4.4 miles)
    • Church of Jesus Christ of Latter Day Saints (4.4 miles)
    • Pure Heart Christian Fellowship (4.6 miles)
    • Phoenix Arizona Temple (4.6 miles)

    Cafes

    • Starbucks (0.8 miles)
    • Starbucks (2.2 miles)
    • Dutch Bros Coffee (2.3 miles)
    • Starbucks (2.6 miles)
    • Dutch Bros Coffee (2.7 miles)
    • Starbucks (4.9 miles)
    • Starbucks (5 miles)

    Pharmacies

    • Walgreens (1.3 miles)
    • Albertsons Pharmacy (1.7 miles)
    • Walgreens (1.9 miles)
    • CVS Pharmacy (2 miles)
    • CVS Pharmacy (2.2 miles)
    • Walgreens (2.5 miles)
    • CVS Pharmacy (2.6 miles)

    Physicians

    • Arrowhead Endoscopy & Pain Management Center (1.3 miles)
    • Arrowhead Hospital - Bryan Ficarra, DO (1.3 miles)
    • HonorHealth Medical Group - West Union Hills - Primary Care (1.5 miles)
    • SimonMed Imaging (1.5 miles)
    • Aspire Pedi. Therapy (1.6 miles)
    • Sonoran Vein and Endovascular (2 miles)
    • Paseo Family Physicians (2.1 miles)

    Parks

    • Fletcher Heights Park (2.2 miles)
    • Foothills Park (2.3 miles)
    • Rio Vista Community Park (3 miles)
    • Thunderbird Park (3.8 miles)

    Frequently Asked Questions

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